Perficient

NOVEMBER 23, 2020

The power of data and artificial intelligence can help us do that.” It is becoming the key driver behind ongoing digital strategies, and the industry pundits echo that. You will need cutting-edge technologies, such as artificial intelligence, to facilitate it. Because, in the end, it’s all about the data.

Customer Experience 309

Customer Experience Digital Strategies Data Tools 309

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 173

Digital Strategies Strategy America Innovation 173

Perficient

SEPTEMBER 10, 2020

While going agile, becoming an API driven organization, and delivering data products have become the new normal for organizations changing their mindset and culture, they still struggle to understand “data-driven” decision making through advanced analytics techniques such as machine learning and centralized data platforms.

Analytics 322

Analytics Data Tools Examples 322

Perficient

NOVEMBER 12, 2020

The digital agency emerged in the 1990s, soon after companies realized that the web would be driving customers to their web site and that they needed to make sure these customers got there. Now more than ever, companies are opting to bring this expertise in-house and relying on owned data and insights. Data + Marketing.

How To 508

How To Branding Customer Experience Industry 508

Perficient

JUNE 30, 2020

Customer experience leaders continue to look for ways to improve their customer experience technologies. Assessing your technology stack with respect to customer experience is essential to making sure your technology is keeping pace and able to deliver new and innovative capabilities.

Customer Experience 348

Customer Experience System Analytics Management 348

South State Correspondent

AUGUST 30, 2023

One challenge in banking is that many banks know data is the bank’s future but lack a data framework. As a result, their progress in leveraging data and machine learning is slow. Using Data in Banking While making decisions based on experience and intuition is easier and faster, it is often inaccurate.

Data 195

Data Analytics Strategy Examples 195

Perficient

JULY 27, 2020

How does that align the new or refined business strategy. This should include ideas or plan on experience, operations, and technology. There you might spend more time in defining you technology needs and selecting the right product(s). Think about more than technology. Data has value. Ideas: What is your vision?

Strategy 332

Strategy Course Digital Strategies Technology 332

Perficient

MARCH 12, 2021

When you understand the cost of conducting business with your channel, you have the opportunity to not only fund the investment of creating a portal but also align the necessary capabilities and technology that will support your efforts to reach your goals. Do we have the right technologies in place to support this vision?

Marketing Strategies 531

Marketing Strategies Strategy Marketing Resources 531

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth.

Tools 251

Tools Analytics Digital Strategies System 251

Perficient

OCTOBER 26, 2020

Realtime Data Automation. At the same time, these improvements help businesses respond to customer needs faster than before with real, realtime data availability and automation processes enabled to respond in likewise near realtime. Improved Consumer Experience Possibilities with 5G. Video/Live Streaming.

Video 476

Video United States Apple Innovation 476

Perficient

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. A robust digital strategy and API development plan are imperative for success : Partnerships and experiences serve as extensions of carrier brands, necessitating careful cultivation.

Innovation 251

Innovation Regional Strategy Trends 251

Perficient

JANUARY 26, 2022

TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth. “As

Customer Experience 221

Customer Experience Strategy Digital Strategies Analytics 221

PYMNTS

AUGUST 10, 2018

Meanwhile, their in-store customer base shrinks, as shoppers can now find lower prices and fast delivery with the touch of a few buttons on their smartphone – or even through interactive technology that uses voice recognition. The company also launched a new co-branded Visa rewards card with Alliance Data.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

Perficient

NOVEMBER 21, 2024

The Consumer Financial Protection Bureau (CFPB) recently issued a final rule § 1033.121(c) supporting open banking and personal financial data rights. Under this ruling, banks, credit unions, credit card issuers, and other financial service providers must enhance consumer access to personal financial data.

Compliance 221

Compliance Data Cards Meeting 221

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim. We think that [is] definitely going to be at play here.

Fraud 316

Fraud Michigan Security Cards 316

Abrigo

JUNE 4, 2024

Navigating credit quality, compliance, and technology integration The ThinkBIG conference hosted by Abrigo fosters networking and professional development for bankers. Compliance, technology integration, and attracting younger customers were among the panel’s chief concerns.

Compliance 221

Compliance Community Community Bank Conference 221

PYMNTS

JUNE 11, 2018

Far-reaching data protection regulations like PSD2 are both a consequence and catalyst of change in how financial service providers store, manage and use data. As banking services and products digitize, that means institutions have more data to handle – much, much more – impacting everything from compliance to customer relations.

Data 100

Data Management Analytics Compliance 100

PYMNTS

SEPTEMBER 21, 2020

Tink enables FinTechs to access customers’ financial data. Access a broad range of high-quality financial data from banks across Europe through a single API (application programming interface).”. The release added that the deal “strengthens Tink’s connectivity coverage and solidifies its market-leading position in the U.K.”

Digital Strategies 180

Digital Strategies America Fintech National 180

PYMNTS

JANUARY 21, 2021

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks. Data Analytics.

