PYMNTS

OCTOBER 6, 2020

Of course, the pandemic has forced banks – like all businesses – to rethink their priorities and make adjustments to how they interface with customers. This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck, president and general manager of NCR Corporation, in a statement. “In

Digital Banking 256

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Accenture: Banking

MAY 31, 2021

The post Are you empowering relationship managers to serve digitally savvy commercial banking clients? appeared first on Accenture Banking Blog. “I don’t want us to spend the next two years simply dealing with the aftermath of the pandemic,” they explained. Instead, we need to focus on….

Management 329

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Payments Dive

OCTOBER 22, 2019

Chime Bank is recovering from its third system outage since July, and this most recent incident is serving as a wake-up call for many in the industry about the vulnerabilities of managing critical financial services in a digital-only environment.

Digital Banking 264

Digital Banking System Industry Management 264

Chris Skinner

AUGUST 3, 2020

Things we’re reading today include … Bakery manager sacked for using own bank card to help elderly customers blocked from paying with cash Lloyds bank manager ‘sacked for helping customer open mail’ Monzo’s losses double as popular UK digital bank warns of pandemic uncertainty Canary Wharf Group recalls staff to … The (..)

Digital Banking 418

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PYMNTS

AUGUST 4, 2020

The writing has been on the wall: PYMNTS research has found that though most people are satisfied with their in-place relationships with banks, only about 40 percent of people would be “extremely” or “very” likely to bring their banking relationships to Big Tech or FinTechs. 4, behind PayPal, Amazon and Walmart.

Google 298

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Gonzobanker

DECEMBER 5, 2024

Will new infusions in the digital banking space translate to real innovation? This year has delivered many “that wasn’t on our digital 2024 bingo card” moments for the team at Cornerstone Advisors. NCR, known for its ATM and POS solutions, had stepped into digital banking to expand its offerings for banks and credit unions.

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Gonzobanker

DECEMBER 5, 2024

Will new infusions in the digital banking space translate to real innovation? This year has delivered many that wasnt on our digital 2024 bingo card moments for our industry. NCR, known for its ATM and POS solutions, had stepped into digital banking to expand its offerings for banks and credit unions.

Digital Banking 165

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PYMNTS

NOVEMBER 17, 2020

Lumin Digital announced today (Nov. 17) that it will provide Los Angeles Federal Credit Union (LAFCU) with its cloud-based online and mobile digital banking platform, according to a press release emailed to PYMNTS.

Los Angeles 192

Los Angeles Digital Banking Analytics Mobile 192

PYMNTS

OCTOBER 1, 2020

The great digital shift is transforming credit cards into money management tools. Through the expanded program, cardholders will also be able to manage their accounts, review their transaction history, check their balances and complete other activities – all in a digital environment.

Cards 249

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PYMNTS

NOVEMBER 24, 2020

The pandemic is reshaping banking.

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Gonzobanker

JUNE 20, 2024

According to Cornerstone’s Digital Banking Performance Metrics study, the percentage of new accounts opened in digital channels dropped for the second straight year. That’s not what’s happening with digital banks and fintech firms. Some digital banks in the U.K., Nor is it a winning strategy.

Digital Banking 172

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South State Correspondent

FEBRUARY 22, 2023

Non-Expert Deposit Pricing Management – How To Destroy Bank Franchise Value The best way to quickly destroy value is to peg a deposit product to an index such as SOFR, Prime, Fed Funds, or Treasuries. However, this doesn’t tell the whole story when it comes to deposit management.

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PYMNTS

SEPTEMBER 16, 2020

Cloud enterprise resource planning (ERP) company Acumatica has rolled out its Acumatica Advanced Expense Management and Electronic Bank Feeds for its Acumatica Cloud ERP solution, which will increase automation and electronic banking, according to a press release.

Tools 190

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Abrigo

JANUARY 25, 2022

Change Management Helps Financial Institutions with Digitalization Bank and credit union executives who manage the people side of digital transformation have more success. . Takeaway 1 Financial institution executives seek additional advances in digitalization that have helped them through the pandemic. .

Management 195

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Bank Innovation

DECEMBER 4, 2019

Koho, a Toronto-based digital banking startup, is on track to expand its product suite to include credit and savings products in 2020, CEO Daniel Eberhard told Bank Innovation on Wednesday. In late November, the […].

Tools 332

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PYMNTS

FEBRUARY 21, 2020

The LendingClub announcement follows the news that mobile bank Varo received approval from U.S. regulators to secure a national bank charter, in turn clearing the runway for the entity to accept consumer deposits.

Digital Banking 224

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Perficient

OCTOBER 19, 2020

Financial institutions must begin now to prepare a solid 2-year plan to manage this transformation; otherwise, they will lose ground to new competitors entering their footprint. Digital Banking : Demand for digital banking has accelerated over the last 6+ months and should be a top priority for financial institutions.

Video 520

Video Security Tools Strategy 520

Jack Henry

JANUARY 10, 2025

In an increasingly complex financial world, small businesses and large corporations face distinct challenges when it comes to managing their finances.

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PYMNTS

APRIL 23, 2020

Banks looking to meet customers’ standards must have a holistic view of the digital experience and consider all aspects of their operations rather than prioritizing one over another, according to KeyBank Executive Vice President and Head of Digital Banking Jamie Warder. “We

System 226

System Digital Banking Online Guidelines 226

Jack Henry

APRIL 16, 2024

In the rapidly evolving landscape of the financial services, digital banking has reshaped the way individuals and businesses manage their finances. One of the key elements driving the success of digital banking services is the idea of optionality and making it easy to find banking features or products.

