Remove Customer Experience Remove Minnesota Remove social media
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The ICBA 22/23 executive committee is all in

Independent Banker

and CEO and chairman, Minnesota Lakes Bank, Delano, Minn. Hartings: ICBA’s ThinkTECH Accelerator brings fintechs and community banks together to enhance bank operations and the customer experience. Immediate past chairman Robert Fisher, President and CEO, Tioga State Bank, NA, Spencer, N.Y. Grand Rapids, Minn.;

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CEO Roundtable: Ideas for a successful 2023

Independent Banker

It has a lot of automation, AI and workflow built into it, and it will provide a better customer experience and a better lender experience. And when customer satisfaction serves as a chief indicator of performance, peer-to-peer sharing and social media emerge as natural public relations vehicles.

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The 2023 GonzoBanker Awards

Gonzobanker

Merger of Equals Deal of the Year (Credit Union) – Spire Credit Union and Hiway Credit Union put 2+2 together to make a $4 billion institution in the Minnesota market. The Smarter Bank – Customer Experience Award – goes to Synovus Bank. Merger of Equals Deal of the Year (Bank) – Burke & Herbert Financial Services Corp.

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2020 GonzoBanker Awards

Gonzobanker

Credit Union Merger of the Year Minnesota-based Firefly and TruStone credit unions come to terms on a solid combination in the Twin Cities area. Chris’ public posts including his playbook for dealing with COVID-19 were gobbled up on social media. Bank Deal of the Year PNC nabs BBVA USA – paying 1.3

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