Bank Innovation

DECEMBER 30, 2019

Digital lenders are keen to innovate their product offerings to cater more specifically to different customer segments,” S&P noted in its 2019 U.S. Digital Lending Market Report. Term loans and […].

Lending 273

Lending Strategy Innovation Marketing 273

Abrigo

JANUARY 17, 2023

Automating SMB and commercial lending elevates your customer's experience From making it easier to apply to speeding up loan closings, automation can helps make business lending customers and staff happier. APIs and digital doc prep ease the workload on your SMB and commercial lending staff, too. .

Lending 195

Lending System Customer Experience Case Study 195

Abrigo

AUGUST 25, 2021

Takeaway 2 A consumer loan origination system can help FIs offer a fully digital retail lending experience. Takeaway 3 Enhancing the customer experience means delivering on customer expectations with digital offerings. How can FIs overcome retail lending challenges? Automating consumer lending to become.

Lending 195

Lending System Community Retail 195

Abrigo

DECEMBER 22, 2023

The most-read lending & credit blogs in 2023 Probability of default, CECL model validation, and stress testing were among Abrigo's top blogs on ALM, CECL, and portfolio risk this year. Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings.

Lending 221

Lending Risk Management Community Management 221

Bank Innovation

DECEMBER 29, 2019

Rick Winslow, chief experience officer at small business lending company Kabbage, will join Bank Innovation Ignite this March 2-3 in Seattle as panelist for a session entitled “The future of banking customer experience.” Winslow’s experience isn’t limited to the […].

Innovation 259

Innovation Seattle Customer Experience Lending 259

PYMNTS

MARCH 20, 2020

FinTechs continue to push the envelope to see how far open banking frameworks can go in improving the SMB banking experience, and increasingly, SMB lending is shifting to the center of these collaborative efforts. In the U.K., ” The U.S.’s ’s Open Banking Path. While more financial service providers in the U.S.

Lending 233

Lending Data User Experience Fraud 233

Perficient

FEBRUARY 27, 2025

Digital transformation will remain a powerful force, with advancements in AI and machine learning enabling unparalleled operational efficiencies and hyper-personalized customer experiences. They should determine specific objectives, such as driving innovation , improving customer experience , or expanding market reach.

Banking Trends 221

Banking Trends Trends Digital Banking Customer Experience 221

Accenture: Banking

OCTOBER 27, 2016

Making the procedure faster, simpler and more customer-centric is increasingly perceived as critical. Have you ever sat in front of clients annoyed by the long process they had to go through in order to obtain a loan or mortgage? Read more.

Customer Experience 150

Customer Experience Innovation Lending 150

Perficient

AUGUST 4, 2024

This integration ensures that payment data is transmitted securely and efficiently, enhancing the customer experience and reducing transaction times. API Management benefits your products & customers as much as it benefits your development teams.

Industry 467

Industry Compliance Examples Risk Management 467

Abrigo

MARCH 3, 2022

By leveraging their strengths in relationship lending and their access to technology in order to grow the small business loan portfolio profitably. CFIs are poised to regain the small business lending market Community Financial Institutions can leverage technology to improve customer experience and regain the small business lending market.

Lending 195

Lending Community Marketing Community Bank 195

Bank Innovation

MARCH 6, 2020

Iwoca, a London-based small business lender, announced a debt financing round of 100 million euros ($112 million) last week to fund new loans in Germany.? “We We have seen considerable growth in the [German] market,” said Oliver Schmid, general manager of Iwoca. What sets us apart from banks is we built the system from scratch geared […].

Lending 300

Lending US System Management 300

Bank Innovation

OCTOBER 30, 2019

Small business lending marketplace Become announced Tuesday that it raised $10 million in Series A capital to grow its platform. Benson Oak Ventures and Magenta Venture led the round, while RIO Ventures Holdings, iAngels and Entrée Capital participated. Viola Credit provided an extra $2.5 million in debt.

Lending 186

Lending Capital Customer Experience 186

Perficient

AUGUST 26, 2020

The salesman can then speak to his knowledge of the product and how it will best benefit the customer. While it lends itself more to the B2C side of commerce, virtual consultations can be useful in B2B commerce if a consumer has questions about a complex product before they decide to purchase it. Personalize the Customer Experience.