Digital Banking 113

Digital Banking Management 113

Abrigo

FEBRUARY 26, 2025

Community banks have a unique opportunity to strengthen their deposit base by embracing digital transformation, optimizing customer engagement, and enhancing their product offerings. By offering tailored solutions, community banks can strengthen relationships with local businesses while growing deposits.

Community Bank 195

Community Bank Community Strategy Analytics 195

Bank Innovation

JANUARY 5, 2020

Digital banking brand Majority, which is aimed at reaching immigrants who lack credit history, is on pace to launch across the U.S. Majority is a membership-based digital banking service that costs $5 per month.

US 273

US Digital Banking Branding Management 273

PYMNTS

APRIL 24, 2020

Customers load their original payment cards’ details onto Curve’s mobile app and can select which to use when making physical or digital transactions. The introduction of innovative infrastructures and features will keep entities competitive as digital banking becomes broader and more complex.

Digital Banking 207

Digital Banking Cards Tools Examples 207

Perficient

MAY 26, 2021

Jamie Warder, EVP & Head of Digital Banking, KeyBank. Bridgit Chayt, SVP Director Commercial Payments & Treasury Management, Fifth Third Bank. Kim Snipes, CIO Consumer and Digital, KeyBank. Beth Johnson, Chief Experience Officer, Citizens. Hans Zandhuis, Head of Ally Lending, Ally.

Fintech 462

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PYMNTS

NOVEMBER 22, 2020

Raiffeisen , the third-largest Swiss banking group, has joined up with software provider CoCoNet to launch a payment and cash management service for companies, a statement says.

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PYMNTS

SEPTEMBER 24, 2020

In the great digital shift , the mobile device is the point of sale — especially in Asia’s fast-growing markets. At a high level, beyond market-specific data points, said Donlea, there are a few notable trends tied to digital commerce that have been shaped by the pandemic.

Mobile 245

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Perficient

JANUARY 15, 2021

Master data management and data governance adoption [6:10]. How industry leaders are structuring their digital ecosystem [15:10]. Robo-advisors and wealth management [17:40]. Post-COVID advice for personalization and digital interactions [23:50]. Data and AI-based disruptions [2:14]. How is big data being used? [11:12].

Trends 495

Trends Data Big Data Apple 495

Bank Innovation

JANUARY 22, 2018

EXCLUSIVE – British money management app Emma has integrated with challenger bank Monzo today. Last week Bank Innovation reported Emma’s plans to partner with digital banks like Monzo and Revolut. Today, Monzo released a statement confirm that integration.

Innovation 268

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Gonzobanker

APRIL 11, 2023

It’s one of a banker’s worst nightmares: the digital banking conversion that was designed to improve the customer experience fails – locking users out of their accounts, not showing balances, making wire transfer features inaccessible… It recently happened to a $25 billion bank in the Midwest. And to all … a good night.

Digital Banking 147

Digital Banking social media System Customer Experience 147

Chris Skinner

FEBRUARY 11, 2020

Things we’re reading today include … Wells Fargo CEO Scharf shakes up management at scandal-hit bank ABN Amro’s fourth-quarter net profit misses on low interest and rising impairments German digital bank N26 pulls out of UK, blaming Brexit Blockchain: The revolution that hasn’t quite happened Challenger bank N26 to shut … (..)

blockchain 260

blockchain Digital Banking Management 260

Chris Skinner

JULY 20, 2017

One of the presentations I particularly enjoyed at the EFMA meeting was from Gürhan Çam, Senior Vice President- Digital Banking at DenizBank, Turkey. You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. First, there is the fastPay Wallet.

social media 292

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Payments Dive

NOVEMBER 5, 2019

Leslie Martinez-Moreno, senior manager of user experience and design at CIBC, sat down with Tim Tang of Hughes, to discuss the role of design and user experience in the transformation to digital banking.

User Experience 231

User Experience Digital Banking Management 231

PYMNTS

JANUARY 19, 2021

National Australia Bank Chooses Eedenbull. National Australia Bank (NAB) has chosen Eedenbull to integrate its payment and spend management technology for SMB customers. NAB will add Eedenbull’s Q Business platform to its offering to help SMBs track and manage spend, as well as to automate compliance controls.

Fintech 341

Fintech National Groups Tools 341

Bank Innovation

JANUARY 7, 2020

At first glance, New York-based Qapital, a digital banking, investing and budgeting platform, might look like a challenger bank. But CEO and co-founder George Friedman says Qapital’s offerings are more than just a collection of financial products. To Qapital, which launched in the U.S.

New York 362

New York Digital Banking Customer Experience Management 362

PYMNTS

SEPTEMBER 16, 2020

The shift is increasingly necessary as the digitization of payments and commerce continues to accelerate, especially with the tailwind of the pandemic in place. In the digital banking world, the customer expects a ‘customer-centric’ experience across channels,” Caldeira told PYMNTS.

Digital Banking 294

Digital Banking Software System Meeting 294

PYMNTS

DECEMBER 9, 2020

Bill.com and Wells Fargo are partnering on a new feature called Bill Manager to help small- to medium-sized businesses (SMBs) access automation for the accounts payable (AP) and accounts receivable (AR) process, according to a press release emailed to PYMNTS.

Mobile 283

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Payments Dive

FEBRUARY 29, 2024

The digital bank set aside $20 million to cover a potential penalty stemming from compliance risk management issues predating the company’s current management.

Risk Management 195

Risk Management Compliance Digital Banking Management 195