PYMNTS

JANUARY 30, 2020

Farfetch will use the capital to continue growing and expanding into new markets, particularly China. Tencent is helping the company reach the market through its WeChat platform. “We We look forward to the company’s continued execution on its strategic vision to take the business to the next level.”.

San Francisco 228

San Francisco Leadership Technology Branding 228

Bank Innovation

JANUARY 2, 2020

Gartner’s Digital IQ Index for 2019 surveyed 80 banking and financial brands, including national banks, regional banks, online banks and fintech startups. It examined 1,200 data […].

Regional 273

Regional Study Survey National 273

Insights on Business

FEBRUARY 3, 2019

The Future of Work includes fully implemented intelligent, enterprise automation that transforms the employee and customer experience and enhances business impact. Be compliant while cutting costs and improving customer experiences. –> Explore IBM Banking and Financial Markets Solutions.

Customer Experience 157

Customer Experience social media Case Study Video 157

Perficient

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. Artificial intelligence (AI) emerges as a pivotal force within the insurance industry, especially for regional carriers seeking to thrive in a competitive and dynamic market.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

JULY 1, 2020

That estimate comes from market intelligence company GlobalData, which predicts that total spending in the region will dip to $60.3 Trade site Luxury Daily says eCommerce could be a source of quality customer interactions. Spending in Asia-Pacific on luxury goods is set to contract by 3.4 percent this year, a fall of $2.1

Branding 246

Branding Regional United States Groups 246

PYMNTS

JANUARY 18, 2018

But according to a new report from EY, it would be unfair to say that regulation is the only driving force behind large banks’ changing market strategies. In its Global Banking Outlook 2018 survey , EY assessed 221 financial institutions across 29 markets. Optimism Up. North American banks are among the most optimistic, EY found.

Regulation 156

Regulation Innovation Fintech Marketing 156

Perficient

FEBRUARY 12, 2025

Emerging regions like Asia-Pacific, Africa, and Latin America are key growth areas, with partnerships enabling access to local payment methods. POPs market consolidation is leading to more robust, full-stack solutions that integrate orchestration capabilities into broader platforms.

Trends 221

Trends Payments Compliance blockchain 221

PYMNTS

OCTOBER 21, 2016

The fleet management market is estimated to grow from $9.54 According to MarketsandMarkets, the increasing need for operational efficiency is expected to be the primary driver for the fleet management market during the forecast period. When it comes to fleet management, the market is segmented into various industries.

Management 100

Management Marketing Regional System 100

Perficient

OCTOBER 5, 2023

Excellence in Governance: Dana- Farber Cancer Institute Leaders of the Pack- Financial Services: UBM Regional Excellence- North America: Mecklenburg County These three projects have earned the distinction of being finalists for the remarkable digital experiences they provide their visitors.

User Experience 221

User Experience Regional America Tools 221

PYMNTS

FEBRUARY 18, 2020

Rapyd aims to expand its issuing and acquiring footprint across other regions. The platform can be used by eCommerce merchants, gig economy platforms, financial institutions (FIs) and technology providers that aim to provide a customized experience. Using a single solution, Rapyd offers a full suite of FinTech services.

Fintech 206

Fintech Cards Customer Experience Regional 206

PYMNTS

AUGUST 12, 2020

Seamless customer experiences are essential because consumers that face onboarding strains are likely to seek services elsewhere, Rodrigo Rodríguez , assortment and merchandising regional manager for Latin American eCommerce marketplace Linio , explained in a recent PYMNTS interview.

Customer Experience 197

Customer Experience Maine Regional America 197

BankInovation

SEPTEMBER 5, 2024

Regional and community banks are investing in AI for new business opportunities, revenue growth and efficiency gains. “Financial institutions are quite bullish when it comes to AI,” Allison Cerra, chief marketing officer at fintech Alkami, told Bank Automation News.

Regional 79

Regional Community Bank Community Fintech 79

PYMNTS

NOVEMBER 16, 2020

In October it received $35 million in new funding, which Taylor said is necessary to handle increased demand from direct-to-consumer (D2C) brands and traditionally offline brands needing to engage directly with their customers. It will be used to scale their platform and build out sales and marketing, executive and engineering teams.

