Perficient

FEBRUARY 2, 2021

In the digital world, we’re not building houses, we’re developing technology-based experiences. The dynamic nature of digital technology gives us the power to adapt. And with constantly changing customer expectations, we NEED to adapt.

Report 496

Report Case Study Leadership Study 496

Perficient

JANUARY 26, 2022

TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth. “As We’d love for you to join us.

Customer Experience 221

Customer Experience Strategy Digital Strategies Analytics 221

South State Correspondent

JANUARY 23, 2023

ChatGPT is a powerful language model that can understand a variety of languages, including emojis, that can assist banks with increasing the productivity of bankers, improving their customer experience, automating repetitive tasks, and providing personalized financial advice to customers.

Tools 370

Tools Examples Data Analysis 370

Let's Talk Payments

APRIL 21, 2017

Meeting regulatory requirements while offering a seamless customer experience In today’s mobile-first world, enabling customers to seamlessly and securely transact is key for any organization looking to win and retain.

Meeting 110

Meeting UX Mobile Compliance 110

Perficient

SEPTEMBER 29, 2022

This blog marks Part 1 of our Embedded Finance Blog Series and will introduce the overarching concept of embedded finance, setting us up to discuss embedded payments, embedded lending, and embedded insurance (all of which fall under the embedded finance umbrella) in future blogs. Interested in learning more?

Customer Experience 294

Customer Experience Software Cards Data 294

Perficient

SEPTEMBER 25, 2020

2020 has offered us some big surprises that I don’t think any of us could have predicted. COVID-19 has taught us a lot, and one specific lesson is the need to react quickly to business events. B2B is not B2C, but B2B organizations still need the tools and technology to serve up customer experiences that B2B users require.

Customer Experience 262

Customer Experience US Tools Conference 262

Perficient

FEBRUARY 25, 2021

To avoid a fall, first take stock of your firm’s customer experience and digital maturity. We often ask clients to take our CX IQ assessment , Perficient’s customer experience diagnostic. CX IQ also tells us how company leaders perceive those capabilities and the degree to which they share these perceptions.

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

FEBRUARY 20, 2020

Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success. On the front end, he noted, Angular enables the ability to run several UX experiments and roll out different features to different segments. “It Instead of using Excel sheets from the U.S.

UX 210

UX Retail Technology Mobile 210

Perficient

APRIL 20, 2023

Explore our expertise in financial services , and contact us today. We partner with leading technology vendors, such as Salesforce and Adobe , to match our clients with the right platforms for their unique needs. Interested in learning more?

Marketing 294

Marketing Marketing Strategies social media Strategy 294

Perficient

NOVEMBER 20, 2020

You may be thinking, “My team already has the tools and skill needed to create customized visual content.” Synthetic content creation is a natural byproduct of the creative methods and the technology available to us today. And you might be right.

Video 322

Video Tools Digital Strategies Marketing 322

Perficient

MAY 21, 2021

Go inside Life at Perficient and connect with us on LinkedIn , YouTube , Twitter , and Instagram. Learn more about what it’s like to work at Perficient at our Careers page. See open jobs or join our talent community for career tips, job openings, company updates, and more!

Milwaukee 348

Milwaukee Software Course Detroit 348

Perficient

AUGUST 30, 2022

In this blog, I define Agile, explain the key components of an Agile approach, and provide an example of a financial services firm leveraging an Agile methodology to create new products that contribute to elevated customer experiences. Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.)

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

JANUARY 26, 2017

Catching the customer’s eye in the hopes of drawing them onto a retail site where they will hopefully be inspired to buy something (or at least look at an ad that will later impel them to buy something) has been a hallmark of digital marketing since the first moment there was a digital space in which to market. And I wanted to know why.”.

User Experience 100

User Experience UX Data Marketing 100

PYMNTS

FEBRUARY 13, 2018

Some have dubbed us the Zara of lingerie, offering radical prices of $39.95 Which is significantly less to spend per item, he noted, but also provides a lot more range, as Adore Me can put anyone in a bra — from a 30A to a 46I — and just about anything and everything in between to capture the customers that “Victoria’s Secret leaves behind.”.

