Perficient

NOVEMBER 17, 2020

IBM Cloud Paks are software solutions that provide a more secured way to move business operations to cloud services. This platform provides a way for users to create customized and digitized applications that cut-down on time spent preforming certain day-to-day tasks. What is IBM Cloud Pak for Automation?

User Experience 294

User Experience Customer Experience Operations Software 294

Perficient

APRIL 4, 2022

1) Know Me – Data & Analytics Relevant to the Customer. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. By integrating driver data, app usage will increase, and the carriers have even more opportunity to promote personalized recommendations through this expanded traffic.

Mobile 294

Mobile Survey User Experience Analytics 294

Perficient

FEBRUARY 1, 2021

In the old days of on-premises computing, software companies had to make sure that their software and all up upgrades worked with many operating systems, databases, middleware and security platforms. In OAC, you can create a data flow and use the text token capability to analyze how many times different words occur for different car models.

Analytics 322

Analytics Analysis Data User Experience 322

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

OCTOBER 28, 2019

The payments industry has been riding the wave of shifting consumer habits and demands, placing the end-user experience at the forefront of new products, services and infrastructure. Those users, both consumers and businesses, aren’t just demanding choice, however.

User Experience 101

User Experience Payments Industry Innovation 101

Perficient

JULY 12, 2022

Fueled by consumers’ willingness to share their data in return for timely and relevant experiences, personalization requires continually learning about the customer and applying this knowledge into the relationship and creating authentic, individualized experiences. Learn – Preferences and Interactions.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

PYMNTS

DECEMBER 29, 2020

In this week's roundup of bank-FinTech collaboration and open banking initiatives, Citi embraces the unlocking of account data to third-party FinTechs, while WEX weighs in on opportunity for banks to take advantage of partnerships. The company is focusing on users that may be underbanked, lacking traditional bank accounts.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

JANUARY 17, 2018

Banks’ existing offerings have also been plagued by “very low enrichment of data,” Juul added, “and on top of this, a low focus on the ‘digital end-user experience.'” ” The Power of Data. APIs Add Fuel.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Cohen asked. It’s unthinkable.”. Launching Into New Markets.

Management 303

Management User Experience Innovation Fintech 303

PYMNTS

DECEMBER 16, 2020

Ternio , a global FinTech platform, has integrated with Plaid , a financial data company, to help Ternio BlockCard bank accounts access faster and more secure connections to financial accounts, according to a press release.

cryptocurrency 267

cryptocurrency FDIC User Experience Security 267

PYMNTS

NOVEMBER 23, 2020

Smart move – but supervised machine learning is reliant on historical data, which means that by itself, this method might not catch the new or disguised attack types pouring in. It uses payment data, location data, unique customer data and digital identifiers to detect fraud in real time. “I’m

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? That’s increasingly true as the pandemic exposes weaknesses in core banking systems, particularly an inability to parse decisioning data for greater customer-centricity. “AI It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

SEPTEMBER 3, 2019

However, as the industry takes a closer look at how technology and user experience can drive adoption, B2B eCommerce has an inescapable truth: Price is critical to landing a sale.

Data 150

Data Strategy Retail Management 150

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. Everyone is going mobile and data changes frequently. That is a staggering statistic clearly pointing to a poor user experience.

User Experience 60

User Experience Mobile Data Las Vegas 60

Perficient

SEPTEMBER 14, 2020

Now that iOS 14 is available, there has never been a better time to get your app up and running with the latest operating system. With iOS ad option rates so high, at nearly 80% , most users will update their devices once given the opportunity. This data can help improve the performance of your app. .

Apple 473

Apple System Video Mobile 473

PYMNTS

JUNE 9, 2020

The pandemic is spurring new opportunities for financial institutions (FIs) of all sizes to improve the range of services they deliver to end users amid the continuing shift to digital. Those integrated solutions, in turn, allow users to conduct their financial lives with speed, ease and security. The Importance Of Data.

Data 151

Data Security Online User Experience 151

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹

Data 158

Data Customer Experience Analytics Case Study 158

PYMNTS

MARCH 6, 2019

For instance, the ability to transfer data and various assets can help firms keep track of, and improve, operations. Yet, corporate finance especially is “operating, more or less, the same [way] it has for 20 years prior. Much of the operations are limited by the time zone/region and cutoff times for various markets,” he said.

blockchain 189

blockchain Management Data User Experience 189

PYMNTS

MARCH 1, 2018

Where there are servers, data resides. And where there’s data, value exists too — value that may prove alluring to individuals, companies, even governments. By shifting some of its iCloud operations to the Chinese mainland, Apple ’s latest corporate actions have raised eyebrows and debate around data privacy.

Data 100

Data Apple User Experience Big Data 100

PYMNTS

NOVEMBER 23, 2020

According to Wimbish Potter , general manager of SMB payments at Deluxe : “SMBs are the backbone of our country, but [for legacy banks] it's hard … to reach out and say, ‘let me [create] a lending program,’ because they're not seeing the data come in anymore.”. For FIs, fresh data that they can’t see represents a new competitive threat.

