PYMNTS

MARCH 26, 2020

But the FinTechs, Baird noted, are adapting and innovating around that issue. Now, the challenge (and opportunity) for banks is to take what they’ve already built in terms of both physical infrastructure and consumer relationships and expand upon the things consumers say they need in a financial services provider.

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

MARCH 9, 2020

It’s also an interesting insight for digital-only banks that somewhat proudly eschew physical for digital, traditional banks that have physical branch footprints and ATM providers interested in complementing the traditional banking services experience.

How To 232

How To Millennials ATM Fintech 232

PYMNTS

APRIL 19, 2017

Branding the Nadia avatar as a “trainee” helps the agency convey to users that the program is still learning how to interact in an emotionally intelligent manner. TO DOWNLOAD THE APRIL EDITION OF THE PYMNTS DIGITAL BANKING TRACKER™, CLICK THE BUTTON BELOW. . . About the Tracker.

Digital Banking 180

Digital Banking Technology Meeting Samsung 180

Chris Skinner

JUNE 21, 2018

I sometimes think I’m too harsh on the financial community, with my continual banter about core systems change, lack of digital leadership, inability to see how critical digital is to their future and the impact FinTech is making on global financial structures.

How To 204

How To Leadership Community Fintech 204

Insights on Business

FEBRUARY 13, 2019

Banks continue their digital transformation journey to create new business models to satisfy today’s demanding customers. How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

FEBRUARY 22, 2019

Consumers take a somewhat binary view of the features and functions that come packaged as innovative: They either believe those innovations can solve problems and, therefore, embrace them or the consumers go somewhere else that offers legacy features and functions.

Innovation 153

Innovation System Regional America 153

PYMNTS

JULY 20, 2017

New players on the digital banking scene are hoping to change the game by looking to industries that are categorically unlike banks for inspiration. Over the past few years, dozens of so-called digital-only “challenger” banks have emerged on the financial scene, ready to compete with larger more traditional banks.

Digital Banking 128

Digital Banking Video Mobile Survey 128

Bank Innovation

MARCH 7, 2019

Before Citizens Financial Group launched its digital-only banking unit, Citizens Access, last July, a team of bankers spent months intensely analyzing how customers might interact with a digital bank with no physical presence versus a traditional bank with a large network of branches.

Branding 170

Branding How To Marketing Digital Banking 170

PYMNTS

APRIL 1, 2019

At the end of the day, he noted, trust is the critical element at credit unions, and the main differentiator between credit union customers and other banking customers. It’s a statement borne out by the new Credit Union Innovation Playbook , a PYMNTS/ PSCU collaboration. But, Lynch noted, it is still a starting point. For example, 49.1

Innovation 141

Innovation Fintech Fraud Security 141

PYMNTS

JULY 11, 2018

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Over the last several years, direct bank deposits have grown six times faster than deposits at traditional banks as consumers have sought innovative new ways to save money,” said John Rosenfeld, president of Citizens Access.

Digital Banking 103

Digital Banking United States FDIC ATM 103

PYMNTS

APRIL 10, 2019

As consumers flock to banking apps, succeeding in the world of digital banking is not as easy as it used to be when mobile apps emerged a decade ago. Around the Digital Banking World. However, legacy banks across the globe have been far from idle when it comes to digital and mobile innovation.

Mobile 185

Mobile Digital Banking social media Strategy 185

Chris Skinner

JULY 21, 2017

There’s an old joke about the guy who’s lost driving in the countryside who stops to ask a pedestrian how to get to the city. The pedestrian replies: “oh, if you want to get there, I wouldn’t start from here”, and this is exactly how banks feel today. Not bad for a six-year-old start-up.

Fintech 361

Fintech System Technology Apple 361

PYMNTS

SEPTEMBER 25, 2019

There is no Pan-African digital bank,” Hainy said. “So The idea, as Hainy explained to Webster, was to use that lending as a way to get consumers on board with the company’s upcoming and broader banking options. Unlike other FinTech startups, Kuda was granted a banking license from the Nigerian Central Bank.

How To 130

How To Lending Examples Digital Banking 130

PYMNTS

AUGUST 13, 2018

Exhibit A: EQ Bank , at the beginning of 2016, took its place as Canada’s first digital-born bank, and has now reached $2 billion in deposits. The concept is a bit different than might be seen with other digital banking models. Such a meteoric pace indicates a key question for banks considering the digital route.

Digital Banking 113

Digital Banking social media Course Marketing 113

PYMNTS

JANUARY 31, 2019

The new Digital Banking Tracker highlights how banks are adopting new approaches to protect their customers and clients from nefarious actors. News From The Digital Banking Landscape. In the UAE, for instance, a group of banks recently banded together to crack down on acts of check-related fraud.

System 197

System Fraud Digital Banking Groups 197

PYMNTS

SEPTEMBER 30, 2019

We imagine if presented with an iPhone, penicillin, an automobile or just a ballpoint pen, even the original scribe would have been forced to concede that exciting innovations might be coming up on humanity’s horizon in the intervening 30 centuries. So today (Sept. 30), the card network announced just such a FinTech partnership.

Marketing 211

Marketing Fintech Cards Branding 211

PYMNTS

JUNE 3, 2020

That point is driven home with numerous examples in PYMNTS’ latest Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB. BNP Paribas believes that building out a private cloud will allow it to focus more heavily on its plans for online banking innovation,” the Tracker states. “It

Software 205

Software Innovation Examples Digital Banking 205

Independent Banker

JULY 31, 2022

When Rockland Trust synced up with an ICBA ThinkTECH Accelerator grad to launch a virtual digital banking platform, it took relationships between the community bank and its customers to a whole new level. For Rockland Trust, a $20 billion-asset community bank in Rockland, Mass., Innovation has to continuously add value.

