PYMNTS

DECEMBER 14, 2018

Retailers are bringing experiential stores to big cities, and Starbucks is no exception: The coffee chain was set to open its Starbucks Reserve Roastery New York City on Friday (Dec. According to the announcement, the offering is available on the retailer’s eCommerce site and at its 1,400 retail locations.

Retail 161

Retail New York San Francisco Chicago 161

PYMNTS

DECEMBER 26, 2019

This year, apps aimed to make it easier and more convenient for consumers to order their favorite foods and sundries, with restaurants and other retailers tapping into delivery. To help bring these options to more consumers, retailers and technology companies decided to join forces.

Retail 134

Retail New York City Los Angeles New York 134

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. And what they want and expect are what’s going to drive so much of retail and payments in the coming years and decades. Shift Intensity.

Retail 137

Retail Millennials New York City social media 137

PYMNTS

APRIL 13, 2018

Traditional brick-and-mortar retailers are flocking to digital channels to avoid going out of business. Retail apocalypse skeptics have been saying it for some time: Brick-and-mortar retail isn’t dying; it’s just changing. And the problem with traditional retail was never that it lived in physical stores instead of digital ones.

Retail 116

Retail New York City Branding New York 116

PYMNTS

SEPTEMBER 18, 2019

Among the defining endeavors of our time — at least for the worlds of payment and commerce — has been to bring brick-and-mortar retail stores into the new century. It’s an ongoing effort that has probably seen more failures than success stories, but that’s certainly not keeping people from betting on new innovations.

How To 176

How To Retail New York City Mobile 176

Bank Innovation

SEPTEMBER 3, 2019

Grasshopper Bank, a New York City-based digital bank geared toward startups, is focusing on pain points for founders, who usually have a heightened awareness of user experiences.

New York City 150

New York City Resources User Experience New York 150

PYMNTS

NOVEMBER 2, 2018

Digitally native brands often test the retail waters with pop-up shops, and, after some offline success, they may expand their concepts with permanent locations. Since then, the company has tried its hand at pop-up locations in areas like Aspen, Sag Harbor, New York, Dallas and London.

New York 116

New York Los Angeles Retail New York City 116

PYMNTS

SEPTEMBER 5, 2018

That opportunity arose for customers last year, when the retailer opened the doors to a new eatery in its Fifth Avenue store called the Blue Box Café. The concept resonated well with customers: “People who arrived even an hour before the 10 a.m. We can work with them on incredible custom designs. Tiffany & Co.

Retail 102

Retail New York City New York Maine 102

PYMNTS

APRIL 26, 2019

Direct-to-consumer wedding brands are opening stores in real life — and personalizing the customer experience within them through digital technology. Floravere Co-founder Denise Jin said in an announcement , “With our New York Flagship, we’ve created a retail experience that reflects how our bride actually shops: from IG to IRL.

Branding 123

Branding Retail New York New York City 123

PYMNTS

NOVEMBER 8, 2019

If so, one can probably remember the fantastical predictions that, before too long, brick-and-mortar retail would go the way of the horse-and-buggy. Physical retail may be going through some tough times. It should almost feel like you are walking in a live Instagram account,” she said when describing the ideal SHOWFIELDS experience.

Retail 103

Retail New York City Branding New York 103

PYMNTS

AUGUST 10, 2020

And several of them are affecting the retail industry. And judging from the continuing proliferation of videos on social media, the ability for retailers to enforce even the minimum safety standards of mask-wearing is risky business for employees. That line of thinking also leads to the counter-currents of retailing.

New York City 148

New York City Los Angeles Retail San Francisco 148

PYMNTS

NOVEMBER 20, 2019

Providing a top consumer experience is becoming more important and is a rising trend in retail, and that will almost certainly increase in the 2020s. The new 19,700-square-foot space will feature a studio equipped for yoga and high-intensity interval training classes. Physical Retail Efforts.

Retail 109

Retail New York City Minneapolis Branding 109

PYMNTS

AUGUST 24, 2018

In response, unattended retail operators are finding new ways to embrace alternative payment methods, ranging from mobile wallets to cryptocurrencies. Around The Unattended Retail Space. For many retailers, vending machines have become a critical part of the customer experience. About The Tracker.

