PYMNTS

JANUARY 28, 2020

But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. It’s not that banks don’t want to go more digital and mobile, he said. Of course, those digital strategies that FIs are (or should be) working on in 2020 can involve a variety of features, tools and offerings.

Fintech 169

Fintech Digital Strategies Mobile Strategy 169

PYMNTS

SEPTEMBER 30, 2020

“The big difference from what we saw even just 10 or 12 months ago when it comes to digitization is that banks are really starting to understand this is where they want to invest,” Piatt said. “To To bring it to a fine point, the pandemic has clearly separated institutions into two buckets — the digital haves and the have-nots.

Cards 334

Cards Tools Community Bank System 334

BankInovation

MARCH 15, 2022

Citi Commercial Bank will deliver automated origination and servicing capabilities to high-growth international markets throughout 2022. Citi Commercial Bank, which operates under the umbrella of the $2.3

Digital Banking 98

Digital Banking Fintech Operations Marketing 98

The Financial Brand

SEPTEMBER 26, 2021

Operational improvement in banking provides the foundation for increased efficiencies, improved customer experiences and new business models. The post Improved Digital Banking Customer Experiences Requires Operational Excellence appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience 43

Customer Experience Operations Digital Banking Banking Trends 43

PYMNTS

AUGUST 13, 2020

“It’s one thing to have a limited electronic option available — that’s quite different than having a strong digital strategy.”. As Evers pointed out, companies that do this can actually increase profits by up to 60 percent “just by simplifying the business operations.”.

Cards 202

Cards Strategy Digital Strategies Examples 202

Bobsguide

AUGUST 7, 2022

Cloud migration digitalizes the bank’s processes, enhances integrated ecosystems and enables new opportunity for growth in the UK. Moving from an on-premises model to a cloud-based managed service is a big part of our operational strategy for treasury activity,” said Gary McDermott, Treasurer at The Co-operative Bank.

Operations 68

Operations Strategy Innovation Policies 68

PYMNTS

JANUARY 11, 2021

While the trend of corporate treasurers seeking ways to enhance the global visibility of bank accounts and payment flows was clearly there well before the pandemic, said Georgakopoulos, what changed was a sense of urgency from clients to move to a digital environment with a renewed focus on guiding their organizations through the volatility.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

SEPTEMBER 10, 2019

But it is important that ATMs are embedded in the digital strategy of the bank, too.”. That multi-faceted strategy, he said, embraces services that are necessary not only for individual consumers, but also for small businesses that operate in cash-intense verticals, he told Webster. The Consumer.

ATM 158

ATM Examples Course Strategy 158

PYMNTS

OCTOBER 21, 2020

Banorte will connect “all related systems, including channels” to Volante’s VolPay , which will help the bank orchestrate and process cross-border transactions while also “accelerating the bank’s digital strategy,” Volante said in a press release.

System 140

System Payments Digital Strategies Capital 140

PYMNTS

MAY 28, 2020

As the nation tiptoes toward phased reopenings and embraces a return to at least some life lived in physical spaces as the curve flattens, we’re unlikely to return to banking as it once was. This indicates that banking customers will continue to embrace at least some digital channels, including those offered at the branch.

ATM 174

ATM Examples Digital Strategies Mobile 174

Abrigo

JUNE 4, 2024

As Abrigo CEO Jay Blandford pointed out, community banks make up the only physical banking presence in one in three U.S. Chance-Chin elaborated on her bank’s digital strategy, which combines modern technology with close customer relationships. "We How do you make it 'my bank' for a 16-year-old heading to college?

Compliance 221

Compliance Community Bank Community Conference 221

PYMNTS

MARCH 20, 2018

According to the BCG’s “Corporate Banking Executive Survey,” “front-to-back digital transformations” are essential to halt this shrinkage. Now is the time to develop a more coherent digital strategy to decide where to play and how to invest.”. The financial stakes are very high,” he continued.

Boston 109

Boston Survey Digital Strategies Regional 109

Bobsguide

SEPTEMBER 5, 2022

So how can financial services operators build trust in this digital age? One approach is to ensure technology is being utilised to automate simple tasks, allowing bank staff to take on new more complex responsibilities. Other banks have taken different approaches, including the use of video banking.