Retail 226

Retail Regional Branding Tools 226

PYMNTS

JULY 1, 2020

Kassam said NuoDB is employing cloud-based upgrades to reduce total cost of ownership of core banking tech, to increase global reach by using AI to identify and jump on trends even at the regional level, and by enhancing security capabilities for virtual environments.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

FEBRUARY 26, 2020

i2c is the only company that has a platform that provides the customization, performance, marketing, and support necessary for all our programs, and includes the flexibility to run campaigns with innovative trigger-based rewards programs that build customer loyalty.” . There are more than 2.5

Oregon 232

Oregon Pennsylvania Operations Innovation 232

Cisco

DECEMBER 14, 2020

The digital experience is not just scanning a document or having a video call with a regional manager; it means actually doing an end to end transaction completely digitally. Today, application loyalty is the new brand loyalty, meaning that consumers are loyal to the brands that deliver digital experience perfection.

Customer Experience 78

Customer Experience Innovation Branding Study 78

Accenture: Banking

JUNE 17, 2019

To optimize and simplify their operations for agility to capture opportunities driven by market change. It is how banks will gradually migrate critical customer-facing functionality and expose key data to new platforms at a market-relevant pace. That’s the route that a mid-sized regional US bank took. Read the report.

Customer Experience 163

Customer Experience Operations System Software 163

PYMNTS

MAY 1, 2020

Regulators may have shifted their focuses away from these initiatives and toward making sure their customers have the financial access they need to survive the pandemic, but the long-term goals of. these programs appear to have remained the same in most markets. FIs have long been the dominant players in the financial market.

Innovation 245

Innovation Regulation Digital Banking Security 245

Perficient

OCTOBER 8, 2020

Mass marketing, conducting surveys, and collecting customer feedback are just a few common ways that help organizations reach their customer base via SMS. Because the rate of deliverability can fluctuate by region and carrier, predicting the best SMS route paths will help maximize message deliverability and conversion rates.

Conference 360

Conference Data Regional Survey 360

South State Correspondent

APRIL 27, 2022

Banks that focus on the customer experience have come to learn that it is not the forward-facing customer experience that matters, but the “total experience” that now counts. Total experience is the business strategy for creating superior customer AND employee experience.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

Perficient

SEPTEMBER 19, 2023

And our team of industry experts is excited to connect, collaborate, and address the most pressing business needs of national and regional carriers. Disrupt to win in the increasingly competitive insurance market. The world’s largest gathering of insurance innovation, InsureTech Connect (ITC) , is right around the corner.

Conference 221

Conference Strategy Innovation Industry 221

PYMNTS

MAY 4, 2020

The inaugural edition of the Payments Powering the Platform Economy Report , a collaboration of PYMNTS and Payoneer , offers an in-depth examination of how tailoring payments to geographic markets helps online sellers connect customers with goods during periods of upheaval, or in the regular course of business.

Payments 130

Payments Customer Experience Regional Online 130

PYMNTS

AUGUST 29, 2019

The new offering will provide issuers, buyers and merchants faster time-to-market in the adoption of key Visa solutions via application programming interfaces (APIs). An API can connect different processes to streamline the delivery of services and improve and elevate the customer experience,” Perez noted.

Payments 139

Payments Customer Experience America Regional 139

PYMNTS

DECEMBER 4, 2019

Since partnering two years ago, Visa and NovoPayment have advanced digital payments across the region. In addition, Visa Token Services was introduced to the region for payouts, peer-to-peer (P2P) payments and B2B money movement. It’s a testament of our proven enablement model and commitment to collaboration.”.

America 132

America Regional National Fintech 132

PYMNTS

MARCH 18, 2020

i2c has enjoyed great success in the Australian market as it develops and extends digital commerce solutions in the region, and we’re pleased to enable Archa to bring a robust set of business management features to a previously underserved market segment,” said Jim McCarthy, president of i2c.

Customer Experience 141

Customer Experience Cards Management Regional 141

PYMNTS

OCTOBER 19, 2020

The strategy is to help Citizens Bank & Trust expand its market reach and keep serving corporate customers, the release says. CheckAlt also has a regional processing facility in Tampa, which the bank decided was a positive factor. Previously, Citizens Bank & Trust processed lockbox payments in-house.