Analytics 240

Analytics Fraud Trends Mobile 240

PYMNTS

MARCH 16, 2018

A lot of market data. A lot of brands are having a hard time keeping up with the pace of consumer changes,” StyleSage ’s Director of Marketing and Digital Strategy Elizabeth Shobert told PYMNTS in an interview. Its technology works like Google , in a sense. “We Historically, large retailers tend to move more slowly.

Analytics 162

Analytics Branding Retail Trends 162

PYMNTS

JANUARY 11, 2021

Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.

Payments 198

Payments Strategy Fintech Tools 198

Perficient

NOVEMBER 1, 2023

The core business scenarios for this market have been identified by Forrester as cloud migration, application modernization, and data modernization. According to Forrester, “These are the business scenarios that buyers most frequently seek and that they expect application modernization and migration services providers to address.”

Report 221

Report Strategy Digital Strategies Customer Experience 221

Payments Source

DECEMBER 6, 2018

The advent of this is particularly unwelcome, coming, as it does, at a time when many people not only question the role of a bank after the recent financial crisis and gradual digitization of banking services, but also when their relationship with technology has changed, writes Martijn Moerbeek, director of group digital strategy and innovation at (..)

Digital Strategies 81

Digital Strategies Data Strategy Groups 81

Perficient

NOVEMBER 10, 2020

” Another common version of this is “We can’t do that because our technology stinks.” I won’t go into all the data, but one chart, in particular, struck me. I most often hear “We can’t do that because our business is so complicated.” Source: KPMG.

Customer Experience 348

Customer Experience Meeting Study Maine 348

PYMNTS

MAY 5, 2020

For example shipping specialist Optoro announced a strategic partnership this morning with Returnly , which focuses on digital return experiences and post-purchase payments.

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

MAY 21, 2019

Bundesbank, Germany’s central bank, said increased use of financial technology in the country could present regulators with their biggest hurdle since the financial crisis, according to a report by Bloomberg. “We Supervisors don’t like moving targets.”.

Digital Strategies 122

Digital Strategies Cards Technology Regulation 122

PYMNTS

JUNE 5, 2017

The announcement comes in the wake of the January appointment of Ayasdi Executive Chairman and cofounder Gurjeet Singh to a technology advisory board set up by HSBC. That board is tasked with offering insight and guidance when it comes to HSBC’s digital strategy.

Compliance 117

Compliance Fintech Digital Strategies Strategy 117

Insights on Business

MAY 12, 2017

From pressures around data security, a constantly evolving regulatory environment, and disruptive new players (fintechs)—all amplified by cost pressures and diminishing margins—it’s clear that business models need to quickly adapt. But this does not mean that workforces will be replaced with new technology.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

JANUARY 2, 2020

Today, CO-OP Financial Services Chief Technology Officer Pam Brodsack said, a customer can do that — and a whole lot more — from within the confines of their mobile app from just about any place on earth due to the power of application programming interfaces (APIs). . Consumers need real-time access to their data.

Innovation 142

Innovation Digital Strategies Strategy Trends 142

PYMNTS

DECEMBER 3, 2020

As a B2B Software-as-as-Service (SaaS) organization, 6Sense is a digital-first company with an emphasis on Big Data and automation capabilities. But digitization is an ever-evolving goal, and one that for many organizations — 6Sense included — changed as a result of the pandemic. AR And AP: Butting Heads.

Fintech 181

Fintech Technology Payments Tools 181

PYMNTS

JULY 24, 2020

On top of acting as a key component of their enterprises’ broader payments and workflow digitization strategies, procurement departments are also central to optimizing spend and strengthening supplier relationships. ” Combating Risk Through Technology. Procurement teams have a lot on their plate.

Strategy 175

Strategy Resources Digital Strategies Risk Management 175

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. Some of the data we have there is actually just crazy. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

JUNE 26, 2020

But for many of them, this has also been an opportunity for them to really develop their digital strategies. That relates to storefronts, that relates to collaborating and being able to work remotely, and it also relates to digital payments. Setting Up For The Long Term.

Payments 176

Payments Software Trends Digital Marketing Channels 176

PYMNTS

NOVEMBER 12, 2019

AP automation is a popular target of corporates’ digitization strategies today, and according to new data released last week, researchers expect this industry to flourish at a compound annual growth rate of 11 percent between 2019 and 2024 — hitting a $3.1 billion valuation. Vendors Key to Billtrust’s BPN Adoption.

Innovation 124

Innovation Digital Strategies Payments Tools 124

PYMNTS

JUNE 26, 2017

The move comes as part of the reset in digital strategy that PayPal first began rolling out last year when deal Visa and Mastercard aimed at enhancing future cooperation and interoperability were first announced. (Which is pretty much everywhere.).

Arizona 116

Arizona Data Portland Cards 116

PYMNTS

DECEMBER 5, 2019

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. As customers expect more convenient ordering and delivery experiences, several restaurant chains are turning to automation to make digital order fulfillment more seamless.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

MARCH 20, 2018

According to the BCG’s “Corporate Banking Executive Survey,” “front-to-back digital transformations” are essential to halt this shrinkage. Now is the time to develop a more coherent digital strategy to decide where to play and how to invest.”. The financial stakes are very high,” he continued.

Boston 109

Boston Survey Digital Strategies Regional 109