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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units.

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Key takeaways from ThinkBIG 2024: Insights for banks and credit unions

Abrigo

You might also like this on-demand webinar, "Navigating uncertain times: Strategies for risk management and compliance." watch now Takeaway 1 Banking professionals face challenges posed by interest rate changes. The ThinkBIG panel gave several perspectives on how to approach credit quality and deposit stability.

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Making Digital Card Features Stick – And Sticky

PYMNTS

That left FIs scrambling to “rapidly figure out how to get that same emotional and engagement outcome when the possibility of face-to-face is virtually nonexistent,” Randy Piatt , head of product solutions at card technology firm Ondot Systems , told PYMNTS in a recent conversation.

Cards 283
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Reimagining The Bank As A Technology Company

PYMNTS

For corporate end-users, this means no longer having to preemptively advise the bank on how to segment their payment files based on where transactions need to go or how the corporate wants them to be made. “The customer should just send the payment without having to think about how to route it.

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How Credit Unions Are Moving The Consumer’s Basic Banking Needs Digital

PYMNTS

The pandemic got CUs further focusing on how to “get their customers digitally engaged — from onboarding through usage — and helping their members continue to live their day-to-day lives in a world that has changed.”. After all, while consumers’ lives have changed, their banking needs, in many ways, haven’t.

Payments 223
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2023 Trends & Predictions

Javelin Strategy & Research

Banner Section Home Rss.xml 2023 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

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Bank Offers Go Contextual For Credit Unions In 2021

PYMNTS

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks.

Analytics 240