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What Does Banking Need More: Customer Experience or Product Innovation?

The Financial Brand

The post What Does Banking Need More: Customer Experience or Product Innovation? appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Some maintain CX has fallen in importance in the fintech age. The arguments pro and con provide key insights into banking's future.

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8 Fintech Trends Changing Banking Forever

The Financial Brand

Banks and credit unions should view trends in the fintech space to determine where threats and opportunities exist and where resources should be deployed. The post 8 Fintech Trends Changing Banking Forever appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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6 Digital Banking Transformation Trends for 2022

The Financial Brand

The post 6 Digital Banking Transformation Trends for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Banking still lags in several key areas of transformation. The difference now is that the urgency to move forward quickly is much greater.

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Our 7 Questions to Prevent Bad Bank Technology

South State Correspondent

Often, we get distracted by the latest technology trend or get enamored by how easy a piece of technology is to use or implement. Does the Bank Technology Improve the Customer Experience Across the Bank’s Platform? The result is two different customer experiences that cannot be brought together.

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Peter Kulik Innovation Award: How Auriga’s WWS is innovative

Bobsguide

WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking. Q: What can organisations do to improve the security of the ATM ecosystem and enhance the user experience at ATMs?

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2022 Trends Reflect a New Era for Banking

The Financial Brand

The post 2022 Trends Reflect a New Era for Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. To succeed, banks and credit unions will need to be proactive, forward-looking, and open to change, as opposed building business models around old paradigms.

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5 Innovation Trends That Will Define Banking in 2019

The Financial Brand

The bank innovation trends for 2019 focus on the personalizing and digitizing product development and service delivery, improving the customer experience. The post 5 Innovation Trends That Will Define Banking in 2019 appeared first on The Financial Brand.

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