William Mills

JULY 21, 2016

In order to maximize the amount of traffic coming to your website, there are other SEO tactics that you must implement: create targeted content in blogs and white papers, promote content via social media and use public relations to create inbound links. Create targeted content in blogs and white papers.

social media 40

social media Google Customer Experience Video 40

William Mills

JULY 18, 2016

Five of the most important strategies for optimizing your website for SEO: identify the keywords most important to your company, optimize your website technically, create targeted content in blogs and white papers, promote content via social media and use public relations and inbound links.

social media 40

social media Google Mobile Software 40

William Mills

NOVEMBER 1, 2016

Personally, I found two other findings more exciting because of how they validated what I have observed among my peers and clients: CMOs having added responsibilities that may include tasks falling within customer experience or sales, for example; and. Social media. Social monitoring and measurement.

Technology 40

Technology US Marketing Customer Experience 40

FICO

DECEMBER 5, 2022

But these can introduce friction into customer experiences in different ways, like forcing users to navigate out of an app to copy and paste a passcode sent by text message. To solve the problem, FIs must design and support experiences with the least number of “touches” that still offer strong protection against fraud.

Survey 52

Survey Fraud Digital Banking social media 52

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Leveraging assets from mobile banking and moving into the customer journey. i.e. showing the mobile banking when they are calling customer service.

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 11, 2016

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. Download: 10 Reasons Why Fintech Startups Fail White Paper.

Video 40

Video Lending social media Analytics 40

FICO

MAY 19, 2021

Student credential fraud often starts with criminal gangs advertising in student unions and social media and, in some cases, by infiltrating WhatsApp groups with friendly offers of quick cash. Whether your company is a bank, telco or a debt collection agency, it’s a challenge to balance crime prevention with customer experience.

Fraud 52

Fraud Groups Analytics Compliance 52