PYMNTS

JANUARY 21, 2021

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks.

Analytics 240

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The Financial Brand

DECEMBER 16, 2019

Community bank goes modern in a big way by pioneering a new core system and partnering with an unusual fintech-powered mobile banking club. The post Traditional Bank Stakes Its Future on Daring Digital Strategy appeared first on The Financial Brand.

Digital Strategies 26

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Gonzobanker

JULY 20, 2022

When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Own It, Bankers!

Digital Strategies 168

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PYMNTS

SEPTEMBER 23, 2020

In other words, time is officially up for FIs to dither when it comes to digitizing. “It It really has highlighted the digital divide in financial services between the organizations that had formulated and executed a true digital strategy prior to COVID and those that didn’t,” Piatt said.

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PYMNTS

JANUARY 19, 2021

Read More On Earnings: Bank Of America’s Mobile Banking Customers Top 30 Million Goldman And BofA Earnings: A Tale Of Two Banks (And Digital Strategies) Q4 Earnings Show Big Banks Fared Better Than Expected In 2020 Citi Q4 Earnings Show Digital Banking Growth, Drop In Card Spending.

Digital Strategies 152

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Javelin Strategy & Research

NOVEMBER 8, 2024

With one report per practice area, we offer strategic insights across Digital Banking, Fraud & Security, Payments, and Wealth Management. Whereas previous iterations of growth and optimism tended to focus on crypto as. As advisor and investor behaviors evolve with workflow automation, th.

Trends 40

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Gonzobanker

MARCH 28, 2024

2024 will prove to be a remarkably busy year in the digital space, when many financial institutions will make near-life-or-death choices about the future of their digital platforms and how they will support them. Like FIS, this announced migration has spurred many future digital discussions among the JHA install base.

Digital Banking 120

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NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds. trillion of the financial services industry’s business.

Digital Banking 40

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NCR

APRIL 16, 2018

.” As brands seek to build up and maintain a loyal customer base in this congested region, one goal that could prove to be more significant than any other (at least as far as customer experience is concerned) is getting digital banking right. Digital demands. Image: mdgomes via iStock.

Digital Banking 49

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The Financial Brand

OCTOBER 8, 2018

The bank is betting everything on an innovative alternative to the tech-heavy, AI-saturated strategies drenching fintechs and other competitors. The post Umpqua Bank Doubles Down On Its Human+Digital Strategy (Here’s Why) appeared first on The Financial Brand.

Digital Strategies 29

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Bobsguide

SEPTEMBER 5, 2022

Other banks have taken different approaches, including the use of video banking. The use of such video has increased access to financial services and provided assistance for customers who perhaps are unable to use ‘self-service’ options in new digital banking spaces. Customers at the core. The way forward.

Video 97

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Abrigo

JUNE 4, 2024

As Abrigo CEO Jay Blandford pointed out, community banks make up the only physical banking presence in one in three U.S. Chance-Chin elaborated on her bank’s digital strategy, which combines modern technology with close customer relationships. "We How do you make it 'my bank' for a 16-year-old heading to college?

Compliance 221

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PYMNTS

SEPTEMBER 30, 2020

The wave of digitization that has picked up incredible speed in banking over the past half year isn’t strictly a new trend, Randy Piatt , head of product solutions for Ondot Systems , told PYMNTS. But then COVID-19 came along and sent the digitization of financial services into overdrive nearly overnight.

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Javelin Strategy & Research

NOVEMBER 15, 2022

Banner Section Home Rss.xml 2023 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 40

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Banking 2020

NOVEMBER 18, 2015

Instead of physically going to a bank, 69 percent of mobile media customers are accessing banking accounts and transferring funds from the convenience and flexibility of their phones. The switch to digital banking has been a relatively recent change, and mobile banking has only just emerged as a viable option for customers.

Strategy 40

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American Banker

JUNE 24, 2016

Digital tools improve a bank's traditional sales process, but relationship-based banking is still a huge factor in winning over millennial customers.

Digital Strategies 53

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PYMNTS

APRIL 10, 2020

Corporate clients are increasingly driving FIs’ modernization efforts, with small and medium-sized businesses (SMBs) demanding mobile banking services, and larger corporates seeking bank tools that can seamlessly integrate with their own back-office platforms. Modernizing Corporate Payments.

Technology 360

Technology Company Operations Payments 360

PYMNTS

MAY 28, 2020

As the nation tiptoes toward phased reopenings and embraces a return to at least some life lived in physical spaces as the curve flattens, we’re unlikely to return to banking as it once was. Namely, people will want to transact digitally, but interact physically. In this way, digital transactions will continue to increase.