Data 143

Data User Experience Fintech Lending 143

Bank Innovation

MAY 6, 2019

Citizens Financial Group is about 18 months into an effort to put user experience design at the heart of the bank's digital products and services.

UX 170

UX User Experience Mobile Groups 170

PYMNTS

NOVEMBER 16, 2020

16) to continue helping modernize cloud operations, according to a press release. In addition, there are also new tools to integrate with SAP technology, helping to do away with manual processes and boosting confidence in data integrity and completeness, the release stated.

Analysis 188

Analysis User Experience Risk Management Operations 188

Perficient

AUGUST 20, 2020

Using third-party tools such as SEMrush, Searchmetrics, BrightEdge, or seoClarity, you can collect data on those keywords, and with further analysis, get a pretty decent idea as to which ones are most important to the competitor. One of the great things about Google Trends is it provides pretty close to real-time data.

Google 452

Google Examples Trends Tools 452

PYMNTS

JANUARY 6, 2021

Though the investments in a payments system itself may be huge, the costs of actually managing the transactions (which boil down, really, to data flows) are essentially zero. To get there — to spur increased user adoption — he said that the SPEI user experience has had to improve.

Payments 363

Payments User Experience System Mobile 363

PYMNTS

MARCH 26, 2020

They are not always fast followers of newly introduced products and services from their larger banking brethren who operate on a national scale. Dig into that infrastructure, she said, and there can be a range of different vendors across core operations, mobile banking, online banking and payments processing.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

AUGUST 9, 2019

Some consumers use Facebook all day, every data. Bridge Millennials also express a great degree of trust in these companies, but they are also the most likely to trust Amazon, their banks and PayPal to operate hypothetical everyday apps. percent said it was because of concerns over their data security, and 43.1

Data 155

Data Millennials Google Apple 155

Cisco

JULY 29, 2021

In our ever-changing world, where the application represents the business itself and the level of digitization it provides is directly related to the perception of the brand; enterprises must ensure they stand differentiated by providing exceptional user experience – both for their customers as well as their employees alike.

Customer Experience 174

Customer Experience User Experience Analytics Resources 174

PYMNTS

MARCH 20, 2020

Bad actors are tapping into personally identifiable information (PII) gathered from previous hacks to orchestrate their increasingly sophisticated efforts, including data purchased from the dark web to hide their tracks or pieces cobbled together from several victims to create difficult-to-detect synthetic identities. About The Playbook.

Industry 225

Industry Fraud social media Security 225

PYMNTS

MARCH 4, 2020

And in that evolution, DeLuca explained, software has moved from systems that simply kept records or initiated transactions toward systems that deliver an enhanced, more engaging experience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

Perficient

JUNE 24, 2022

Where the typical bank branch or call center operates from 9 to 5, chatbots can offer round-the-clock service. Bots can simply ask users a few questions, check their credit history, and initiate the loan transfer right then and there, bypassing pesky wait times and the need for extensive manual data entry.

Customer Experience 251

Customer Experience User Experience Training Data 251

PYMNTS

OCTOBER 6, 2020

For eCommerce merchants, the requirement is that pretty much everything from an operational standpoint must be done digitally, must be done quickly and should be customizable. But eCommerce, she said, is a different story.

Compliance 236

Compliance Online User Experience Payments 236

PYMNTS

DECEMBER 29, 2020

Accurate and reliable data is a critical piece of modernizing the AML regimen,” he said. Detecting potentially suspicious activity more quickly through the use of data also provides more meaningful and actionable information to law enforcement agencies that are facing rapidly evolving threats with limited resources.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

NOVEMBER 12, 2020

It may be an open road for open banking as, three years after the rollout of the second Payment Services Directive (PSD2), bank-FinTech collaborations and new initiatives unlocking bank account data continue to flourish. FinTech partners include small business credit risk analysis company AccountScore and small business data company Codat.

Fintech 220

Fintech User Experience System Data 220

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. Building A Trusted Data Exchange . The more data an enterprise shares with the bank, the better the level of service the bank can provide.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

NOVEMBER 26, 2019

Particularly amid the continuing uncertainty surrounding Brexit, FinTechs are turning to Lithuania to retain their European footholds and operate in a country that supports their innovative ambitions. For traditional banks, compliance experts agree that it’s all about data — and the ability to share information with regulators.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

JUNE 18, 2020

IP recognition technology is just one of many features merchants can employ to help streamline the cross-border payment experience for their visitors, however — and not all of these features are equally effective when it comes to enhancing their user experience (UX).

UX 159

UX Data United States Study 159

PYMNTS

NOVEMBER 3, 2020

A massive spike in fraud of all kinds has taken businesses by surprise and left them scrambling for solutions, Trulioo Chief Operating Officer Zac Cohen told Karen Webster in a recent conversation. He recommends a layered approach using all kinds of identity signals — biometrics, device data, user information, etc.

Fraud 301

Fraud Security Tools User Experience 301