Independent Banker

MARCH 31, 2022

Last month, we hosted the 2022 ICBA LIVE event in San Antonio, and the theme for the general sessions was “All In. Spending extra time with a customer to give them an exceptional experience. Thinking outside the box to innovate and improve customer experience or an internal bank process.

San Antonio 162

San Antonio Community Customer Experience US 162

PYMNTS

FEBRUARY 5, 2020

According to a joint statement announcing the merger , the newly created company will give eCommerce brands an iterative and data-driven approach to merchandising, with the goal of driving conversion and customer acquisition, and elevating the overall customer experience. 4) announcement.

San Antonio 132

San Antonio Branding Online Customer Experience 132

Abrigo

SEPTEMBER 2, 2020

Without the ability to have face-to-face branch interactions due to the coronavirus, it became imperative for financial institutions to serve customers effectively through digital channels. See how digitization can improve customer experiences. Capitalizing on PPP innovations for a better experience. learn more.

Lending 259

Lending Community San Antonio Survey 259

Abrigo

SEPTEMBER 2, 2020

Without the ability to have face-to-face branch interactions due to the coronavirus, it became imperative for financial institutions to serve customers effectively through digital channels. See how digitization can improve customer experiences. Capitalizing on PPP innovations for a better experience. learn more.

Lending 195

Lending Community San Antonio Survey 195

PYMNTS

DECEMBER 13, 2019

Grocery retailers are making it easier for consumers to shop with their mobile devices through digital innovations. H-E-B Digital Chief Product Officer Mike Georgoff said in the announcement, “This is just the beginning of how we’re looking to redefine how our customers shop with us. In Other Brick-and-Mortar Retail News.

Retail 131

Retail San Antonio NV Houston 131

Independent Banker

FEBRUARY 28, 2023

First-party data for targeted marketing campaigns Community banks can use their first-party data to upsell and cross-sell to existing customers with highly relevant messages. Enhance the customer experience with first-party data Community banks pride themselves on offering excellent customer service and anticipating the needs of clients.

Community Bank 129

Community Bank Community Marketing Data 129

Independent Banker

MARCH 31, 2022

When the 2022/23 ICBA board of directors was introduced at ICBA LIVE in San Antonio, Texas, there was a palpable sense of excitement in the air. It’s an honor to work with them as we focus on advocacy, education and innovation for the community banking industry. By Molly Bennett.

Community Bank 239

Community Bank Community Industry Texas 239