How To 420

How To Customer Experience Online Analytics 420

Bank Innovation

DECEMBER 19, 2019

Small business lending company OnDeck is expanding its ecosystem of products. Through its application for a bank charter, the company wants to become a full-service digital bank for small businesses it says are overlooked by traditional banks.

Community 360

Community Lending Innovation Digital Banking 360

Abrigo

FEBRUARY 26, 2025

Data-driven personalization , using customer insights to offer relevant financial products at the right time. Investing in digital solutions not only improves the customer experience but also positions community banks as forward-thinking financial partners.

Community Bank 195

Community Bank Community Strategy Analytics 195

Abrigo

SEPTEMBER 2, 2020

The PPP might have been the first time many community financial institutions saw such clear returns on digitization investments, but the same automation and efficiency gains can be found in other end-to-end lending solutions. See how digitization can improve customer experiences. learn more.

Lending 259

Lending Community San Antonio Survey 259

PYMNTS

OCTOBER 8, 2020

Berlin's Mambu is partnering with New Zealand digital lending platform Ranqx , which will use Mambu's API-first digital banking platform to provide digital lending experiences, loan origination, decisioning and monitoring for small- to medium-sized businesses (SMBs), according to a press release.

Lending 141

Lending Customer Experience Digital Banking Innovation 141

Bank Innovation

MARCH 16, 2020

As the novel coronavirus continues to keep consumers inside their homes, startups that offer digital-only products are experiencing a wave of new customers and engagement. “The The social distancing that’s taking place lends itself perfectly to our business model,” said Kerim Derhalli, CEO of the stock trading app Invstr. “It

Lending 66

Lending Customer Experience Innovation Strategies Strategy 66

Perficient

JANUARY 12, 2021

Customers want to have an overall engagement with their financial institution around products and services that are easy to use, convenient, safe, and maintain their privacy. Banks will spend a significant amount of time and money in 2021 to create that compelling customer experience.

Trends 332

Trends Fintech Customer Experience Innovation 332

Perficient

DECEMBER 2, 2020

The other is a credit union that I signed up with because they offered a particular lending product. I also use two digital payment platforms to send money because they’re so darn simple, and frankly, the experience is better than those offered by traditional banks. Don’t Wreck Your Customer Relationships. All of the above?

Data 294

Data Customer Experience Case Study Branding 294

Bank Innovation

MARCH 6, 2020

In this episode, editors discuss the following news developments: How embedded finance can expand into new areas; How banks are taking inspiration from startups in developing customer experience; and How nonbank lenders are tailoring their offerings for […].

Innovation 273

Innovation Customer Experience Video Management 273

Perficient

SEPTEMBER 29, 2022

This blog marks Part 1 of our Embedded Finance Blog Series and will introduce the overarching concept of embedded finance, setting us up to discuss embedded payments, embedded lending, and embedded insurance (all of which fall under the embedded finance umbrella) in future blogs. Interested in learning more?

Customer Experience 294

Customer Experience Software Cards Data 294

Perficient

FEBRUARY 18, 2022

Empathy is something that I think about a lot — especially the role I believe it should play throughout the credit and lending process. Upcoming Webinar: The ROI on Transforming Credit and Lending Customer Outreach. Now, empathy is largely found and a staple in the lending process. Watch the video to hear my thoughts.

Lending 294

Lending Operations Training Video 294

Perficient

FEBRUARY 18, 2022

Empathy is something that I think about a lot — especially the role I believe it should play throughout the credit and lending process. Upcoming Webinar: The ROI on Transforming Credit and Lending Customer Outreach. Now, empathy is largely found and a staple in the lending process. Watch the video to hear my thoughts.

Lending 294

Lending Operations Training Video 294

PYMNTS

FEBRUARY 12, 2018

9) noting iGTB will lend its cash management platform, CBX 18, to Pivotal clients via its Pivotal Cloud Foundry cloud platforms. Transaction banking products provider Intellect Global Transaction Banking (iGTB) and cloud-based software solutions firm Pivotal are partnering to enhance corporate banking technology for businesses in the U.S.

