PYMNTS

JULY 13, 2020

We’re not in retail healthcare,” Walmart senior director of strategy and customer experience for health and wellness Matt Parry told MedCityNews. And the retailer ponied up a reported $200 million for pieces of Seattle-based startup CareZone ’s technology, which personalizes prescription drug management for individuals.

Retail 219

Retail Innovation Online Seattle 219

PYMNTS

JULY 30, 2019

Our fully compliant solution allows businesses to feature a state-of-the-art retail customer experience for both in-store and delivery, while also providing in-depth business analytics and increased revenues for businesses.”. billion by 2020 — the industry is largely cash-based.

Mobile 130

Mobile Nevada Oklahoma Arizona 130

PYMNTS

MARCH 12, 2019

Sondhi said that, when looking at omnichannel in practice today, it consists of consumers researching an item online, then going into a store and talking to salespeople, or just using their smartphones in the store to research the item there. Omnichannel is still clunky,” Sondhi told PYMNTS. Use Cases In Different Places.

Los Angeles 183

Los Angeles Online Data Retail 183

CB Insights

FEBRUARY 13, 2020

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98

Online Company Retail Payments 98

PYMNTS

DECEMBER 19, 2016

According to consumer experience analytics company ForeSee’s recently released ForeSee Experience Index (FXI), an annual survey of over 40,000 holiday shoppers measuring online, mobile and in-store experiences with the top 100 brands in the U.S., Amazon is, somewhat unsurprisingly, out on top of the pile.

Survey 100

Survey Seattle Customer Experience Retail 100

PYMNTS

FEBRUARY 27, 2020

The announcement came before Amazon’s grand opening of its first cashierless grocery store in Seattle. From traditional point-of-sale systems and in-store digital kiosks to mobile orders and eCommerce websites, convenience stores are taking a major step into the world of omnichannel sales,” according to Retail Customer Experience. “By

Retail 136

Retail Seattle Mobile Samsung 136

PYMNTS

MARCH 22, 2019

Online brands are stepping into the world of brick-and-mortar, opening their own physical locations to help consumers experience their concepts in real life with the help of digital technology. Custom eCommerce framing startup Framebridge is opening its own in Washington, D.C., Rowe Price Associates, Inc. Starbucks Coffee.

DC 109

DC Retail Maryland Fort Worth 109

PYMNTS

APRIL 22, 2016

While, across the board, physical retailers that have been forced to cut staff (and/or close locations) will attest that their hand was forced largely as a result of the substantial chunk of revenue that online commerce has been taking (and continues to take) from their bottom lines.

Retail 100

Retail Online Seattle Customer Experience 100

CB Insights

JANUARY 24, 2018

The Seattle-based giant also opened its cashier-less Amazon Go store to the public in January 2018, after reported delays. Alibaba, meanwhile, has publicly announced a strategy to combine online and offline commerce, dubbed “new retail.” Notably, Amazon paid $13.7B to acquire upscale grocery chain Whole Foods last summer.

Retail 65

Retail Online US Technology 65

PYMNTS

APRIL 9, 2018

Offered on a software-as-a-service (SaaS) platform, GrocerKey’s solution encompasses online and mobile shopping, store-based picking, and delivery-management capabilities. To help make the customer experience more enjoyable, GrocerKey enables retailers to offer such services as mobile self-checkout. Mobile Self-Checkout.

Retail 147

Retail Regional Mobile Seattle 147

PYMNTS

AUGUST 7, 2020

That Amazon is holding its 48-hour sale despite the pandemic underscores the intense competition in the country’s online retail sector,” says Bloomberg. The Seattle-based retailer is fighting giant rival Walmart Inc.-owned Sellers have to get back on their feet.”.

Video 181

Video Retail Seattle United States 181

Jeff For Banks

APRIL 19, 2015

Each year I make pilgrimages to Seattle, Salt Lake City, and Helena to meet future leaders of our industry. Oddly, if you look at top IT projects for financial institutions, Online, Mobile, and Product Development reigned supreme (see chart). Create a separate profit center for your online/mobile banking center.

