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Lindsay LaNore: All in. All heart.

Independent Banker

Last month, we hosted the 2022 ICBA LIVE event in San Antonio, and the theme for the general sessions was “All In. Spending extra time with a customer to give them an exceptional experience. Thinking outside the box to innovate and improve customer experience or an internal bank process.

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The ICBA 22/23 executive committee is all in

Independent Banker

When the 2022/23 ICBA board of directors was introduced at ICBA LIVE in San Antonio, Texas, there was a palpable sense of excitement in the air. Hartings: ICBA’s ThinkTECH Accelerator brings fintechs and community banks together to enhance bank operations and the customer experience. By Molly Bennett.

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A Lesson in Poise & Professionalism….PART 2

Your Full Potential

Maybe New Orleans or San Antonio, or Dallas? After my experience, I promised myself that from now on, I would look at Southwest first when looking to book business travel. It’s the least I can do for providing what I consider to be, one of the most pleasant customer experiences in my life. Should we just drive?

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