Perficient

DECEMBER 2, 2020

“Having a Balance With a Bank Doesn’t Make You a Customer.”. Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. Something he mentioned during the call stuck with me. Join Us Next Week. Please register today !

Data 294

Data Customer Experience Case Study Branding 294

BankInovation

APRIL 5, 2022

The latest EFMA-Infosys Finacle study reveals that — thanks to their accelerated digital transformation during the pandemic — incumbent banks are showing greater innovation maturity today than they did a year ago. Incumbent banks have been seriously disrupted by big tech and fintechs in recent years.

Study 98

Study Innovation Fintech Digital Strategies 98

Gonzobanker

MARCH 24, 2021

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. These execs have a very, very large voice in planning. If this is all the same person, she/he also has a bullhorn. The reality these people are dealing with is clear and indisputable.

Customer Experience 124

Customer Experience Strategy Community ATM 124

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. A recent study by Accenture reported on 30 major banking applications.

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. A recent study by Accenture reported on 30 major banking applications.

Trends 48

Trends Cyber Security Big Data Analytics 48

FICO

JUNE 21, 2022

How ready and willing are Tier-1 banks to transform again and again to simply stay relevant to customers and stay ahead of emerging competition? It's a question continually posed in The 11 Commandments of Digital Banking. How FICO Can Help You Develop a Winning Digital Strategy.

Management 52

Management Customer Experience Regional Strategy 52

CB Insights

MAY 15, 2019

The labs aim to help Deutsche Bank evaluate and adopt emerging technologies, develop a culture of innovation, and contribute to the bank’s digital strategy. Notable projects: Eye-tracking solution Eyevido was discovered by the Deutsche Bank Berlin Lab as a very early-stage startup. Bank of America.

Innovation 78

Innovation blockchain Technology Groups 78