Industry 60

Industry Montana Utah Washington 60

PYMNTS

MAY 22, 2017

But that “nameless Seattle-based coffee shop” he goes to every morning makes it easy to make and pay for his order online and then pick up said order as he is driving by — all seamless, all friction free. Giving Customers What They Want. And, bonus, he even tacks on an order of banana bread if he feels so moved.

Online 111

Online Mobile Security Retail 111

PYMNTS

JULY 19, 2019

They will also get a host of social media and email marketing tools, access to a Seattle-based coworking space and participation with other brands in special projects such as co-branded pop-up retail stores, AMZ Advisers said in a May article. Stores have some advantages, and we’re trying to make the most of those.

Branding 122

Branding Retail Customer Experience social media 122

CB Insights

AUGUST 10, 2017

Carmeli is CEO & Founder of Deliv, a same-day delivery solution that bridges the “last mile gap” between retailers and their customers. The Seattle-based company’s average ship time has decreased 1.5 When it comes to delivery, there’s a $470B elephant in the room: Amazon.

Retail 46

Retail National Seattle Examples 46

CB Insights

JUNE 17, 2020

In the wake of the outbreak, everything from doctors appointments to schooling to workouts went online. Education: Technology and online content make the classroom optional. Online courses & content. Retail: Shopping goes even more online as grocery joins the e-commerce revolution. Online grocery. 3D printing.

Industry 101

Industry Technology Online Video 101

CB Insights

JUNE 5, 2019

Seattle-based Axon AI (fka Taser International), which is focused on developing technology for law enforcement, is reportedly looking to add facial recognition tech to its software products. Beauty brands are letting customers try on makeup virtually. Financial institutions are also using facial recognition to streamline payments.

Technology 78

Technology US Company Security 78

CB Insights

APRIL 10, 2019

Facial recognition, for example, could capture what a shopper is looking at, and enable retailers to later serve up related promotions to the shopper via email or online ads. Banks are beginning to use facial recognition as secure login tools for customers using their online banking sites and apps. Food & Beverage.

Industry 78

Industry Examples Security Technology 78

PYMNTS

APRIL 15, 2020

Article is an online furniture pure-play. In order to grow its delivery track record and customer satisfaction scores, the company introduced an in-house delivery program, the Article Delivery Team (ADT), to serve customers in Los Angeles, New York, Seattle, Vancouver and, most recently, Toronto.

Marketing 141

Marketing Los Angeles Branding Customer Experience 141

CB Insights

JULY 19, 2017

From their humble, skunkworks-style origins in Palo Alto to their current offices in Sunnyvale, Cupertino, Seattle, and Boston, they’ve scaled up to attack new projects but keep the same focus on experimentation and innovation that helped them build the first Kindle. Telecommunications. The Home Depot. Founded: 2015. Founded: 2005.

Innovation 74

Innovation San Francisco Technology Georgia 74

PYMNTS

AUGUST 23, 2019

Sure, activities like shopping online, getting food delivered, catching a cab or finding a gig are some of the most front-and-center examples. In addition to improving the overall customer experience, this has also resulted in a 10.5 No industry is immune to digital transformation. percent increase in revenue since the rollout.

Los Angeles 198

Los Angeles Mobile Jacksonville Tampa 198

PYMNTS

OCTOBER 3, 2016

No online database will replace the daily newspaper, no CD-ROM can take the place of a competent teacher and no computer network will change the way government works.”. Up until then, Stoll had made a reputation for himself in the online world for having snuffed out Markus Hess , the guy who’d successfully hacked into a bunch of U.S.,

Retail 197

Retail Baltimore Tools Online 197

CB Insights

APRIL 3, 2018

Consumer channels: online vs in-store. Bridging online and offline retail. E-commerce giants Amazon and Alibaba are may use big data and AI to implement end-to-end solutions that focus on the overall retail experience (both online and offline). Consumer channels: selling online vs in-store. online solutions.

Retail 78

Retail Online Branding Strategy 78