Video 97

Video Digital Strategies Security Digital Banking 97

Cisco

OCTOBER 19, 2020

In our event Oportunidades Emergentes: El nuevo paradigma financiero , we analyzed the great opportunities that arise for Latin America, as well as real experiences in terms of the growth of digital bank use and access to financial services by a greater number of clients.

User Experience 79

User Experience America Security Digital Banking 79

Independent Banker

SEPTEMBER 1, 2021

Engage new customers in digital conversations. Take Your Digital Strategy to the Next Level. Optimize your digital banking experience. Guided product selection is a simple add-on to your existing website that is essential for providing modern, next-level banking service. Exceed consumer expectations.

Analytics 91

Analytics Digital Strategies Analysis Meeting 91

PYMNTS

JUNE 11, 2018

But in an environment in which compliance pressures are rising, profits are declining and competition from FinTechs continues to build, the way in which corporate banks manage their data can mean sink or swim. In financial services, digitization has dramatically broadened the data pool. The financial stakes are very high,” he added.

Data 100

Data Management Analytics Compliance 100

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. operations. Top News . Curing the $2.4T

Millennials 101

Millennials Colorado Google Leadership 101

Gonzobanker

SEPTEMBER 4, 2018

In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Long-neglected contact center operations are finally getting attention from the C-suite.

Technology 114

Technology Resources Fraud Strategy 114

PYMNTS

DECEMBER 15, 2017

And why a payment card at all, when banking services are overwhelmingly shifting to digital , and when the digital-first generation is the product’s prime target? Cozzo and Webster discussed how the prepaid element fits into Mastercard’s digital strategy, and how it answers millennials’ top three priorities.

Millennials 134

Millennials Management Cards Security 134

Gonzobanker

MAY 31, 2019

Yes, “moment of reckoning” sounds melodramatic, but with so many institutions without any semblance of a small business digital strategy or impetus to change hugely inefficient processes, it’s a realistic summation of the current situation. Ready to compete against big banks, fintechs and non-bank lenders?

Lending 118

Lending Community Bank Community Data 118

Independent Banker

NOVEMBER 25, 2015

The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2 billion-asset, 85-branch community bank based in Rockland, Mass., has evolved over the years from operations oversight to overseeing operations and innovation.

Innovation 70

Innovation Community Bank social media Community 70

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing.

Trends 75

Trends Cyber Security Big Data Analytics 75

American Banker

AUGUST 12, 2016

The San Antonio-based bank announced Friday in a press release that it has named Cox its chief technology and digital officer, a newly created role that includes the oversight of information technology, digital strategy and operations, and experience design.

San Antonio 28

San Antonio Digital Strategies Strategy Technology 28

FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. It's a question continually posed in The 11 Commandments of Digital Banking.

Management 52

Management Customer Experience Regional Strategy 52

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing.

Trends 48

Trends Cyber Security Big Data Analytics 48

The Financial Brand

APRIL 27, 2021

Incumbents' advantages won't forestall an onslaught of new digital competitors for long without a complete reimagining of existing practices. The post Are We Facing an Apocalypse for Traditional Banking? appeared first on The Financial Brand.

Branding 43

Branding Digital Strategies Operations Strategy 43

Independent Banker

OCTOBER 31, 2021

“In order to stay competitive, we thought it was important to have various digital loan offerings available for our customers.”. Chris Jundt, First State Bank & Trust. Community bankers are increasingly recognizing that the future of digital lending is here.

Lending 91

Lending Community Bank Community North Dakota 91

Fintech Labs Insights

DECEMBER 5, 2016

Daon’s technology can be deployed to provide authentication for digital banking, for payment verification, and employee credentialing, as well as cloud authentication. In order to guarantee a consistent user experience across all operating systems and hardware, the platform approach is the only real solution.

Security 12

Security Mobile Technology America 12

CB Insights

MAY 15, 2019

DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year.

Innovation 78

Innovation blockchain Technology Groups 78