PYMNTS

DECEMBER 31, 2020

Key Data Points: Consumers are performing 12 percent more activities at home in 2020 than they did in 2019 and making purchases during 12 percent of those activities, on average. Key Data Points: 46 percent of SMBs experienced an increase in demand for their products or services. Key Data Points: It takes only 78.5

Data 277

Data Innovation Payments Millennials 277

Perficient

OCTOBER 19, 2020

Operational costs associated with PWAs are a fraction of its cost to run and maintain native apps long-term. PWAs are fast and do not request loading new pages for every user interaction. They rely on APIs to fetch data and reflect changes. PWA pages are SEO-friendly and indexed by search engines.

User Experience 309

User Experience Technology Software Mobile 309

Perficient

JULY 12, 2022

Fueled by consumers’ willingness to share their data in return for timely and relevant experiences, personalization requires continually learning about the customer and applying this knowledge into the relationship and creating authentic, individualized experiences. Learn – Preferences and Interactions.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

Perficient

NOVEMBER 17, 2020

IBM Cloud Paks are software solutions that provide a more secured way to move business operations to cloud services. This platform provides a way for users to create customized and digitized applications that cut-down on time spent preforming certain day-to-day tasks. What is IBM Cloud Pak for Automation?

User Experience 294

User Experience Customer Experience Operations Software 294

Insights on Business

JULY 17, 2019

In the current complex regulatory environment (see Figure 1), and with growing costs associated with reporting, Know Your Customer (KYC), sanctions and the like, it is important to have effective and user-friendly governance, risk and compliance (GRC) tools that staff will readily adopt and use.

User Experience 79

User Experience Tools Survey Risk Management 79

PYMNTS

JUNE 9, 2020

The pandemic is spurring new opportunities for financial institutions (FIs) of all sizes to improve the range of services they deliver to end users amid the continuing shift to digital. Those integrated solutions, in turn, allow users to conduct their financial lives with speed, ease and security. The Importance Of Data.

Data 151

Data Security Online User Experience 151

PYMNTS

MARCH 1, 2018

Where there are servers, data resides. And where there’s data, value exists too — value that may prove alluring to individuals, companies, even governments. By shifting some of its iCloud operations to the Chinese mainland, Apple ’s latest corporate actions have raised eyebrows and debate around data privacy.

Data 100

Data Apple User Experience Big Data 100

PYMNTS

NOVEMBER 23, 2020

According to Wimbish Potter , general manager of SMB payments at Deluxe : “SMBs are the backbone of our country, but [for legacy banks] it's hard … to reach out and say, ‘let me [create] a lending program,’ because they're not seeing the data come in anymore.”. For FIs, fresh data that they can’t see represents a new competitive threat.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

SEPTEMBER 3, 2019

However, as the industry takes a closer look at how technology and user experience can drive adoption, B2B eCommerce has an inescapable truth: Price is critical to landing a sale.

Data 150

Data Strategy Retail Management 150

Perficient

JUNE 17, 2020

In the same way, Perficient leverages our more than 1,000 full-time employees in our fully owned and operated global and domestic delivery centers to deliver quality with every client engagement. A Shared Commitment to Our Clients.

Software 617

Software User Experience Meeting Resources 617

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹

Data 170

Data Customer Experience Analytics Case Study 170

Perficient

FEBRUARY 1, 2021

In the old days of on-premises computing, software companies had to make sure that their software and all up upgrades worked with many operating systems, databases, middleware and security platforms. In OAC, you can create a data flow and use the text token capability to analyze how many times different words occur for different car models.

Analytics 322

Analytics Analysis Data User Experience 322

PYMNTS

JANUARY 17, 2018

Banks’ existing offerings have also been plagued by “very low enrichment of data,” Juul added, “and on top of this, a low focus on the ‘digital end-user experience.'” ” The Power of Data. APIs Add Fuel.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

DECEMBER 29, 2020

In this week's roundup of bank-FinTech collaboration and open banking initiatives, Citi embraces the unlocking of account data to third-party FinTechs, while WEX weighs in on opportunity for banks to take advantage of partnerships. The company is focusing on users that may be underbanked, lacking traditional bank accounts.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

JULY 23, 2019

Yet it’s also a process that’s built around checking an individual’s credentials against various static data sources to confirm that person is who they claim to be and are not on any kind of watch list. And it’s a process that, in a dynamic digital world, does not lend itself well to static data sources.

Data 101

Data Mobile Compliance Security 101

PYMNTS

NOVEMBER 16, 2020

16) to continue helping modernize cloud operations, according to a press release. In addition, there are also new tools to integrate with SAP technology, helping to do away with manual processes and boosting confidence in data integrity and completeness, the release stated.

Analysis 188

Analysis User Experience Risk Management Operations 188

South State Correspondent

OCTOBER 9, 2024

Each silo provides color on their metrics that provide situational awareness of current operations; they report what they are planning on doing, and they highlight the needed resources or information that is required to meet their current objective. In addition, payments, such as loan processing, have a large impact on bank operations.