UX 101

UX Branding Innovation User Experience 101

FICO

JANUARY 11, 2022

Unintentional or unnecessary friction in the customers’ experience is always bad – however, friction itself is not inherently evil. In fact, thoughtfully designed points of friction can be extremely valuable for managing risk and making customers feel safe. An incorrect customer address poses ?little

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

Let's Talk Payments

NOVEMBER 16, 2016

As the father of Apple said, “You‘ve got to start with the customer experience and work back toward the technology – not the other way around.” The wisdom has been.

UX 40

UX Customer Experience Apple Technology 40

Jack Henry

AUGUST 26, 2015

As financial services become more reliant on the technology we leverage to better serve our clients , it would benefit us to view our own product processes through a modern lens. Read my recent blog post to learn more about UX/UI best practices. Author: Derik Sutton, DSutton@ProfitStars.com.

User Experience 60

User Experience UX Software US 60

Celent Banking

MAY 5, 2017

Systems had to be rebuilt, and customers had issues with using debit cards, not being US citizens , and just recently, losing their accounts (Simple said it wasn’t able to transfer everyone before its relationship with The Bancorp Bank ended). Some accounts were locked for more than 24 hours.

UX 125

UX Technology Groups US 125

Perficient

SEPTEMBER 29, 2020

Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. I think you’ve helped us and our clients really jump some great hurdles. Yes, it’s great to be here.

Marketing 294

Marketing Branding Data Industry 294

BankNXT

JANUARY 5, 2017

Can banks convince us that the data they accumulate can be used to help us make better financial decisions? Story by Duena Blomstrom. 2017 – the year data made bank? on BankNXT.

Data 63

Data US Big Data Customer Experience 63

FICO

MARCH 1, 2022

Financial institutions should view this digital transformation surge as an opportunity to embrace intelligent technology that helps enable exceptional customer experiences and valuable outcomes. Financial institutions have access to a lot of data – from customers themselves, third-party organizations, meta data, and many other sources.

Digital Banking 52

Digital Banking Data Customer Experience eBook 52

BankNXT

JANUARY 27, 2017

We just need to get better at imagining and connecting into our future self, says Jessica Ellerm, to help us make better financial decisions. Why your bank account needs to meet your 60-year-old self today on BankNXT.

Meeting 40

Meeting US Customer Experience UX 40

CB Insights

OCTOBER 10, 2017

In each instance, we tore apart the UX and UI of each tool, looked at their growth and revenue numbers, pored through interviews with founders and early employees, researched their public reception, talked to employees, and did our own math. For those used to Snapchat and Instagram, it’s a familiar mechanism.

Tools 78

Tools Millennials US Mobile 78

FICO

FEBRUARY 12, 2023

Digital Banking: Humanizing the Customer Experience Darryl Knopp outlined the importance of delivering a banking experience that connects with the customer. When we look at customer experience, many of the leaders are startups and digital banks who rely making this a differentiator as part of their business model.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

Fintech Labs Insights

DECEMBER 6, 2016

Bluescape helps financial services companies create better products and more engaging and cohesive customer experiences faster. Unlike other collaboration offerings, Bluescape is hardware and software tools agnostic — users access Bluescape from any device, working with the tools they already enjoy using.

New York 12

New York Tools CA UX 12

Perficient

FEBRUARY 15, 2022

It’s all about offering clients choices about the sort of experiences and services they want. If you are interested in how we can help you humanize the digital experience post-pandemic, contact us.

Management 340

Management Rhode Island Delaware New Jersey 340

Gonzobanker

DECEMBER 19, 2022

Goes to CUNA Mutual for driving its CuneXus platform into the market and all the financial institutions using these straightforward tools to increase lending activity via simple data-driven engagement. The Smarter Bank Customer Experience Award. Goes to Brent Beardall, president and chief executive officer, WaFd Bank.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 20, 2019

Its Baldrige-winning tenacity on customer experience is legendary and consistent. Even with worries around an allegedly discriminatory algorithm, Silicon Valley UX met big bank Wall Street money in slick onboarding that has our attention. That’s us.” The bank’s strategy is laser-focused. It was the original data junkie.

Idaho 148

Idaho Conference Data Marketing 148