Insights on Business

OCTOBER 16, 2018

Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers expect personalized engagement at every touch point. Building blocks for a fintech world: Hands-on workshop. Carmelle Cadet, IBM Blockchain Payments Business Development Manager.

Fraud 117

Fraud Customer Experience Analytics blockchain 117

PYMNTS

SEPTEMBER 23, 2016

What those core vendors are offering, Fossella noted, is “good enough” when compared to earlier mobile standards but not keeping pace with larger banks’ current offerings from a customer experience perspective. The Urban FT Workshop. And it’s where Urban FT steps in with its Workshop. This is first-generation stuff.”.

Mobile 100

Mobile Community Bank Tools Community 100

FICO

AUGUST 3, 2021

But as with most live public speaking opportunities at the moment, there are no delegates, face-to-face sessions, or any regular workshops. An Optimization Framework for Improving Authorization Decisions on Credit Card Transactions - Billibaldo Martinez Aranda - Senior Manager - FICO. It's nominally slated as an Edinburgh event.

Analytics 52

Analytics Conference Innovation Data 52

Insights on Business

SEPTEMBER 21, 2018

Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundamental shifts in technology, processes, people–and ultimately their own markets–to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges.

Conference 115

Conference Customer Experience Industry Trends 115

Insights on Business

OCTOBER 16, 2018

Take an incremental approach, prioritizing by business domain, responding to new regulations and keeping the customer experience front-and-center throughout. It gives financial institutions the chance to open up legacy systems and harness APIs to deliver better services to customers and lift profits.

Capital 157

Capital Tools System blockchain 157

Independent Banker

FEBRUARY 24, 2016

ICBA’s national convention offers an educational lineup this year of more than 60 workshops and networking sessions. Former Major League Baseball player and manager, chief baseball officer for the Arizona Diamondbacks. Concurrent Workshops. Concurrent Workshops. Concurrent Workshops. TonyLaRussa. Sunday, March 6.

Community Bank 70

Community Bank Community Innovation Customer Experience 70

FICO

APRIL 13, 2016

First, customers no longer accept being treated as a collection of accounts. They expect simple, transparent services with real-time customized experiences. The interesting thing is, we solved this problem not by improving project management skills or restructuring teams to allow for clearer accountability.

Innovation 40

Innovation Regulation Customer Experience Analytics 40

CB Insights

JANUARY 6, 2019

SPACE10 invites people from the worlds of art, design, and technology to work on research projects that result in a range of Ikea prototypes, exhibitions, events, and workshops. Key People: Anthony Gregorio, Innovation Lab Senior Manager; Prat Vemana, VP Online; Albert Vita, Director of Strategy Insights. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

JULY 19, 2017

Their goal is to find ideas that “enhance or refine an existing AT&T product or customer experience.” Wells Fargo’s internal lab brings together product strategists, developers, and project managers to build innovative new products, relying on a lean startup mindset. JP Morgan Chase. Innovation Lab Name: FinLab.

Innovation 74

Innovation San Francisco Technology Georgia 74

William Mills

SEPTEMBER 7, 2016

Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Also a pretty good customer experience. Help customers manage their finances. Makes it much better for end customer.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

MAY 15, 2019

Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer. DAX has also worked with the DBS Innovation Group (DiG) on Hack2hire, a hackathon that allows participants to code their way into a career at DBS, and the UNI.CORN management internship program.

Innovation 78

Innovation blockchain Technology Groups 78