Metro 122

Metro New York City Columbus Payments 122

PYMNTS

MAY 13, 2016

With traditional brick-and-mortar retail facing big problems , some chains are addressing them with small solutions. Is this a viable answer to the beating that Sears’ bottom line (and that of many other one-time stalwarts of brick-and-mortar retail) have been taking in recent years? Specifically, with small(er) stores.

Retail 100

Retail San Diego Los Angeles Colorado 100

PYMNTS

DECEMBER 7, 2019

In fact, it seems the tradition in 2019 serves the same purpose in did in the 1840s when it first started — a purpose that it is perhaps more critical than ever: Getting customers out of the house and into the stores. . Santa: The Original Experiential Retail Strategy. And while much has changed in retail, Santa’s popularity has not.

Retail 136

Retail New Jersey New York City Course 136

PYMNTS

MAY 16, 2019

Which is what drove DTC food brand Hungryroot to open its first pop-up store this spring in New York City, according to Mollie Chen, vice president of brand and customer experience. We’re hoping the store will put us in touch with more customers and real-time feedback,” she said in an interview.

Innovation 158

Innovation New York City Branding New York 158

PYMNTS

AUGUST 2, 2018

Retail is undergoing a reinvention with the rise of eCommerce, and merchants are trying new approaches to their brick-and-mortar stores. Nordstrom , for example, has rolled out a new store concept , Nordstrom Local, that premiered in West Hollywood. By 2022, online retail sales are projected to go beyond $712 billion.

Retail 102

Retail Marketing Los Angeles Online 102

PYMNTS

SEPTEMBER 6, 2019

Brick-and-mortar retailers are taking small-format, inventory-free locations to big cities: Nordstrom , for instance, is bringing its Nordstrom Local concept to the Big Apple. One store opened in New York City’s Upper East Side, while another is set to come to the West Village later in September.

Los Angeles 101

Los Angeles Retail New York City New York 101

PYMNTS

JANUARY 7, 2019

In the world of retail innovations, merchants are looking to reach shoppers by interacting with them through multiple touchpoints. They are turning to cross-channel strategies to improve the customer experience, and even working with other companies to help execute these visions.

New York City 140

New York City Online Retail Branding 140

PYMNTS

JULY 11, 2018

CNBC said The Steinberg Group , which operates under the name dOMAIN, and a production management company in New York City agreed to submit altered invoices and bills to hide the scam. He also worked with two QVC vendors to aid in ripping off the company. The fraud happened from 2008 until he was fired in 2013, noted the report.

Company 102

Company New York City Fraud Retail 102

PYMNTS

SEPTEMBER 9, 2019

With this week’s Nordstrom Local debut in New York City and Starbucks’ plans for pick-up only cafes , it’s a new age for inventory-free retail. These new retail hubs are more experiential than traditional brick-and-mortar stores. A study of shopping experiences at 10 major U.S.

Los Angeles 116

Los Angeles Retail New York City Customer Experience 116

PYMNTS

FEBRUARY 18, 2019

To serve travelers from China who want to shop in-store and online, retailers thousands of miles away from Asia are accepting Alipay in brick-and-mortar stores and on the web. Wang noted that the retailer is also “constantly evolving to provide more Chinese consumers a seamless and familiar way to pay.”.

Online 140

Online Las Vegas America United States 140

PYMNTS

JULY 2, 2018

We think those brands – those with an authentic history and story to tell – are going to be the winners in this changing retail environment.”. And that customer base, Conn noted, is probably more diverse than most people would assume. The future of retail, Conn believes, will come down to the customer experience over and over again.