Tampa 169

Tampa Florida Customer Experience Regional 169

PYMNTS

JUNE 24, 2020

Businesses are digitizing more rapidly these days, often tapping into new overseas markets and expansion opportunities created by COVID-19. The trouble is that many firms are not equipped to manage the complex logistics that go along with enabling localized buying and payment experiences for domestic and international customers.”.

Payments 130

Payments Regional Analysis Compliance 130

FICO

SEPTEMBER 28, 2020

I’ll be participating in an excellent panel, “ Balancing Fraud Prevention & the Customer Experience ,” at the first virtual edition of CBA LIVE , the must-attend annual event for the retail banking industry. Having become a pro at Zoom meetings during the pandemic, I’m excited to up my game a notch this Wednesday, September 30.

Customer Experience 59

Customer Experience Fraud Strategy Compliance 59

South State Correspondent

NOVEMBER 20, 2024

Simple, we will show, often leads to a better customer experience, enhanced reliability, better profitability and clearer purpose. Having the ability to calculate risk-adjusted profitability solves the critical problem of how to allocate capital across customers, regions, and products. Keeping things simple, is difficult.

Strategy 195

Strategy Resources System Management 195

PYMNTS

JANUARY 7, 2021

Wholesale clubs and Trader Joe’s themselves have proven there is a huge market for brands that don’t check all of the boxes for a standard supermarket trip. We're proud of the product mix and shopping experience we provide in our stores and online. We did a comprehensive evaluation of the market before selecting Manthan-RichRelevance.

California 203

California CA Analytics Branding 203

PYMNTS

JUNE 8, 2018

The work will focus on customer experiences, payments, precision marketing and communications through WeChat. The news comes a few months after Walmart inked a deal with Tencent to use WeChat Pay, its popular payment app, in all of its stores in the western region of China. The spokeswoman had said to Reuters.“In

Regional 110

Regional Mobile Customer Experience Payments 110

PYMNTS

AUGUST 6, 2019

Courtnei Sanders, go-to-market & revenue strategy analyst at Ware2Go , said there is a whole host of reasons why shipping quickly becomes a painful headache for SMBs. You need to provide a superior customer experience.”. It’s no longer enough just to create a good product,” she told PYMNTS in a recent interview.

Customer Experience 154

Customer Experience Strategy Examples Operations 154

PYMNTS

JULY 30, 2020

Hoffmann also said Dunkin’ has committed to an increase in digital marketing as more of its restaurants open. “We Our marketing leadership team continues to create, assess and refine a phased approach for relaunching our brand responsibly at the right time. He will join the company on Aug. 10 and will oversee a new Dunkin’ U.S.

Las Vegas 156

Las Vegas Branding Leadership Marketing 156

PYMNTS

NOVEMBER 21, 2018

According to a report in TechCrunch , customers in China can access the service via a mini-program within WeChat, which is the messaging app owned by China’s Tencent. Walmart partnered with WeChat earlier in 2018 to tap that market of consumers. Since then, the program has been rolled out to stores in 28 cities.

Customer Experience 129

Customer Experience Maine Regional Marketing 129

PYMNTS

JULY 6, 2018

The wallet will use Visa’s token service, and KFH Chief Retail and Private Banking Officer Waleed Khaled Mandani said to the media that the tie-up will help its customers use the newest technologies for payments on the market, according to reports. ”

Mobile 118

Mobile Regional America Customer Experience 118

Abrigo

OCTOBER 21, 2019

As your institution grows and invests in new technology, consider how it impacts the organization as a whole: the institution's mission, its employees, and its customers. The mission of the institution plays a significant role in employee satisfaction, as well as customer satisfaction, McBay explained.

Millennials 218

Millennials Oklahoma Innovation Technology 218

PYMNTS

AUGUST 11, 2020

Making sure that the signup process appears secure to consumers at first glance is thus becoming more crucial for merchants as they compete for a growing base of digital customers. Relying upon digital onboarding can also help entities expand the number of markets — and thus the number of consumers — that entities can target.

Report 247

Report Guam Hawaii Security 247