Perficient

JUNE 24, 2020

For those not familiar with the company, Nuxeo is the developer of a content services platform that combines enterprise content management (ECM) and digital asset management (DAM) functionality. It has an incredible list of customers. What can companies do to drive more value for their customers?

Customer Experience 332

Customer Experience Maine Course Industry 332

Perficient

FEBRUARY 27, 2025

Digital transformation will remain a powerful force, with advancements in AI and machine learning enabling unparalleled operational efficiencies and hyper-personalized customer experiences. In 2025, AI will play a pivotal role in customer service, fraud detection, risk management, and personalized financial advice.

Banking Trends 221

Banking Trends Trends Digital Banking Customer Experience 221

Perficient

AUGUST 4, 2024

Customer Relationship Management (CRM) Enhancement Financial organizations can enhance their CRM systems by integrating them with Azure Logic Apps, Azure Functions, and Azure Service Bus. This integration ensures that payment data is transmitted securely and efficiently, enhancing the customer experience and reducing transaction times.

Industry 467

Industry Compliance Examples Risk Management 467

Perficient

JULY 18, 2024

Wealth management is evolving rapidly, driven by generational shifts, changing advisor roles, new business models, regulatory demands, and a growing preference for low-cost passive products. This powerful capability equips wealth management partners to support clients more efficiently and build a competitive advantage.

Management 221

Management Data Customer Experience Innovation 221

Perficient

JANUARY 21, 2025

You May Enjoy: Manage Rising Expenses in Insurance Insurance Trend #2: Digital Distribution Across the Value Chain In 2025, carriers will continue to innovate with new tools and services to interact with customers and producers as roles, sales channels, and client relationships evolve.

Trends 221

Trends Customer Experience social media Innovation 221

Perficient

OCTOBER 20, 2020

Investing in advanced supply chain automation and intelligent order management (OM) systems will not only improve how your organization fulfills against extreme demand but also serves your consumers more effectively in the end. As a result, the customer experience improved and our client saw record sales numbers during the COVID-19 pandemic.

System 324

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PYMNTS

SEPTEMBER 25, 2018

25) that it has started managing payments on its Marketplace platform in the U.S. In a press release , the company said that earlier this year, it announced plans to intermediate or manage the payments flow on its platform, and that it has now started doing that. The introduction of eBay’s new payments experience in the U.S.

Management 181

Management Payments US Apple 181

Perficient

JUNE 23, 2020

For manufacturers with complex customizable products with extensive variables, the rules of configuration for those products can be difficult to manage. Without a system to manage the cost effects of these various variables and maintain changes in those values, your business may be resorting to providing complex quotes manually.

Customer Experience 322

Customer Experience Resources System Management 322

Perficient

JANUARY 28, 2021

The assessment is that the pandemic accelerated the ecommerce growth in the US by nearly 2 years. One of the key factors for a successful ecommerce journey and buying experience is to provide rich product content on web stores. Ease of management of technical integration while supporting product content accuracy to multiple stores.

Management 458

Management System Online Customer Experience 458

Perficient

JANUARY 5, 2021

I’m confident each will bring unique, strategic insights that not only sets us up for long-term growth, but further enhances our ability to deliver transformative digital solutions for our clients.”. “We’re in the business of helping our clients power innovation and deliver exceptional customer experiences.

Leadership 531

Leadership Denver Charlotte Ohio 531

Perficient

OCTOBER 13, 2020

Product Information Management (PIM) and commerce go hand-in-hand, and inRiver is the common factor that helps simplify product information for both B2B and B2C shopping channels.

Training 508

Training Data US Strategy 508

Perficient

JULY 15, 2020

This Digital Transformation approach will help enterprises looking to re-platform, helping various Line of Businesses embark on the journey for Self Service Analytics, Modern fully managed Data Platform services etc. We at Perficient leverage Customer Experience Mapping the most. So how do you embark on this journey?

Data 497

Data Customer Experience Analytics Industry 497

Perficient

OCTOBER 24, 2024

As noted at the time by the OCC, advances in computing capacity, increased data availability, and improvements in analytical techniques have significantly expanded opportunities for banks to leverage AI for risk management and operational purposes. Hsu highlighted that each phase requires different risk management strategies and controls.

