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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. Some might think that online stores would have done better than brick and mortar stores during the pandemic. Digital transformation isn’t just having an online store.

Online 421
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Six Ways to Protect Yourself and Your Family on Data Privacy Day

Perficient

Perficient places a high value on data security and has several processes and tools in place to protect colleague and client information, but what about the everyday person? These six areas of data privacy and security below should be at the top of your list to secure and protect yourself and your family. (We Let’s get started!

Data 535
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Deposit Profitability – The Operating Cost of Your Deposits

South State Correspondent

A couple of weeks ago, we delved into the origination and operating costs of manufacturing commercial loans ( HERE ). We will use their data and methods for this analysis. Further to this point, banks often purchase online and mobile account applications without thinking about account maintenance. This is a tactical mistake.

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IBM Planning Analytics with Cloud Pak for Data

Perficient

What is IBM Planning Analytics with Cloud Pak for Data? IBM offers Planning Analytics for on-premise and on the IBM Cloud; why have they added IBM Planning Analytics on Cloud Pak for Data? What is IBM Cloud Pak for Data? How does Planning Analytics fit with Cloud Pak for Data? What is IBM Cloud Pak for Data?

Analytics 340
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How Intent Data Helps Marketers Convert A-List Accounts

By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates. We’re here to tell you there’s a better way.

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TSYS Attacked With Ransomware, Has Data Posted Online

PYMNTS

TSYS , a payment processing company, has suffered a ransomware attack and had some data posted online, according to a report from Krebs on Security. However, TSYS said the malware didn't jeopardize card data and that the attack had only targeted the company's administrative wing. "We This matter is immaterial to the company.”.

Online 226
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Customer Data Management Challenges in Financial Services

Perficient

Today, I will dive into the customer data management challenges financial companies might encounter when starting their personalization journey. Data management in any financial services firm is complex. It’s a data-intensive business. To add to this complexity, much of the data is unstructured. Data is also everywhere.