Strategy 195

Strategy Resources Customer Experience Groups 195

PYMNTS

NOVEMBER 17, 2020

Plus, Allied Irish Bank strengthens its receivables finance offering, PwC develops data capture solution and BlackLine modernizes the cloud. HPD LendScape has announced that Allied Irish Bank (AIB), a client, has transitioned to HPD's cloud-hosted program for the company's receivables finance operations, according to a Monday (Nov.

Payments 144

Payments User Experience Software Risk Management 144

Bank Innovation

MAY 6, 2019

Citizens Financial Group is about 18 months into an effort to put user experience design at the heart of the bank's digital products and services.

UX 170

UX User Experience Mobile Groups 170

PYMNTS

DECEMBER 16, 2020

Ternio , a global FinTech platform, has integrated with Plaid , a financial data company, to help Ternio BlockCard bank accounts access faster and more secure connections to financial accounts, according to a press release.

cryptocurrency 267

cryptocurrency FDIC User Experience Security 267

Cisco

JULY 29, 2021

In our ever-changing world, where the application represents the business itself and the level of digitization it provides is directly related to the perception of the brand; enterprises must ensure they stand differentiated by providing exceptional user experience – both for their customers as well as their employees alike.

Customer Experience 168

Customer Experience User Experience Analytics Resources 168

PYMNTS

JUNE 18, 2020

IP recognition technology is just one of many features merchants can employ to help streamline the cross-border payment experience for their visitors, however — and not all of these features are equally effective when it comes to enhancing their user experience (UX).

UX 159

UX Data United States Study 159

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Cohen asked. It’s unthinkable.”. Launching Into New Markets.

Management 303

Management User Experience Innovation Fintech 303

PYMNTS

AUGUST 9, 2019

Some consumers use Facebook all day, every data. Bridge Millennials also express a great degree of trust in these companies, but they are also the most likely to trust Amazon, their banks and PayPal to operate hypothetical everyday apps. percent said it was because of concerns over their data security, and 43.1

Data 155

Data Millennials Google Apple 155

Perficient

JUNE 24, 2022

Where the typical bank branch or call center operates from 9 to 5, chatbots can offer round-the-clock service. Bots can simply ask users a few questions, check their credit history, and initiate the loan transfer right then and there, bypassing pesky wait times and the need for extensive manual data entry.

Customer Experience 251

Customer Experience User Experience Training Data 251

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? That’s increasingly true as the pandemic exposes weaknesses in core banking systems, particularly an inability to parse decisioning data for greater customer-centricity. “AI It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

NOVEMBER 23, 2020

Smart move – but supervised machine learning is reliant on historical data, which means that by itself, this method might not catch the new or disguised attack types pouring in. It uses payment data, location data, unique customer data and digital identifiers to detect fraud in real time. “I’m

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

MARCH 6, 2019

For instance, the ability to transfer data and various assets can help firms keep track of, and improve, operations. Yet, corporate finance especially is “operating, more or less, the same [way] it has for 20 years prior. Much of the operations are limited by the time zone/region and cutoff times for various markets,” he said.

blockchain 189

blockchain Management Data User Experience 189

Bobsguide

OCTOBER 9, 2022

“We can provide intuitive, easy-to-use access to many products and user journeys through a single platform, reducing complexity and friction for our customers and providing a truly differentiated user experience.”. We look forward to hearing more about how Finastra is enabling banks to provide differentiated user experiences.”.

User Experience 121

User Experience US Lending Meeting 121

PYMNTS

JANUARY 28, 2019

According to an investigation by Sixgill, $250,000 of Fortnite items were sold on eBay in the last 60 days, with operations being conducted around the globe in Chinese, Russian, Spanish, Arabic and English. In the case of Google, that would be Ireland, which is the legal base of its European operations. Capital One’s Earnings Flub.

Video 128

Video Data Google Cards 128

FICO

SEPTEMBER 29, 2022

Delivering Trust for Risk-Aware Telcos - Using Data and Analytics. Pre-screened, right-sized offers and the efficient use of ‘just-in-time’ data are helping telcos win, retain and safeguard more customers – regardless of age or credit profile. Pre-Emptive Risk-Aware Product Offers Informed By The Most Accurate Data Sets.

Analytics 52

Analytics Data Risk Management Customer Experience 52

PYMNTS

JANUARY 18, 2021

market, FinTechs are turning their attention to the business community, whose demands for a better banking experience are growing louder. The advancement of enterprise digitization has given rise to a deeper understand of the importance of financial data for business leaders. With more digital banking options emerging on the U.S.

Digital Banking 165

Digital Banking Data Fintech User Experience 165

PYMNTS

NOVEMBER 26, 2019

Particularly amid the continuing uncertainty surrounding Brexit, FinTechs are turning to Lithuania to retain their European footholds and operate in a country that supports their innovative ambitions. For traditional banks, compliance experts agree that it’s all about data — and the ability to share information with regulators.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

MARCH 4, 2020

And in that evolution, DeLuca explained, software has moved from systems that simply kept records or initiated transactions toward systems that deliver an enhanced, more engaging experience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. The User Experience Focus. ”

Online 179

Online Payments User Experience How To 179