PYMNTS
NOVEMBER 9, 2020
“We are essentially taking glass doors that were probably underutilized and not asking the retailer for any additional physical space.”. From a business standpoint, we believe that things like sales lift are obviously a really important metric,” Dravenstott said, “and you don't hear that much in brick and mortar retail.
PYMNTS
JUNE 17, 2020
The dramatic consumer shift to Digital 3.0 — predicted months ago by the PYMNTS COVID-19 tracker work — is accounting for almost half of the retail growth in the US. It found that eCommerce growth as of May 1 was up 68 percent, surpassing 40 percent of total retail sales. Overall Chinese retail sales of consumer goods dropped 2.8
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PYMNTS
JANUARY 25, 2021
The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization. Stores As Social Centers.
PYMNTS
MAY 21, 2020
As eCommerce revenue has risen, so has the need for consumers to return their purchases, sometimes surprising retailers that might not have seen the order scale they’ve seen for April and May. So, shipping and returns definitely impacts the customer experience, the customer strategy and even the top-line sales. Look at Patagonia.
PYMNTS
MAY 22, 2020
If you want to know whether stimulus checks are working to rebuild the economy, just ask the world’s largest retailer. Categories like sporting goods and bicycles, fabrics and crafts, toys, the stay-at-home categories, networking [equipment], really took off … definitely we do see a positive impact from the checks.”. Walmart U.S.
South State Correspondent
JANUARY 18, 2023
Retail Sales & PPI Reveal Softening Activity. The first of those is retail sales for December which declined by 1.1%. The so-called core retail sales rate, or Control Group, dipped 0.7% in November, so definitely a soft read on consumer spending, especially on the goods side. decrease vs. the previously reported 0.6%
PYMNTS
OCTOBER 15, 2020
Herrick expects that ReplyBuy and Airship will create a holistic ecosystem, allowing retailers to use its engagement technology to acquire customers and then use conversational commerce to retain them and grow their value. The retailer attributes much of its success to highly personalized, targeted mobile messages using push notifications.
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