PYMNTS

JUNE 26, 2020

McNicoll said the quick gains aren’t surprising, as physical retail stores essentially closed down worldwide for months. Consumers are shopping online more, going to ATMs and using cash less, and showing an increased preference for contactless payments – and McNicoll thinks much of this shift will be permanent. The Rebuilding Project.

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Retail Online Capital ATM 318

PYMNTS

AUGUST 5, 2020

In retail technology, Yotpo is helping brands capture the digital shift by making a compressed marketing stack for online shopping. All this, Today in Data. Data: 3,300: Number of employee participants in Macy’s Style Crew program. 78%: Share of consumers who have changed how they pay for things to reduce contact.

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Retail Payments Google Branding 263

Payments Dive

NOVEMBER 19, 2019

While much has been written about brick-and-mortar retailers’ continuing fight for market share with online competitors, data on continually evolving consumer preferences also demonstrates a desire by many to combine both shopping experiences. Enter: click and collect.

Retail 269

Retail Online Data Marketing 269

PYMNTS

OCTOBER 14, 2020

Data shows a cautious population living paycheck to paycheck, ready for conservative holiday spending. In retail, the need to simplify, integrate and bring gift card and loyalty programs online to maximize their impact has never been greater, while consumer engagement has the power to remove retail friction.

Retail 227

Retail Technology Trends United States 227

PYMNTS

FEBRUARY 5, 2020

How that will affect merchants’ online promotional activity hangs in the balance. As we know, mostly anonymous corporations have been collecting consumer data online for years, usually without explicit permission, selling it or using it for ad retargeting and personalization. That’s a bad moon rising for some Big Data operators.

Google 288

Google Data Regulation social media 288

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. More consumers are going online to shop and pay as the pandemic progresses. The numbers speak for themselves. It was the catalyst for most every business dynamic in the category.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

DECEMBER 31, 2020

Key Data Points: Consumers are performing 12 percent more activities at home in 2020 than they did in 2019 and making purchases during 12 percent of those activities, on average. percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. Key Data Points: It takes only 78.5

Data 277

Data Innovation Payments Millennials 277

PYMNTS

DECEMBER 28, 2020

It could be argued that for the retail industry to pull off a 3 percent uptick for holiday sales this year was an astonishing feat. But even still, as Mastercard got out first with its spending data, that widely reported 3 percent uptick is a bit below what could have been lofty expectations. percent and online sales growth of 3.3

Data 260

Data Retail Online Report 260

PYMNTS

OCTOBER 15, 2020

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. Retailers] are seeing double-digit higher conversion rates when an extended warranty is shown – not on the extended warranty, but conversion rates on the product itself,” Levin said.

Online 334

Online Exercises Retail Capital 334

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. Online Holiday Sales Topped $1 Trillion . The company is rolling out Loyalty Management at a time when online retail sales are booming.

Online 279

Online Management Retail Study 279

PYMNTS

JANUARY 28, 2021

It is well known that shoppers tend to behave differently online than they do in brick-and-mortar stores — and this extends to how they choose to pay at checkout. One of the more notable differences is their tendency to favor credit cards online and other options such as digital wallets over debit cards.

Cards 210

Cards Online Security Data 210

PYMNTS

AUGUST 14, 2020

In payment methods, Circle K announced a cashierless checkout pilot as convenience stores advance retail innovations. All this, Today in Data. 60.6%: Share of consumers who have increased their use of online D2C channels to purchase food and beverage products during the pandemic.

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Technology Retail Apple Google 230

PYMNTS

JUNE 17, 2020

The dramatic consumer shift to Digital 3.0 — predicted months ago by the PYMNTS COVID-19 tracker work — is accounting for almost half of the retail growth in the US. That’s the key finding from a new report from Deloitte, whose data is actually lacking the May sales spike of 17 percent. is not the only country seeing the shift.

Retail 231

Retail Online Course Report 231

PYMNTS

NOVEMBER 16, 2020

Rakuten , a Japanese tech company specializing in digital eCommerce solutions for retailers, is introducing a new subsidiary to bolster physical stores. Tentatively called Rakuten DX, the new unit will launch schemes for digital transformation at retailers’ physical shops, Rakuten said in a statement on Monday (Nov.

Retail 217

Retail Tools Online Meeting 217

PYMNTS

NOVEMBER 9, 2020

As COVID-19 continues to modify ideas around how we shop and pay, consumers and B2B buyers are also making choices about where to shop: online or in-store? Now there are signals that a physical retail rebound is forming up. Another example is Amazon, whose touchless retail concepts give a good look at in-store experiences to come. “Of

Retail 261

Retail Millennials Online Tools 261

PYMNTS

NOVEMBER 9, 2020

“We are essentially taking glass doors that were probably underutilized and not asking the retailer for any additional physical space.”. From a business standpoint, we believe that things like sales lift are obviously a really important metric,” Dravenstott said, “and you don't hear that much in brick and mortar retail.

Retail 277

Retail Innovation Video Chicago 277

PYMNTS

NOVEMBER 30, 2020

The divide between digital and brick-and-mortar commerce hit a tipping point this holiday season, with more consumers than ever going online to kick off their holiday shopping sprees. Three in four shoppers bought items online and three in 10 shoppers bought items exclusively online. Our research shows that 74.1 It is also 27.1

Data 321

Data Online Cards Google 321

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. Retailers must, therefore, assess what type of shopping experiences consumers are searching for, as well as how to provide swift payments.

Online 241

Online Payments Retail United States 241

PYMNTS

SEPTEMBER 17, 2020

Four consecutive months into positive consumer spending trends, one wonders if there might be — indeed must be — a lull, a pullback that might indicate a tougher road ahead for retailers headed into the all-important holiday spending season. Census Bureau reported that retail sales in August were up 60 basis points over July.

