Abrigo

DECEMBER 15, 2014

The Raleigh, North Carolina-based CU serves nearly two million members including state employees, public school employees and county employees, as well as their immediate families. Ultimately, a strong belief in a positive customer experience pays off in spades.

Customer Experience 191

Customer Experience North Carolina Raleigh Survey 191

PYMNTS

NOVEMBER 8, 2017

Consumers aspire to live a connected life and crave solutions that make this possible,” said Ruth Crowley, vice president of customer experience design at Lowe’s. So, we developed Smart Home powered by b8ta to emulate a ‘lab-like’ atmosphere that empowers customers to make informed decisions.”.

Los Angeles 109

Los Angeles San Francisco Raleigh New York City 109

BankInovation

NOVEMBER 22, 2022

Raleigh, N.C.-based based First Citizens Bank is leveraging the services of a fintech to offer search personalization and improve the customer experience. The $108 billion bank has a search bar in the middle of its homepage for easy navigation.

Raleigh 52

Raleigh Customer Experience Fintech 52

PYMNTS

NOVEMBER 13, 2017

At peak hours, a b8ta expert will be on-site to answer questions, but customers are also free to explore the products on their own. We’re not a tech store,” said Ruth Crowley, Lowe’s VP of Customer Experience Design. Smart Home Powered by b8ta” is available in select major U.S.

Los Angeles 112

Los Angeles San Francisco Raleigh New York City 112

PYMNTS

AUGUST 27, 2018

cities: Tempe (Arizona), Houston, Austin, San Antonio, Dallas, Nashville (Tennessee), Raleigh (North Carolina), Charlotte (North Carolina), Jacksonville (Florida), Tampa (Florida), Orlando (Florida) and Washington, D.C. The customer experience with Carvana is a bit mixed. So far, there are Carvana vending machines in 12 U.S.

North Carolina 100

North Carolina San Antonio Florida Raleigh 100

PYMNTS

MARCH 11, 2020

Once in the bay, the customer has seven days to drive the car around town before ultimately deciding if the vehicle is right for them. Miami is Carvana’s 24th car vending machine location to date — joining Nashville, San Antonio, Houston, Austin, Dallas, Raleigh, Jacksonville, Tampa, Charlotte, Washington, D.C., Ontario (L.A.),

Company 130

Company Miami San Antonio Oklahoma City 130

PYMNTS

SEPTEMBER 14, 2018

And while Amazon was spreading its Uberized grocery experience – or at least planning to spread it this week – Amazon Prime Now grocery was on the march again, adding another 10 major metros to the line-up this week. Prime Delivery has also officially expanded to more neighborhoods in New York City, Los Angeles and the Dallas/Ft.

Metro 122

Metro New York City Nashville Oklahoma 122