CB Insights

JULY 19, 2017

Corporate innovation is critical for established companies looking to stay relevant in the face of disruption from up-and-coming startups. With industries being unbundled left and right ( supermarkets , banking , cars — just to name a few) more companies are opening up in-house innovation labs every day. Innovation Lab Name: HP Labs.

Innovation 74

Innovation San Francisco Technology Mobile 74

Independent Banker

MARCH 31, 2022

It’s an honor to work with them as we focus on advocacy, education and innovation for the community banking industry. At-large director Doug Ouellette, Chief community banking officer, Mercantile Bank of Michigan, Grand Rapids, Mich. Their insights are critical to the path we chart for this great industry.”.

Community Bank 239

Community Bank Community Industry Texas 239

William Mills

SEPTEMBER 9, 2016

Hybrid approach to empower advisors, remain compliant and really help customers. Auto-financing is ripe for innovation. AutoGravity empowers the customer to take control of the process and know their options before going to dealership. Addresses compliance, fraud experience and customer experience analytics.

social media 40

social media ATM Mobile Customer Experience 40

CB Insights

JULY 16, 2017

XL Innovate. K2, for example, is providing customized threat intelligence for AIG’s CyberEdge product. Stated investment focus: The Internet of Things (car/home/health), data and analytics, innovative customer experiences, distribution (i.e. Allianz Ventures. American Family Ventures. Aviva Ventures. in funding.

Strategy 28

Strategy Marketing Analytics Innovation 28

Gonzobanker

DECEMBER 19, 2022

Let’s see how this new scale allows for big investments in future innovation. April Clobes, President/CEO, Michigan State University Federal Credit Union (East Lansing, Mich.). His passion for innovation, community, culture, and clients provides a leadership template for all future GonzoBankers. Goes to MVB Financial.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

Lake Michigan Credit Union CEO Sandy Jelenski – Since becoming CEO in 2000, Sandy has led the growth of LMCU from $400 million Union to $13 billion, all while building a mortgage business and servicing portfolio that nearly matches the size of the credit union’s balance sheet. The “What the Hell Are Bankers Doing?” billion, Kalamazoo, Mich.).

Fintech 195

Fintech Community Regional Technology 195

Gonzobanker

MARCH 7, 2024

From panels to keynotes to hallways, here are a few things that caught my attention: AI: Next-gen customer experience? Mary Wisniewski, John Spottiswood, Srinivas Njay, Jerry Ryan Hildebrand The issue of customer service came up on repeat in my panel exploring artificial intelligence and customer engagement.

Las Vegas 158

Las Vegas Fintech Conference San Francisco 158

Gonzobanker

DECEMBER 20, 2019

Its Baldrige-winning tenacity on customer experience is legendary and consistent. It is an innovator with tech (e.g., Netflix co-founder Marc Randolph said the leading trait of an innovator is identifying pain. who went toe-to-toe and idea-for-idea with BofA and other bigs on an innovation panel at Finovate Fall.

Idaho 148

Idaho Data Conference Marketing 148

CB Insights

SEPTEMBER 17, 2018

Knowing that customers are increasingly keen to explore niche products and new tastes, Kroger is able to innovate based on what’s already popular. Major CPG brands have struggled to innovate. The company often takes popular items like chocolate bars and adds an upscale twist: Richmond Times. per gallon in the U.S.

Industry 67

Industry Branding Retail US 67

Gonzobanker

DECEMBER 19, 2024

At the same time, CEO Tim Spence is pursuing innovative fintech strategies, with a BaaS play via Newline, its embedded payments provider and API platform, and the continued focus on the Provide division, a healthcare fintech acquired in 2021. Fintech Startup Innovation of the Year Laurel Taylor , founder and CEO of fintech firm Candidly.

Fraud 88

Fraud Fintech Marketing Industry 88