Bank Innovation

APRIL 5, 2019

The 47-year-old chief executive officer of Banco BTG Pactual SA, a fixed-income trading veteran, said he spent the past four years digging into subjects such as cloud computing, performance marketing and data-analytics metrics. His schooling was to help with the bank’s push into […].

Digital Strategies 186

Digital Strategies Strategy Analytics Data 186

Perficient

JANUARY 26, 2022

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘journey science.’

Customer Experience 484

Customer Experience Strategy Digital Strategies Analytics 484

PYMNTS

FEBRUARY 7, 2020

That effort starts with the data, he said. That is not a new mission for 2020, of course, as data collection and interpretation are long-standing parts of the business, but those efforts aren’t static. Data is an input point, and an incredibly important one. There needs to be caution there, Weinstock said.

Digital Strategies 168

Digital Strategies Strategy Data Customer Experience 168

Perficient

AUGUST 4, 2023

Core Business Scenarios The report identifies the core business scenarios that are “most frequently sought after by buyers and addressed by digital transformation services solutions.” We put customers at the center of our digital strategy formulation process.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

Cisco

JANUARY 10, 2023

Define – Business Model Innovation / Industry Transformation, Machine 2 Machine; Augmented Decisions / Self Learning Analytics; Inventory Digital Assets; New Growth and Constant Innovation. Data breaches, ransomware and other modern cybersecurity threats have dramatically changed the challenges financial institutions and IT teams must solve.

Digital Strategies 173

Digital Strategies Strategy America Innovation 173

Perficient

NOVEMBER 23, 2020

The power of data and artificial intelligence can help us do that.” It is becoming the key driver behind ongoing digital strategies, and the industry pundits echo that. You will need to be able to orchestrate the integration of vast amounts of internal, external, and activity-based data.

Customer Experience 309

Customer Experience Digital Strategies Data Tools 309

South State Correspondent

AUGUST 30, 2023

One challenge in banking is that many banks know data is the bank’s future but lack a data framework. As a result, their progress in leveraging data and machine learning is slow. Using Data in Banking While making decisions based on experience and intuition is easier and faster, it is often inaccurate.

Data 195

Data Analytics Strategy Examples 195

Perficient

SEPTEMBER 10, 2020

While going agile, becoming an API driven organization, and delivering data products have become the new normal for organizations changing their mindset and culture, they still struggle to understand “data-driven” decision making through advanced analytics techniques such as machine learning and centralized data platforms.

Analytics 322

Analytics Data Tools Examples 322

Bank Innovation

FEBRUARY 28, 2020

TD Bank’s digital strategy is showing results. The bank said it’s investing heavily in digital channels, making it the largest digital bank in Canada. TD noted that, according to App Annie data, the bank is ranked No. 1 in consumer adoption, engagement and satisfaction among top retail banks in Canada.

Digital Strategies 195

Digital Strategies Strategy Digital Banking Retail 195

Perficient

OCTOBER 26, 2020

Realtime Data Automation. At the same time, these improvements help businesses respond to customer needs faster than before with real, realtime data availability and automation processes enabled to respond in likewise near realtime. Improved Consumer Experience Possibilities with 5G. Video/Live Streaming.

Video 476

Video United States Apple Innovation 476

Bank Innovation

NOVEMBER 9, 2017

EXCLUSIVE – After its recent partnership with digital product Innovation Company Stuzo, Bank of America’s merchant services business is laying the foundation for an innovation lab. “It

America 225

America Digital Strategies Innovation Strategy 225

Perficient

NOVEMBER 12, 2020

Now more than ever, companies are opting to bring this expertise in-house and relying on owned data and insights. Data + Marketing. Data + Marketing. Relevance is beating creative for customer attention, and relevance is being driven by data. A clever and creative campaign is no longer enough to make a brand stand out.

How To 508

How To Branding Customer Experience Industry 508

Perficient

FEBRUARY 25, 2021

Such tools are critical to support learning at scale so digital teams can develop the personalization and relevance customers expect. Barrier 5: Insufficient Data Integration and Use. Perficient: Digital Strategy Experts. Robust analytics platforms provide ongoing insight.

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

AUGUST 21, 2018

The data also showed.17 “When brands understand what they look like from the outside-in, they can begin developing a digital threat management strategy that allows them to discover everything associated with their organization on the internet, both legitimate and malicious, and monitor it for potentially devastating cyberattacks.

Company 134

Company Data Branding Digital Strategies 134

PYMNTS

AUGUST 10, 2018

The company also launched a new co-branded Visa rewards card with Alliance Data. The firm also lowered delivery charges and entered into an agreement with TaskRabbit, which offers a team to help customers assemble furniture at home.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

Perficient

JUNE 30, 2020

Digital Analytics – Collecting usage and behavior data across all touchpoints can help you optimize each experience as well as each journey. Data – Backend data, front-end data, customer profiles, and product information are all critical elements of data that must be right for our experiences.

Customer Experience 348

Customer Experience System Analytics Management 348

Perficient

JANUARY 26, 2022

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘ journey science.’

Customer Experience 221

Customer Experience Strategy Digital Strategies Analytics 221

Perficient

NOVEMBER 21, 2024

The Consumer Financial Protection Bureau (CFPB) recently issued a final rule § 1033.121(c) supporting open banking and personal financial data rights. Under this ruling, banks, credit unions, credit card issuers, and other financial service providers must enhance consumer access to personal financial data.

Compliance 221

Compliance Data Cards Meeting 221

Perficient

JULY 27, 2020

You may have a great strategy and approach but the actions of your competitors must be taken into account. Our Digital Strategy team has a great approach in this with Now, New, Next. Every single initiative I see incorporates some aspect of data. Data has value. Take a holistic approach. It’s worth a read.