Regulation 221

Regulation Risk Management Compliance Fraud 221

Perficient

MARCH 17, 2025

Our experts have identified the most impactful trends across banking , wealth and asset management , and payments. In 2025, AI will be a cornerstone of innovation, transforming customer interactions, enhancing operational efficiency, and fostering a more inclusive and sustainable financial ecosystem.

Trends 221

Trends Analytics Compliance Strategy 221

PYMNTS

NOVEMBER 12, 2020

We are thrilled to have the support of world-class investors who bring a highly strategic network to help us continue with the vision, with zero pivots, that Clive [Mitchell], my co-founder, and I started with in 2016,” Nigel Verdon , co-founder and chief executive officer (CEO) of Railsbank , said in a statement on Thursday (Nov.

US 220

US Capital Leadership Customer Experience 220

Bank Innovation

JANUARY 27, 2020

customers, the company confirmed to Bank Innovation on Monday. in August 2019, has 5 million customers globally. What’s made us successful is that we’ve had a number of years globally to figure out what design, usability and overall customer approach […]. Berlin-based digital banking startup N26 has 250,000 U.S.

US 243

US Digital Banking Innovation Company 243

Perficient

AUGUST 5, 2020

With our team’s help, the client has been able to transition a significant portion of their userbase to a named user system and allowed us the opportunity to help develop the tools that their clients will use to manage these users.” — Austin Spinazze, Associate Technical Consultant. “I The leadership is really great! .

Technology 441

Technology Austin Leadership US 441

Perficient

NOVEMBER 23, 2020

The power of data and artificial intelligence can help us do that.” These two things – customer willingness to share information, and the industry’s increasing need to be more relevant for a customer – are driving interest and investment in technologies like artificial intelligence, machine learning, and smart personalization.

Customer Experience 309

Customer Experience Digital Strategies Data Tools 309

Perficient

OCTOBER 26, 2020

Digital process automation (DPA) services help a company formulate their digital transformation strategy, improving their customer experiences, and addressing the organizational change management aspect of a project. Consulting offerings that cover strategy, user experience, and change management, along with technology.

Report 294

Report Strategy US User Experience 294

Perficient

SEPTEMBER 21, 2023

The ability for intelligence automation tools to be able to quickly and accurately grab the most relevant and accurate information regarding a customer’s inquiry, sales deal, or more is based on many data-readiness factors. Data-readiness factors may include: Data cleanliness – Do we have a unified view of our customers?

Data 491

Data Tools Customer Experience Security 491

Perficient

DECEMBER 2, 2020

Manage email and app notifications and alerts. Don’t Wreck Your Customer Relationships. There are so many ingredients that make up a reliable customer experience program. A big part of getting it right and creating a loyal customer requires collecting and analyzing many data points. Join Us Next Week.

Data 294

Data Customer Experience Case Study Branding 294

Bank Innovation

JANUARY 5, 2020

It gives immigrants a platform to manage their money, send funds home to their families and carry out long-distance […]. Digital banking brand Majority, which is aimed at reaching immigrants who lack credit history, is on pace to launch across the U.S. Majority is a membership-based digital banking service that costs $5 per month.

US 273

US Digital Banking Branding Management 273

Perficient

FEBRUARY 12, 2025

The future of payments promises not only enhanced efficiency and security but also personalized experiences that align with broader societal values. By focusing on these key areas, companies can effectively manage the challenges and opportunities presented by the widespread adoption of real-time payments.

Trends 221

Trends Payments Compliance blockchain 221

Perficient

OCTOBER 29, 2020

The mobile TV platform seemed to have it all. Why did it lose everything? Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. In its brief run, Quibi burned through $1.7

US 294

US social media User Experience Digital Strategies 294

Perficient

FEBRUARY 7, 2021

Much has been written about COVID-19’s impact on customer expectations. Clients tell us they’re eager to understand what the new expectations landscape means to their businesses. How can we quickly adapt to what customers need now? Targeting customer expectations requires speed and innovation but not precise marksmanship.

