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Building a Discipline to Drive Digital Banking Strategy

Gonzobanker

With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. Engage Net Promoter and Client Feedback Channels.

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Own It, Bankers!

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Goldman Sachs: Marcus Deposits At $97 Billion As 2020 Ends

PYMNTS

But the results also underscored the continued push into consumer banking, and specifically online banking. In terms of the top and bottom lines, the company reported numbers that far outpaced expectations. Earnings per share came in at $12.08, while consensus had been at $7.47. Revenues of $11.7

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Helping FI’s Develop Their ‘FinTech Sense’

PYMNTS

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. But such shifts must happen, lest those banks get left behind.

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Banks Should Make 2024 a True ‘Year of Digital’

Gonzobanker

While the mobile banking revolution has been going on for more than 15 years, most bank and credit union executives report that they are still only partially through their digital transformation. Bank and credit union leaders must love their due diligence! Choosing a new partner is no small feat.

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Why getting digital banking right could prove vital in the Gulf

NCR

.” As brands seek to build up and maintain a loyal customer base in this congested region, one goal that could prove to be more significant than any other (at least as far as customer experience is concerned) is getting digital banking right. Digital demands. Image: mdgomes via iStock.

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2024 Trends & Predictions

Javelin Strategy & Research

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

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