Remove Customer Experience Remove Regional Remove Seattle
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How Smaller Grocers Can Tap Into Digital Offerings

PYMNTS

With Amazon , Kroger and other large retailers in the grocery business introducing digital technology, such as mobile self-checkout, how do smaller regional grocers compete? GrocerKey primarily works with mid- to large-sized independent and regional chains. Still, Neren is focused on large independent and regional grocers.

Retail 147
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Embracing disruption at Bank Innovation Ignite with IBM

Insights on Business

In the financial services industry today, industry leaders are focused on leading their organizations into the future: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace. Optimizing risk, compliance and security.

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Inspired By Amazon, Will Same-Day Delivery Become The New Norm?

PYMNTS

Rappi is no stranger to on-demand delivery in the region: According to a Bloomberg report, the company counts 20,000 couriers among its ranks, and brings hot meals and groceries to customers “from Mexico to Argentina.”. For now, the recent offering suggests that same-day delivery is gaining ground thousands of miles from Seattle.

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The Great Grocery Race Shifts Into High Gear

PYMNTS

And — according to Jet — the new app will also be better customized regionally for shoppers, making use of local imagery and messages on the homepage and throughout the site. Jet will also factor in locality when deciding which products are featured in its assortment for that region. Worth area this week.

Metro 122
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Stripe Teardown: How The $35B Payments Company Plans To Supercharge Online Retail

CB Insights

Despite competing efforts from PayPal and others, the customer experience for businesses wanting to accept payments online can still involve difficult onboarding, complex integrations, and challenges around supporting multiple payment options. This is particularly useful for businesses operating in regions outside of the US.

Online 98
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Game-Changing Tech Or Dystopian Nightmare? How 16 Industries Could Be Transformed By Facial Recognition

CB Insights

The university was granted a patent around “hallucinating facial features” — a method to help law enforcement agencies identify masked suspects by reconstructing a full face when only the periocular region of the face is captured. Tracking these changes could better position hospital staff to more effectively monitor and treat patients.

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24 Industries & Technologies That Will Shape The Post-Virus World

CB Insights

Customer service: Customer experience goes virtual with conversational AI. ” Customer Service: Customer experience goes virtual with conversational AI. Store closures and physical distancing measures have made customer service challenging. Industrial automation & robotics. Online grocery.

Industry 101