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Fabletics Announces Brick-and-Mortar Expansion

PYMNTS

With the brand’s proprietary digital platform and 1 million-member base in place, Fabletics said it uses deep customer insights and enhanced market data to determine the most strategic locations for its retail locations. Less is more,” Dustin Netral, SVP of operations for Fabletics, said in a press release.

San Diego 190
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How Experiential Retail Is Giving Physical Stores An Edge

PYMNTS

One of the most commonly talked-about and executed strategies in the 2020 connected commerce world is experiential marketing. But experiential marketing is also a customer-centric strategy intended to drive customer retention and strengthen the bond between retailer and consumer. Wine and cheese for the shoppers?

Retail 210
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Risk-Aware Marketing to Personalize Telco Customer Engagement

FICO

Risk-Aware Marketing to Personalize Telco Customer Engagement. Innovators are shoring up their market share by opting for cloud-hosted platform technology more typically favoured by banks. There’s a mass of customer data available. FICO Admin. Tue, 07/02/2019 - 02:45. by Tim Young. expand_less Back To Top.

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Kroger Expands Home Chef Meal Kit Offerings To New Stores

PYMNTS

“Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.

Ohio 116
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Why Libraries Are Giving Up On Late Fees

PYMNTS

Because libraries need customers to keep coming in – and they have been finding out in recent years that a late fee and a disapproving librarian create a very bad customer experience … but one that is pretty easily rectified. Unique Library, based in Indiana, is one such specialty credit firm.

Minnesota 188
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How banks can stand out in an experience economy

ZootBlog

Banks that are able to see the world through their customers’ lens will be able to build an authentic experience. Mainsource Bank, based in Indiana, believes a strong community leads to a strong bank. BBVA Compass differentiates by focusing on the customer experience and reducing complexity.

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The Rise of Telco Cloud-Based Platform Solutions

FICO

It’s an anchor that weighs on telcos in the marketplace, annoying customers and ceding a significant competitive advantage to lean, agile, digitally native players that are coming to market with seamless operating models that offer a customized and automated consumer experience. How Digital Transformation Cuts Costs.