Gonzobanker

OCTOBER 13, 2020

With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. Appoint Digital Ambassadors.

Strategy 158

Strategy Digital Banking Digital Strategies Mobile 158

PYMNTS

APRIL 10, 2020

While this strategy can yield results, it can also create silos, hampering a bank’s ability to achieve one of the most vital goals of DX: seamless integration of operations that boost efficiency and improve the end-user experience. “Banks are technology companies,” Rio Tinto recently told PYMNTS.

Technology 360

Technology Company Operations Payments 360

Perficient

DECEMBER 2, 2020

“Having a Balance With a Bank Doesn’t Make You a Customer.”. Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. One happens to be a national bank that I’ve been with for as long as I can remember.

Data 294

Data Customer Experience Case Study Branding 294

Gonzobanker

JULY 20, 2022

When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Own It, Bankers!

Digital Strategies 174

Digital Strategies Strategy Customer Experience Leadership 174

PYMNTS

MAY 28, 2020

As the nation tiptoes toward phased reopenings and embraces a return to at least some life lived in physical spaces as the curve flattens, we’re unlikely to return to banking as it once was.

ATM 174

ATM Examples Mobile Digital Strategies 174

The Paypers

MAY 20, 2016

(The Paypers) HSBC has unveiled closing almost half its branches in India to rely more on digital banking and expand its consumer business in the South Asian nation.

Digital Strategies 28

Digital Strategies Strategy National Digital Banking 28

Fintech Labs Insights

DECEMBER 5, 2016

Daon’s technology can be deployed to provide authentication for digital banking, for payment verification, and employee credentialing, as well as cloud authentication. Daon was involved in the development of many of the larger-scale biometric systems used by democratic nations around the world.

Security 12

Security Mobile Technology America 12