Customer Experience Marketing Strategies Trends 
PYMNTS
DECEMBER 23, 2020
“But the reality is that the consumer experience itself is the new currency in loyalty.”. Whether it is with a small, medium or mega-sized merchant, Hondal said businesses need to reimagine their loyalty strategies to manage customer experiences and ensure that they are consistently delivered throughout the organization.
Payments Source
JANUARY 1, 2018
And what are the existing and emerging technologies that marketing teams will be spending more on in 2018? Whether you sell into the Marketing Department or you are marketer, check out our predictions for marketing spend in 2018, based on trends from year-over-year survey results. Customer experience solutions.
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PYMNTS
JANUARY 18, 2018
Regulation has undoubtedly acted as a catalyst to major financial services trends in areas like small business (SMB) lending, faster payments and, most recently, open banking and collaboration with FinTechs. In its Global Banking Outlook 2018 survey , EY assessed 221 financial institutions across 29 markets. Competitive Disruption.
FICO
MAY 17, 2023
FICO is on a mission to unlock the potential of Applied Intelligence and create a connected end-to-end customer experience. Which market trends matter – both in business and technology? Let’s take a look at some of the market trends that may resonate and be top of mind or perhaps a challenge.
Banking 4 Tomorrow
MAY 5, 2014
More significantly, however, is the emerging trend that has some parents, educators and lawmakers espousing their concern – when asked […]. Articles Branch Strategy Customer Experience Marketing Strategy Mobile Payments Risk Security Transparency'
Insights on Business
JULY 23, 2018
The IBM Institute for Business Value (IBV) has uncovered key trends that defines this rapidly evolving landscape. CxOs are somewhat divided about whether the innovation focus will be on new or established markets. So, given this environment, what are the most likely go-to-market strategies that these CxOs will apply?
The Financial Brand
FEBRUARY 4, 2020
The post Digital Trends Force Financial Marketers to Rethink Loyalty Strategies appeared first on The Financial Brand. New data confirms a shift away from points, miles and cashback to experiential factors including ease of use, service and personalized offers.
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