Strategy 332

Strategy Course Digital Strategies Technology 332

Perficient

NOVEMBER 5, 2020

Areas affected and that needed to be addressed immediately include; supply chain, ecommerce, data integrity, sales channel conflicts, and customer experience, among others. When your consumers find a more effective digital way to interact, they are very unlikely to change back to their ‘old ways’ (pre-COVID).

Company 436

Company Customer Experience Groups Data 436

PYMNTS

JUNE 11, 2018

Far-reaching data protection regulations like PSD2 are both a consequence and catalyst of change in how financial service providers store, manage and use data. As banking services and products digitize, that means institutions have more data to handle – much, much more – impacting everything from compliance to customer relations.

Data 100

Data Management Analytics Compliance 100

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. Without a Digital Strategy, your Business may Fail. It’s simple: change is tough for large corporations for a variety of reasons.

Tools 251

Tools Analytics Digital Strategies System 251

PYMNTS

NOVEMBER 16, 2020

But he noted that “while this is a very dramatic short term event, we continue to be focused on the longer term and executing to continue to grow our market share and execute on our digital strategy, which is now more important than ever.". In the U.S., he said, trends have been relatively consistent.

Conference 218

Conference Trends Digital Strategies America 218

PYMNTS

APRIL 26, 2016

In a sign that payments processor First Data may be turning a corner as it trims back expenses and continues investment in new business areas, which weighed on margins, the firm, which went public last year, put up numbers for the March quarter that beat expectations. The headline numbers were these: Adjusted net income came in at $0.24

US 100

US Data America Digital Strategies 100

PYMNTS

JANUARY 21, 2021

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks. Data Analytics.

Analytics 240

Analytics Fraud Trends Mobile 240

PYMNTS

SEPTEMBER 21, 2020

Tink enables FinTechs to access customers’ financial data. Access a broad range of high-quality financial data from banks across Europe through a single API (application programming interface).”. The release added that the deal “strengthens Tink’s connectivity coverage and solidifies its market-leading position in the U.K.”

Digital Strategies 180

Digital Strategies America Fintech National 180

PYMNTS

JULY 28, 2020

In a recent conversation with PYMNTS, Aycock emphasized the need for finance chiefs to broaden their view of what it means to truly digitize B2B payments. That means keeping a focus on digital data, as well as on the supplier who is receiving payments, for the greatest chance of success. Expanding The Scope. ” she said.

Payments 176

Payments Cards Digital Strategies Strategy 176

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim. We think that [is] definitely going to be at play here.

Fraud 316

Fraud Michigan Security Cards 316

Perficient

FEBRUARY 28, 2024

A robust digital strategy and API development plan are imperative for success : Partnerships and experiences serve as extensions of carrier brands, necessitating careful cultivation. The digital experience demands real-time, frictionless interaction facilitated by robust cloud infrastructure and API programs.

Innovation 251

Innovation Regional Strategy Trends 251

Perficient

JULY 20, 2020

UX persona: “Tanya, 41, graphic designer, enjoys swimming, is motivated to stay healthy to keep up with her two young children but can’t find the time to schedule her mammogram…” Sure, Tanya is fictitious, and she’s based on demographic data. Start with data. Personas require both quantitative and qualitative data.

UX 332

UX Meeting Data Groups 332

Gonzobanker

OCTOBER 13, 2020

With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. Appoint Digital Ambassadors. Promote Your Success.

Strategy 158

Strategy Digital Banking Digital Strategies Mobile 158

FICO

JUNE 21, 2017

At no stage did I get the impression that there was a central location for my data, as I had to repeat my address and account details several times and rerun security checks across automated and human channels. Getting your digital strategy right will determine whether you’re one of those winners — or one of the losers.

Customer Experience 53

Customer Experience Digital Strategies Strategy Analytics 53

PYMNTS

MARCH 16, 2018

A lot of market data. A lot of brands are having a hard time keeping up with the pace of consumer changes,” StyleSage ’s Director of Marketing and Digital Strategy Elizabeth Shobert told PYMNTS in an interview. To help brands understand the market, the tool offers more data than what’s available at the category level.

Analytics 162

Analytics Branding Retail Trends 162

Payments Source

DECEMBER 6, 2018

The advent of this is particularly unwelcome, coming, as it does, at a time when many people not only question the role of a bank after the recent financial crisis and gradual digitization of banking services, but also when their relationship with technology has changed, writes Martijn Moerbeek, director of group digital strategy and innovation at (..)

Digital Strategies 81

Digital Strategies Data Strategy Groups 81

Perficient

MARCH 12, 2021

Is our organization structured to support this digital approach? Does our product data and content support this digital vision? All of these items are impacted by your business’ go-to-market strategy when deciding to add a digital channel. Is our organization ready for change or do we need help with this?

Marketing Strategies 531

Marketing Strategies Strategy Marketing Resources 531

PYMNTS

DECEMBER 24, 2020

We have data that shows how loyalty programs can return 10-times multiples on the initial investment, but to see that, you must have the right measurements in place,” Paytronix CEO Andrew Robbins told PYMNTS. Part of having a great loyalty program is being a good listener and, at commercial scale, that’s the job of data.

Analytics 175

Analytics Study Digital Strategies Strategy 175

PYMNTS

MAY 5, 2020

“It’s important for retailers to revisit, revise and integrate their digital strategy across the enterprise and to have a unified data platform that allows them to adjust as consumer expectations shift week-to-week, and even day-to-day.

Florida 205

Florida Retail Tampa Customer Experience 205