Lending 158

Lending Analytics Software Customer Experience 158

Bank Innovation

MARCH 6, 2020

Iwoca, a London-based small business lender, announced a debt financing round of 100 million euros ($112 million) last week to fund new loans in Germany.? “We We have seen considerable growth in the [German] market,” said Oliver Schmid, general manager of Iwoca Germany. What sets us apart from banks is we built the system from scratch […].

Lending 221

Lending US System Management 221

Bank Innovation

APRIL 20, 2020

The $349 billion Congress set aside for small businesses as part of the Coronavirus Aid, Relief and Economic Security Act ran out on Thursday, and digital lenders are anxiously awaiting the next round of funding to deliver what they say is a better customer experience.

Customer Experience 259

Customer Experience Fintech Security Innovation Strategies 259

PYMNTS

OCTOBER 21, 2020

Swedish peer-to-peer (P2P) lending startup Lendify has secured $115 million in funding from Insight Investment, according to a Bloomberg report on Wednesday (Oct. We will offer the best price and the best customer experience.”. In the past, the startup was supported by P2P lending and institutional capital.

Lending 258

Lending Customer Experience US Capital 258

Perficient

JANUARY 24, 2023

In our next blog in this series, we will discuss embedded payments and embedded lending. If you would like Perficient’s strategists to help you and your firm on your embedded banking journey, reach out to us here.

Branding 472

Branding Cards Strategy US 472

BankInovation

FEBRUARY 10, 2022

Artificial intelligence is transforming lending, helping borrowers make better decisions and empowering lenders to deliver satisfying customer experiences. The most important trend shaping AI in lending this year, however, centers on accelerating fairer and more inclusive practices across lending.

Lending 98

Lending Trends Customer Experience 98

Abrigo

SEPTEMBER 28, 2022

Construction loan administration Find out how today's technology has changed the shape of construction loan administration, creating a better customer experience and reducing risk. Takeaway 2 Improve the customer experience with a better system and faster turn around times. Construction Lending. CRE Lending.

Lending 195

Lending Software Customer Experience Management 195

Abrigo

SEPTEMBER 28, 2022

Construction loan risk management software leverages technology and sound process management to pull construction lending away from its manual roots. Takeaway 2 Improve the customer experience with a better system and faster turn around times. Those days have passed. How do I get rid of my construction loan spreadsheet?

Lending 195

Lending Software Risk Management Management 195

Bank Innovation

NOVEMBER 21, 2019

Fundera, a New York-based small business lending marketplace, is partnering with UPS to offer loans to UPS clients. The tie-up, announced this week, puts Fundera’s lending platform on UPS’ warehouse logistics platform Ware2Go, letting businesses access loans while they’re building supply chain solutions. “As

New York 243

New York Lending Customer Experience 243

South State Correspondent

JUNE 4, 2019

THE DIGITAL CUSTOMER EXPERIENCE While online account opening and digital lending are great, there is one function that is the most in demand by bank customers, yet most banks don’t think to provide any digital functionality around it.

Digital Banking 191

Digital Banking Customer Experience Lending Online 191

PYMNTS

DECEMBER 28, 2020

"cxLoyalty will continue to strengthen and expand the value of relationships for its clients and their customers through its leading technology, rewards content in relevant categories including travel, gift cards and merchandise, and world-class personalized customer experience," Siegel said in the statement.

Connecticut 282

Connecticut Groups Customer Experience Cards 282

Abrigo

SEPTEMBER 2, 2020

The PPP might have been the first time many community financial institutions saw such clear returns on digitization investments, but the same automation and efficiency gains can be found in other end-to-end lending solutions. See how digitization can improve customer experiences. learn more.

Lending 195

Lending Community San Antonio Survey 195

Abrigo

FEBRUARY 13, 2020

On top of creating a more personalized, tailored experience for customers or members, CRMs also enable the bank or credit union to manage these relationships more effectively and efficiently. Create a more personalized customer experience and manage your relationships more efficiently. Lending & Credit Risk.

Community 273

Community Lending Management Innovation 273