Retail 240

Retail Data National Trends 240

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization. We’re not a data company.

Community 269

Community Retail Strategy National 269

PYMNTS

MAY 15, 2020

The experts were expecting a weak retail sales report when the numbers hit the wires earlier today (May 15) – but even in an environment of diminished expectations, the number reported by the Census Bureau was a disappointment. Year on year, retail sales fell 21.5 We have never seen economic data like this before in history.”.

Retail 232

Retail Michigan Survey Report 232

PYMNTS

OCTOBER 1, 2020

1) after the first major data report of the fourth quarter showed a continuation of America’s recent economic woes. Taken together, this trio of pre-holiday data has economists concerned, although not yet expecting the U.S. Expect A Holiday Of Online And Socially Distanced Shopping .

Data 238

Data Retail Online Report 238

PYMNTS

NOVEMBER 16, 2020

Some retailers are just excellent about telling stories about themselves and about the products that they're selling,” Taylor told PYMNTS. If brands want to get online, and you want to have something that looks bespoke, that’s typically going to mean paying a developer or paying an agency quite a bit of money.

Retail 226

Retail Regional Branding Tools 226

PYMNTS

NOVEMBER 30, 2020

percent, according to preliminary data from Sensormatic Solutions. However, online sales bounced up 21.6 percent, according to Adobe Analytics data, as consumers by and large seemed resolved to actually take the experts’ advice and skip shopping in crowds in favor of browsing the digital aisles. “And

Retail 237

Retail Analytics Online Data 237

PYMNTS

JANUARY 19, 2021

Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout. A great example would be buy online, pick up in-store," noted Bachalli. Along with the adoption of B2B eCommerce came the proliferation of different kinds of buying models. "A

Online 275

Online Marketing Payments Operations 275

PYMNTS

APRIL 10, 2020

This is the first time that Goodyear has offered an online discount offering via its commercial eCommerce platform at GoodyearTruckTires.com , per an announcement. ” Goodyear’s online shopping platform is an addition to its consumer platform, which “leads the industry in website traffic,” according to the company.

Online 245

Online United States Management Branding 245

PYMNTS

DECEMBER 4, 2020

The hot new thing in “Big Retail” is offering in-house advertising on your website to your vendors – because why get paid only once on a purchase if you can get paid twice? In short, retailers get paid to place the ad, and then get paid again when the merchandise is sold. “We The Digital Embrace. Enormous Potential.

Retail 216

Retail Trends Branding Groups 216

PYMNTS

OCTOBER 21, 2020

The pandemic has shifted priorities in regulatory policy tied to the financial services industry — and for Europe, it is heralding the emergence of a data-driven economy. The great digital shift has spurred banks to examine even the most basic levels of services and bring them online. Ready for Digital Currencies? .

Data 317

Data Regulation National Examples 317

PYMNTS

SEPTEMBER 9, 2020

But to do that, brands need that data collected across multiple channels that direct-to-consumer (D2C) relationships can provide. “In In some ways, the current crisis is a blessing in disguise … for brands that have always wanted that data,” Bhatia said. Collaborating With Retailers Instead Of Competing.

Branding 230

Branding Online Retail Data 230

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. Deep Dive: The Benefits And Drawbacks Of Using SMS-Based Verification. About The Tracker.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

JULY 1, 2020

Stay-at-home mandates have consumers spending more on subscriptions, ranging from streaming services to buying retail products for day-to-day use. More than 23 percent of consumers who subscribe to online games, meanwhile, are as likely to cancel their plans. Yet, these services are still not immune to experiencing churn.

Data 289

Data Online Analysis Retail 289

PYMNTS

JULY 3, 2020

Retail CEOs faced a parade of problems in 2020’s first six months, but some executives look ready to set off plenty of fireworks in the year’s back half. . Here’s a July 4 th look at some top executives in retail who seem ready to declare their independence from business as usual in 2020’s final six months. . John Donahoe, CEO, Nike.

Retail 267

Retail Apple Branding Marketing 267

PYMNTS

DECEMBER 14, 2020

The 2020 holiday shopping season is picking up, and consumers are heading online or to reopened brick-and-mortar stores to shop and pay for gifts. They are using everything from cash to mobile wallets to complete these transactions, requiring retailers to race to accommodate a wide variety of payment methods.

Payments 349

Payments Online Retail Mobile 349

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Worse yet, some analysts fear the triggering of break-lease clauses for retailers in malls if anchor stores leave. All of this will only make malls an even tougher sell to consumers, and to retailers that want consumers to buy their stuff.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

DECEMBER 16, 2020

Amid the great digital shift , retailers and financial institutions (FIs) must walk the fine line between challenging transactions and letting the consumer journey proceed frictionless. And then, after the transaction is made, there’s the task of understanding the byzantine codes and data that are tied to online statements.

Retail 228

Retail Management Fraud Omaha 228

PYMNTS

AUGUST 18, 2020

There’s data and then there’s the story the data can tell — and sometimes the story you get is not the whole story. Census Bureau reported that retail eCommerce sales for the second quarter, on an unadjusted basis, stood at $200.7 That jump comes at total retail sales were $1.3 Online sales, then, stood at 15.1

Retail 289

Retail Cards Online Data 289

Perficient

SEPTEMBER 30, 2020

What follows is six of the major themes we saw in analyzing the survey response data. ” As you can see, the top two responses are “There will be a Cyber Quarter” at 41%, and “People will do most of their shopping online instead of in-store” at 40%. You can view the webinar here: ? ? ?.

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Video Survey Strategy Marketing 508