Customer Experience, Illinois and Retail

Lumin Digital To Power Banking, Bill Pay For University Of Illinois Credit Union

PYMNTS

DECEMBER 3, 2019

Lumin Digital has signed a multi-year contract with the University of Illinois Community Credit Union (UICCU) that will have Lumin’s cloud-based platform serve as the credit union’s digital banking solution for retail banking and bill payment.

Illinois

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How Can Real-Time Decisions Improve the Customer Experience?

PYMNTS

JUNE 22, 2016

With so much data available, is your organization harnessing it in the most efficient way in order to truly reap all the benefits of big data including driving innovation and improving the customer experience? Joe received a BA in Economics from Lewis University and an MA in Economics from the University of Illinois at Chicago.

Customer Experience

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Fabletics Announces Brick-and-Mortar Expansion

PYMNTS

DECEMBER 28, 2016

Activewear brand Fabletics , which was co-founded by Kate Hudson in 2013, announced plans for a retail expansion across the U.S. The company confirmed that the new locations will bring the brand’s total retail store count to 30 locations throughout the U.S.

San Diego

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Express Inc. Net Sales Drop 53 Pct Amid Pandemic

PYMNTS

JUNE 3, 2020

reported “continued momentum” with its The EXPRESSway Forward long-term strategy, as a phased reopening of retail locations started on May 1. The retailer, however, reported that consolidated net sales dropped 53 percent to $210.3 As it took “decisive actions” to maintain liquidity, Express Inc. million in Q1 2020 from $451.3

Columbus

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Kroger Expands Home Chef Meal Kit Offerings To New Stores

PYMNTS

FEBRUARY 7, 2019

. “Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.

Ohio

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PSCU’s Lumin Digital Helps Mutual Security Credit Union Go Digital

PYMNTS

DECEMBER 10, 2019

Lumin Digital’s cloud-based digital banking platform was built using modern, market-leading technology and offers “a tightly integrated and customized experience.” We look forward to continued success with Lumin Digital as our trusted digital banking partner.” .

Security

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PetSmart Continues Brick-And-Mortar Expansion With More Store Openings

PYMNTS

DECEMBER 14, 2017

Pet goods retail chain PetSmart announced Thursday it had opened 28 new brick-and-mortar storefronts in North America during the quarter that ended Nov. In addition to our store growth, we continue to take steps to further enhance the customer experience. 1, 2017, with new locations spanning the United States and Canada.

Puerto Rico

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Grocery Round-Up: SNAP’s Delivery Expansion, Amazon’s No Charge Pick-ups And The Store Building Binge

PYMNTS

OCTOBER 23, 2020

In the longer run, the service will grow over the next several months to the grocer’s 570 retail locations throughout California, Illinois, Pennsylvania and Florida. Amazon Fresh, a new physical retail concept from Amazon, is setting up shop in four locations in the Chicago market, the Chicago Tribune reported.

Arizona

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Instacart Expands Alcohol Delivery Across The U.S.

PYMNTS

MARCH 12, 2019

Instacart said customers in participating states will now see a new in-app banner that lets them shop directly from beer, wine and spirit “aisles” of select retailers on the Instacart marketplace. and is available from one-third of its 300-plus retail partners. ”

North Carolina

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QSR Ordering Kiosks Evolved From A 1980s Solution For Out-Of-Stock Shoes

PYMNTS

MAY 8, 2018

The kiosk, which was dubbed the PLATO Hotline, appeared in the University of Illinois in Urbana-Champaign’s student center only a few weeks before Lappe graduated. Kiosk Meets Retail. A few years after the introduction of Lappe’s kiosk, the Florsheim Shoe Company decided to bring self-service kiosks into its retail stores.

Illinois

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Nordstrom Partners With Casper For Latest Pop-Up Store

PYMNTS

JULY 18, 2018

“Pop-In@Nordstrom is all about introducing our customers to the best of what’s out there, and we are excited to partner with a like-minded brand like Casper that leads with innovation and a strong customer experience.”.

Los Angeles

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Self-Service Kiosks Boost Consumer Spending By 30 Percent

PYMNTS

JUNE 26, 2018

Not all kiosks are as high-tech as CaliBurger’s machines, but QSRs and other retailers are rolling out their own versions of the machines across the country. According to the PYMNTS Unattended Retail Tracker , it comes down to “offering the right combination of in-store tech, mobile solutions and online features.”.

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Grocery Tracker: Whole Foods Rising Up To Challenge Of Rivals

PYMNTS

MAY 22, 2017

“No other grocery store matches the promise Whole Foods Market stakeholders have come to expect from us, the industry-leading food standards, the differentiated offerings, and the outstanding customer experience.”. and online retailers such as Amazon. percent or better. Albertsons merged with California-based Safeway in 2015.

Idaho

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Analyzing The Private Market Investment Strategies of P&C Insurers

CB Insights

JULY 16, 2017

Allianz-backed Simplesurance , which offers point-of-sale insurance policies via online retailers’ websites, partnered with Munich Re Digital Partners in October 2016 to jointly develop new insurance products. Aviva has targeted four areas for investment: IoT, data & analytics, customer experiences and distribution.

Strategy

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Community Banking Brief

Lumin Digital To Power Banking, Bill Pay For University Of Illinois Credit Union

How Can Real-Time Decisions Improve the Customer Experience?

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Trending Sources

Fabletics Announces Brick-and-Mortar Expansion

Webinars

Express Inc. Net Sales Drop 53 Pct Amid Pandemic

Kroger Expands Home Chef Meal Kit Offerings To New Stores

PSCU’s Lumin Digital Helps Mutual Security Credit Union Go Digital

PetSmart Continues Brick-And-Mortar Expansion With More Store Openings

Grocery Round-Up: SNAP’s Delivery Expansion, Amazon’s No Charge Pick-ups And The Store Building Binge

Instacart Expands Alcohol Delivery Across The U.S.

QSR Ordering Kiosks Evolved From A 1980s Solution For Out-Of-Stock Shoes

Nordstrom Partners With Casper For Latest Pop-Up Store

Self-Service Kiosks Boost Consumer Spending By 30 Percent

Grocery Tracker: Whole Foods Rising Up To Challenge Of Rivals

Analyzing The Private Market Investment Strategies of P&C Insurers

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