Innovation 91

Innovation Community Bank Video Community 91

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. FIs Or FinTechs: Who Will Power Banking’s Big Digital Shift? The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

DECEMBER 29, 2020

The pandemic has highlighted CUs’ need to invest in digital and remote solutions, but many of these trends are far from new, McNeill explained. Innovating members’ experiences has been a priority for CUs for many years, with CUs paying special attention to rolling out offerings and features via online and mobile channels.

Capital 190

Capital Operations Mobile Innovation 190

American Banker

MARCH 16, 2025

A new award will recognize tech projects that are changing the way bankers do business.

How To 72

How To Innovation Digital Banking Technology 72

PYMNTS

MARCH 13, 2017

The March Digital Banking Tracker™ highlights the ways several banks are investing in technology and innovation to bring consumers more efficient banking solutions. . News from the World of Digital Banking. consumers to transfer money, check balances or send funds to a contact. About the Tracker.

Report 149

Report Digital Banking Millennials Tools 149

Accenture: Banking

NOVEMBER 27, 2017

Connecting more than 8,000 decision makers and thought leaders across the industry, Sibos 2017 in Toronto was once again the platform where the global financial community explored the disruptions and opportunities in payments driven by innovation, technology and new business models.

Innovation 174

Innovation Conference Fintech blockchain 174

PYMNTS

NOVEMBER 29, 2017

According to the forthcoming digital bank-and-brokerage service combo’s co-founder and CEO, Stephane Lintner, the firm is launching a model that reimagines security in the digital age. In the future, Lintner hopes to bring his bank’s services to an arena he sees as a natural extension: cryptocurrency security.

Digital Banking 108

Digital Banking Trends Security Regulation 108

PYMNTS

FEBRUARY 3, 2020

And while some imagined there’d be banks on Mars by 2020, few guessed that dull ATMs would one day reinvent retail banking. ATMs have come full circle — starting life as the best tech innovation the public had ever seen (from banks), then becoming utterly routine, and to the present day — when ATMs are suddenly sexy again.

ATM 165

ATM Digital Banking Innovation Video 165

Celent Banking

DECEMBER 1, 2014

Kudos to TD for taking a leap here in an effort to innovate and try something new. The Canadian mobile landscape has been pretty quiet, with the most recent “innovation” being the launch of mobile remote deposit capture by some of the banks. I’m looking forward to seeing how this one plays out.

User Experience 173

User Experience Mobile Innovation United States 173

Chris Skinner

JULY 23, 2017

This week’s main blog headlines are … Why FinTech start-ups think they can beat the banks There’s an old joke about the guy who’s lost driving in the countryside who stops to ask a pedestrian how to get to the city. You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint.

Boston 171

Boston Bitcoin Innovation Conference 171

PYMNTS

NOVEMBER 3, 2020

And that means the path toward open banking, where, in Europe for example, banks share account data with authorized parties in standardized formats, may be anything but smooth. The document released by the CFPB specifically targets the implementation of Section 1033 of the Dodd-Frank Act.

Data 199

Data Digital Banking Report Examples 199

PYMNTS

SEPTEMBER 2, 2020

The pandemic got CUs further focusing on how to “get their customers digitally engaged — from onboarding through usage — and helping their members continue to live their day-to-day lives in a world that has changed.”. After all, while consumers’ lives have changed, their banking needs, in many ways, haven’t.

Payments 223

Payments Innovation Meeting Digital Strategies 223

PYMNTS

JULY 29, 2019

At the time the transaction was announced, the companies said users would benefit from a “highly complementary combination” that offers a range of payments and financial services, spanning account processing and digital banking, integrated payments and the Clover POS system, among other products and services.

Data 185

Data Leadership Taxes System 185

PYMNTS

MARCH 18, 2020

Such is the situation in financial services, where the capabilities that have been unlocked by digitization have rather radically changed consumers and preferences — although perhaps in ways that don’t stand out as obvious. Their questions aren’t so much about why they should be doing this, and much more about how to get started.

Cards 217

Cards Tools Mobile Google 217

PYMNTS

OCTOBER 22, 2020

When the pandemic hit, Elan recognized the need to help its 1,300+ banking partners adapt and adjust so they could better serve their own customers.

How To 130

How To User Experience Fraud Cards 130

PYMNTS

AUGUST 28, 2020

Scott Boatwright, Chipotle ’s chief restaurant officer, tells PYMNTS that the chain had been improving its digital channel long before the pandemic and is using it to target an entirely new customer segment. Here’s how he sees the digital-first restaurant landscape shaking out. Trackers and Reports.

Retail 208

Retail Los Angeles San Francisco Online 208

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. Digital Banking.

blockchain 170

blockchain Retail Trends Mobile 170

NCR

JULY 31, 2017

As we explored in the first part of this two-part guide, digital banking fraud is an escalating threat to financial institutions and their customers. Digital banking fraud can take many forms, such as identity fraud and account takeover , which are becoming increasingly common. million in 2016.

Fraud 74

Fraud Digital Banking social media Security 74

PYMNTS

JULY 3, 2020

Taylor noted that omnichannel commerce already existed before the pandemic, but its scale and reach have expanded markedly during the crisis. “’Omnichannel’ used to be code for the big guys trying to figure out how to dominate the market, but after COVID-19, it means something entirely different,” she said. A Hopeful Tomorrow.

Innovation 245

Innovation Software Mobile Cards 245

PYMNTS

JANUARY 18, 2017

2017 could have some big changes in store for digital banking. As the calendar turned to January, banks rolled out new ways for both commercial and corporate banking clients to conduct business by tapping the potential of several new financial innovations. Notable news from the Digital Banking space.

Data 100

Data social media Report Community Bank 100