Branding 101

Branding Retail New York Groups 101

PYMNTS

DECEMBER 13, 2019

“It’s clear the main reason Amazon wanted to be here was the availability of a skilled tech workforce plus the synergy with related industries,” said James Parrott, an economist at the New School. And New York City still retains that attraction.”. Alphabet also signed a lease earlier this year for 1.3

New York City 131

New York City New York Retail US 131

PYMNTS

OCTOBER 3, 2019

“With Aloha Essentials, NCR gives restaurants robust yet easy-to-use tools in a single, simplified package to run your operations, so you can focus on great food and customer experiences.”. The flexible, end-to-end solution also offers add-on tools that restaurant owners can use as their businesses expand and their needs change. “We

New York City 134

New York City Maine Tools New York 134

PYMNTS

OCTOBER 25, 2017

The October edition of the PYMNTS Unattended Retail Tracker™ highlights how the latest developments in unattended retail technology are disrupting the ways in which consumers use public transportation, shop for vehicles, pay for fast food and more. All the customer has to do to place their order is smile at the camera.

Los Angeles 119

Los Angeles Florida New York City Retail 119

PYMNTS

AUGUST 10, 2020

Kaufman said he believes that a more customized approach to content monetization can help viewers have a better user experience by providing payments options that meet consumers when, where and how they want so as to ultimately help convert them into full-fledged buyers. A Data-Driven Approach To Enhancing The Payments Experience.

User Experience 242

User Experience Payments New York City Tools 242

PYMNTS

FEBRUARY 8, 2019

Startups in the eCommerce space have long enabled their customers to experience their products in real life (“IRL”) through temporary retail shops, and now, digitally-focused brands belonging to major retailers are taking a similar approach. 7) in New York City. In Other Brick-And-Mortar News.

Charlotte 135

Charlotte Los Angeles Kansas City Branding 135

PYMNTS

NOVEMBER 8, 2017

After running a three-store pilot approximately one year ago, home improvement and appliance chain Lowe’s has announced news it will partner with software-powered electronics retailer b8ta to launch its “Smart Home powered by b8ta” connected-home shopping experience.

Los Angeles 109

Los Angeles San Francisco Raleigh New York City 109

PYMNTS

APRIL 5, 2019

It offers amenities such as showers, nap pods and soundproof phone booths, along with functional retail with essential items available. In addition to the current Hudson Yards location, additional New York City locations are planned to roll out this year). Hudson Yards .

Mobile 100

Mobile New York City New York Branding 100

PYMNTS

AUGUST 8, 2020

Kaufman believes that a more customized approach to content monetization can help viewers have a better user experience by providing payments options that meet consumers when, where and how they want so as to ultimately help convert them into full-fledged buyers. A data-driven approach to enhancing the payments experience.

User Experience 187

User Experience Payments New York City Tools 187

CB Insights

JANUARY 6, 2019

The impending “death of retail” has been projected for decades. But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

SEPTEMBER 14, 2018

And — according to Jet — the new app will also be better customized regionally for shoppers, making use of local imagery and messages on the homepage and throughout the site. That will start solely in New York City, but is intended to roll out more widely. Boston, Philadelphia and Washington D.C. percent increase.

Metro 122

Metro New York City Nashville Oklahoma 122

PYMNTS

NOVEMBER 13, 2017

At peak hours, a b8ta expert will be on-site to answer questions, but customers are also free to explore the products on their own. We’re not a tech store,” said Ruth Crowley, Lowe’s VP of Customer Experience Design. We want to help them love where they live.”. Smart Home Powered by b8ta” is available in select major U.S.

Los Angeles 112

Los Angeles San Francisco Raleigh New York City 112

PYMNTS

JULY 30, 2018

The pop-up store , in an era where retail is resetting rapidly all around, has become a popular option for all types of businesses, including eTailers looking to put feelers out into physical commerce without a big commitment, or even physical retailers trying to test-drive an expansion into a new market.

social media 103

social media New York City New York Retail 103

PYMNTS

MAY 10, 2019

In addition to helping its customers get the right fit, Nike plans to use the data from the Nike Fit scans to create shoes that fit better, as well as stock a better mix of sizes at its stores. The company has also been embracing technology to improve the customer experience.

New York City 105

New York City Mobile New York Customer Experience 105

PYMNTS

FEBRUARY 25, 2016

s Top 5,000 list in 2015 overall and took the number two ranking for top retail brands. As a purely digital player up until now, it has had a distinct advantage, being able to remain agile and execute rapid rounds of A/B user testing to uncover what its customers are really interested in when it comes to offering new products. .”

Branding 100

Branding New York City Retail Online 100