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DTE Energy and Perficient Win Creative Awards for Interactive Virtual Home

Perficient

Our experience design gurus brought a couple of these cherries home last week when an interactive microsite we created for Michigan-based utility provider DTE Energy received platinum recognitions at both the Hermes Creative Awards and the DotComm Awards. Earning outside recognition for the work we do is the cherry on top.

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Partners Against Crime: Visa Leads Effort To Fight Fraud With New Dynamic CVV Codes

PYMNTS

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.

Fraud 316
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Kroger Expands Home Chef Meal Kit Offerings To New Stores

PYMNTS

“Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.

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Nordstrom Partners With Casper For Latest Pop-Up Store

PYMNTS

“Pop-In@Nordstrom is all about introducing our customers to the best of what’s out there, and we are excited to partner with a like-minded brand like Casper that leads with innovation and a strong customer experience.”.

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Want To Build A Retail Experience? Get An Incubator

PYMNTS

The thing is, someone, or some organization, has to give birth to those experiences and the ecosystems that support them. The retailer recently launched its Power Store concept, with the newest one opening in January in Eastpointe, Michigan near Detroit – even as Foot Locker wrestles with closing older, more traditional stores.

Retail 108
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From AT&T To Xerox: 65 Corporate Innovation Labs

CB Insights

Corporate innovation is critical for established companies looking to stay relevant in the face of disruption from up-and-coming startups. With industries being unbundled left and right ( supermarkets , banking , cars — just to name a few) more companies are opening up in-house innovation labs every day. Innovation Lab Name: HP Labs.

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36 Hours at Fintech Meetup: Three Themes from the Las Vegas Event

Gonzobanker

From panels to keynotes to hallways, here are a few things that caught my attention: AI: Next-gen customer experience? Mary Wisniewski, John Spottiswood, Srinivas Njay, Jerry Ryan Hildebrand The issue of customer service came up on repeat in my panel exploring artificial intelligence and customer engagement.

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