ATM 174

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PYMNTS

JUNE 28, 2016

Reports said D3 raised $10 million from West Partners for its digital SME and consumer banking tool, which is extended to existing financial institutions that want to strengthen their digital banking services for SME customers. ” Efforts to keep up with demand, he added, are what attracted investors.

Security 100

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Javelin Strategy & Research

NOVEMBER 7, 2023

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 45

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American Banker

JUNE 3, 2020

David Howard's leadership of the OceanFirst digital strategy and innovation team that has developed a robo adviser, an Alexa skill and other cutting-edge tools earned him recognition as one of American Banker's digital bankers of the year.

Digital Strategies 88

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PYMNTS

SEPTEMBER 10, 2019

But it is important that ATMs are embedded in the digital strategy of the bank, too.”. That multi-faceted strategy, he said, embraces services that are necessary not only for individual consumers, but also for small businesses that operate in cash-intense verticals, he told Webster.

ATM 158

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PYMNTS

AUGUST 13, 2020

“It’s one thing to have a limited electronic option available — that’s quite different than having a strong digital strategy.”.

Cards 202

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Fintech Labs Insights

SEPTEMBER 16, 2016

Alkami Technology , which demoed at FinovateStartup 2009 as iThryv and transitioned to its current incarnation a year later , announced this week that Desert Schools Federal Credit Union will use its ORB (Online Relationship Builder) digital banking platform.

Digital Banking 12

Digital Banking Technology Arizona Texas 12

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Top News . operations.

Millennials 101

Millennials Colorado Google Leadership 101

Gonzobanker

MARCH 24, 2021

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Chime and other challenger banks have quickly moved from being something mid-size FIs need to keep an eye on to being legitimate competition.

Customer Experience 116

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Fintech Labs Insights

JULY 31, 2014

I was on a call today with the digital strategy committee of a large U.S. It was clear from their line of questioning that they are grappling with how to prioritize among the many major opportunities on the digital side. Banks should be thinking the same way. 100/year easy. Probably more. Get #2 done, then charge $4.95/mo

Digital Banking 27

Digital Banking United States Google Digital Strategies 27

PYMNTS

JUNE 26, 2017

PayPal announced news that soon, Venmo and PayPal users will be able to send money transfers via its mobile app in a heartbeat to anyone they want — and have the receiver access and use those funds — in a heartbeat — anywhere that Visa and Mastercard debit cards are accepted. Venmo Goes Insta-Pay. Which is pretty much everywhere.).

Arizona 116

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Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. A recent study by Accenture reported on 30 major banking applications.

Trends 64

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Independent Banker

NOVEMBER 25, 2015

The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2 billion-asset, 85-branch community bank based in Rockland, Mass., We are trying to stretch ourselves and go beyond what other banks are doing,” Jimenez explains. Now, it’s table stakes for all banks.”.

Innovation 70

Innovation Community Bank social media Community 70

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. A recent study by Accenture reported on 30 major banking applications.

Trends 48

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PYMNTS

DECEMBER 15, 2017

And why a payment card at all, when banking services are overwhelmingly shifting to digital , and when the digital-first generation is the product’s prime target? Cozzo and Webster discussed how the prepaid element fits into Mastercard’s digital strategy, and how it answers millennials’ top three priorities.

Millennials 134

Millennials Management Cards Security 134

Gonzobanker

DECEMBER 5, 2018

Believe us when we say we get “experience,” but hard-nosed bank execs are looking at their resource spend and increasingly (and rightly) saying, “Show me the money. Gro brings a solid digital account opening platform, something Q2 was pursuing internally. And, in a hypercompetitive and rising rate environment: Better money.

Fraud 101

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Fintech Labs Insights

JANUARY 19, 2016

Meniga is the European market leader of next-generation online banking solutions. Its award winning software helps banks across the world improve and expand their digital banking user experience. Features: Highly personalized user experience in online and mobile banking.

User Experience 12

User Experience Digital Strategies Software Digital Banking 12

Javelin Strategy & Research

FEBRUARY 1, 2022

Bank of America ranked as “Best in Class” over 20 top U.S. Bank of America ranked as “Best in Class” over 20 top U.S. Javelin Strategy & Research’s annual Online Banking Scorecard shows how the. The report me.

Report 40

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Independent Banker

OCTOBER 31, 2021

“In order to stay competitive, we thought it was important to have various digital loan offerings available for our customers.”. Chris Jundt, First State Bank & Trust. Community bankers are increasingly recognizing that the future of digital lending is here. Northpointe Bank in Grand Rapids, Mich.,

Lending 91

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Gonzobanker

JUNE 11, 2018

Attendance at American Banker’s Digital Banking conference has grown significantly since I was here in 2016, reflecting the obvious interest levels in digital, yet the vibe remained largely the same as two years ago…. If 2016’s conference was the “mobile” conference, 2018 was most definitely the “voice” conference.

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