Customer Experience Metro Retail 
PYMNTS
JUNE 12, 2019
One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). This QR code can lead to a more expensive transaction and a less seamless experience compared to NFC.”.
PYMNTS
JUNE 17, 2019
Is the store register on its way out in favor of other retail and payments innovation? In case you didn’t hear, Target faced a register outage that lasted for about 90 minutes on Sunday (June 16), which meant the retail chain couldn’t process cards or other forms of payment. That’s the message from a company called LISNR, at least.
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PYMNTS
AUGUST 24, 2018
In response, unattended retail operators are finding new ways to embrace alternative payment methods, ranging from mobile wallets to cryptocurrencies. In the new Unattended Retail Tracker , PYMNTS charts the latest ways that companies are working to accept more non-cash payment methods, from the common credit card swipe to biometric scans.
PYMNTS
JUNE 20, 2019
Friction bedevils all types of retail — and that holds true for transactions inside stores or via eCommerce sites. At the same time, the ongoing effort to create true omnichannel experiences for consumers often runs into roadblocks of friction, frustrating merchants and consumers alike. Solving For Friction.
PYMNTS
NOVEMBER 2, 2018
Digitally native brands often test the retail waters with pop-up shops, and, after some offline success, they may expand their concepts with permanent locations. In preparation for the holiday season this year, the retailer has updated its website and also plans to have a larger array of electronics, toys and fashion products.
PYMNTS
AUGUST 23, 2019
Ratelt operates as a real-time customer experience management platform, according to reports. The company has expanded from Australia to southeast Asia and clients include Lego, Metro, Pandora and others. The company’s platform connects retailers and suppliers across groceries and supply chains, among other sectors.
PYMNTS
JANUARY 22, 2019
These are some of the ways that retailers from Walmart to Publix – as well as Kroger , Albertson’s and ALDI – are bringing grocery shoppers through their doors or other sales channels. Almost a quarter — or 24 percent — of customers in the survey sample preferred Walmart. Almost one in 10 — or 7.8
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