Meeting 348

Meeting Customer Experience Branding Innovation 348

Perficient

SEPTEMBER 25, 2020

Ecommerce has revolutionized the way businesses in every industry operate and provides endless possibilities to expand sales channels, grow revenue, and elevate the customer experience. How other companies developed the case for embedding intelligence in their order management and the benefits they realized.

Customer Experience 238

Customer Experience Study System Management 238

Perficient

OCTOBER 28, 2020

DPA services help a company formulate their digital transformation strategy, improving their customer experiences, and addressing the organizational change management aspect of a project. The world’s largest financial institutions count on us to help exceed expectations and win in the market. Why Perficient. Learn More.

US 294

US Strategy Customer Experience Technology 294

PYMNTS

JANUARY 8, 2021

As digital migration accelerates, managing authentication and online fraud while optimizing the consumer's experience has become one of our customers' top challenges,” Equifax CEO Mark W. 8) announcement. "As Begor said in the announcement.

Idaho 295

Idaho Fraud United States Customer Experience 295

PYMNTS

JUNE 8, 2020

Retail dispute management system Chargeback announced Monday (June 8) that it has closed a $6.6 CEO John Munro told PYMNTS that Chargeback will use the money partly to continue automating the company’s business process across different payments platforms. million Series A1 funding round.

Retail 142

Retail Management Customer Experience System 142

Cisco

JULY 29, 2021

In our ever-changing world, where the application represents the business itself and the level of digitization it provides is directly related to the perception of the brand; enterprises must ensure they stand differentiated by providing exceptional user experience – both for their customers as well as their employees alike.

Customer Experience 164

Customer Experience User Experience Analytics Resources 164

PYMNTS

AUGUST 14, 2020

For small- to medium-sized businesses (SMBs) in particular, there are several opportunities for open banking models to improve the customer experience and strengthen SMBs’ ability to continue operating with minimal disruption.

US 241

US Fintech System Data 241

PYMNTS

JUNE 19, 2020

Honest customer feedback can be critical to improving customers’ experiences at QSRs as restaurants reopen and invite consumers into reconfigured dine-in areas. Whether good or bad feedback, we always walk away knowing that we learned something to make us better and to give the customer an excellent experience in the future.”.

Customer Experience 141

Customer Experience social media Ohio Operations 141

Bank Innovation

MARCH 2, 2020

s brokerage website experienced technical issues Monday with some customers unable to make trades on a day when the market was rebounding from last week’s rout. Robinhood Markets Inc.’s A system-wide failure began as the U.S. markets opened and continued through midday. At 11:18 a.m.

Online 273

Online US New York System 273

PYMNTS

DECEMBER 16, 2020

The topic was front and center in an On the Agenda discussion with PYMNTS CEO Karen Webster, Ethoca CEO Andre Edelbrock , Cabela’s and Bass Pro Shops Senior Manager of Fraud and Investigations Keith Thompson and First National Bank of Omaha Director of Fraud Management Steve Furlong. And that’s a big number,” he told the panel.

Retail 228

Retail Management Fraud Omaha 228

Abrigo

OCTOBER 20, 2020

The banking industry has faced many challenges in 2020, from transitioning to CECL, managing Paycheck Protection Program loans, and navigating an unprecedented economic recession. More than 500 banking professionals across the country gathered for a two-day 2020 ThinkBIG: Manage Risk. Plan for new technology and innovations.

Management 195

Management Lending Community Strategy 195

South State Correspondent

JANUARY 23, 2023

ChatGPT is a powerful language model that can understand a variety of languages, including emojis, that can assist banks with increasing the productivity of bankers, improving their customer experience, automating repetitive tasks, and providing personalized financial advice to customers.

Tools 370

Tools Examples Data Analysis 370

Bank Innovation

MARCH 6, 2020

We have seen considerable growth in the [German] market,” said Oliver Schmid, general manager of Iwoca. What sets us apart from banks is we built the system from scratch geared […].

Lending 300

Lending US System Management 300