FICO

OCTOBER 12, 2022

Risk-Aware Marketing to Personalize Telco Customer Engagement. Innovators are shoring up their market share by opting for cloud-hosted platform technology more typically favoured by banks. There’s a mass of customer data available. FICO Admin. Tue, 07/02/2019 - 02:45. by Tim Young. expand_less Back To Top.

Marketing 96

Marketing Analytics Customer Experience Data 96

PYMNTS

DECEMBER 28, 2016

With the brand’s proprietary digital platform and 1 million-member base in place, Fabletics said it uses deep customer insights and enhanced market data to determine the most strategic locations for its retail locations. Less is more,” Dustin Netral, SVP of operations for Fabletics, said in a press release.

San Diego 190

San Diego San Jose San Francisco Indianapolis 190

PYMNTS

FEBRUARY 7, 2019

“Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.

Ohio 116

Ohio Montana Wyoming Columbus 116

PYMNTS

FEBRUARY 24, 2020

One of the most commonly talked-about and executed strategies in the 2020 connected commerce world is experiential marketing. But experiential marketing is also a customer-centric strategy intended to drive customer retention and strengthen the bond between retailer and consumer. Wine and cheese for the shoppers?

Retail 210

Retail Branding New York City Indiana 210

FICO

NOVEMBER 2, 2022

It’s an anchor that weighs on telcos in the marketplace, annoying customers and ceding a significant competitive advantage to lean, agile, digitally native players that are coming to market with seamless operating models that offer a customized and automated consumer experience. How Digital Transformation Cuts Costs.

Analytics 52

Analytics Customer Experience Data Indiana 52

FICO

SEPTEMBER 29, 2022

Even if they’re appealing to younger demographics, those with lean credit histories and so-called ‘thin-files’, success hinges on the perception of trust, security, appropriate risk-aware offers and the quality of customer experience. Tim has over 15 years' experience spanning banking, finance, retail and marketing analytics.

Analytics 52

Analytics Data Risk Management Customer Experience 52

PYMNTS

OCTOBER 5, 2019

Because libraries need customers to keep coming in – and they have been finding out in recent years that a late fee and a disapproving librarian create a very bad customer experience … but one that is pretty easily rectified. Unique Library, based in Indiana, is one such specialty credit firm.

Minnesota 188

Minnesota Oakland Indiana Customer Experience 188