Gonzobanker

JULY 20, 2022

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. One of the fatal mistakes many institutions make is viewing digital as falling entirely within the domain of I.T. What Does a Digital Product Manager Do?

Digital Strategies 174

Digital Strategies Strategy Customer Experience Leadership 174

PYMNTS

MARCH 4, 2020

And while the headlines may focus on the battle for the individual consumer’s share of wallet, banks are facing an increasingly competitive environment when it comes to getting — and, of course, keeping — corporate clients. He also noted that the digitization of payments has been slowed a bit by a stubborn adherence to the paper check.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

JULY 24, 2019

Alternatively, another line of thinking holds that tech firms need a bit of the know-how and the installed base that banks have built up over … well, centuries. Banks need to get smarter about tech, and tech needs to get smarter about banking. Time may be of the essence in bringing those entrenched services to the digital realm.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

NOVEMBER 1, 2018

That said, for banks to translate that trust into consumer loyalty and revenue in this digital and mobile age, they need to design products that emphasize security as much as UX, and to market their products appropriately. Banks have that base of trust, and the ability to engage with customers,” Oosthuizen added.

Fintech 191

Fintech UX Mobile Innovation 191

Gonzobanker

JANUARY 25, 2019

Beyond Payments into Digital. Cornerstone Advisors Managing Director Jim Burson pointed out that while small relative to its payments revenue, in 2018 First Data partnered with Live Oak Bancshares to establish the Apiture Digital Banking offering. Will their ability to perform well and be cost-competitive change?

Data 124

Data Fintech Community Bank UX 124

FICO

MARCH 1, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes. Digital lift-and-shift is not a strategy! How FICO Can Help You Advance Your Digital Banking. Respect the data.

Digital Banking 52

Digital Banking Data Customer Experience eBook 52

Gonzobanker

FEBRUARY 23, 2022

As the collision of traditional banking and fintech continues, there will be more competition and more innovative banking solutions due to the increasing number of actors seeking defensible niches and operational scale. As the gold rush period shakes out, Cornerstone predicts only one in five banks will have a strong enough I.T.

Community Bank 128

Community Bank Strategy Risk Management Fintech 128

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

JUNE 4, 2020

That messaging also includes a pitch for apps as a way to better manage a card.”. Those pitches seem likely to attract a customer’s attention as FIs’ email-open rates have topped 70 percent since the pandemic began, and consumers are increasingly interested in tools to help manage their spending.

Mobile 141

Mobile UX Cards Payments 141

Gonzobanker

MAY 1, 2018

The Payments GonzoBankers have just returned from the PSCU member forum and the biggest announcement (among many) was the launch of Lumin Digital , a new digital banking platform that is currently available only to credit unions. This is the closest UI/UX experience to the big banks we have seen. Final Thoughts.

System 93

System UX Data Tools 93

Gonzobanker

SEPTEMBER 10, 2019

This deal looks good for Temenos, Kony and the banking industry clients of both firms. The digital banking market continues a long burn—this time like the smoke of a Texas summer barbecue. Geneva-based Temenos’ announced the acquisition of Austin, Texas-based digital application provider Kony in a deal totaling $580 million.

United States 88

United States Texas Austin Kansas City 88

CB Insights

AUGUST 2, 2018

One of the biggest trends in fintech today is the rise of digital banking products like mobile checking accounts and new debit cards. From Square to Paypal, a host of fintechs are creating products that let consumers spend money directly out of digital accounts using a physical card. ux to help target existing clients.

Cards 71

Cards Fintech UX Strategy 71

Gonzobanker

NOVEMBER 12, 2018

Aggressively marketed by Oracle as its platform of choice for the Oracle relational database management system, Oracle database releases are first developed in an Oracle Linux environment and then ported to other operating systems running on its RDMS. Red Hat and the cloud are impacting banks’ core system deployments.

Software 84

Software System UX Community 84

CB Insights

APRIL 29, 2019

As of this publication, LinkedIn showed active listings for a UX design alchemist at Critical TechWorks and a product and solutions development alchemist at Together Abroad. At the now defunct Convergys Corporation, new sales employees pitching the company’s customer management software were known as retail Jedis. Retail Jedi.

Innovation 78

Innovation Software Taxes Google 78

Fintech Labs Insights

MARCH 3, 2016

That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. In 2012, the company saw an opportunity in offering digital banking services. >3 million digital end customers (retail & corporate).

UX 12

UX User Experience US Tools 12

BankNXT

JULY 3, 2017

Daryl Wilkinson talks about the potential for the role of the relationship manager in small business banking. What’s so small about business banking? on BankNXT.

Management 54

Management Customer Experience UX Leadership 54

CB Insights

JULY 11, 2019

get the building the bank of the future report. Download the free report to find out about the rise of digital banking, challenger bank strategies and how incumbents are fighting back. Product engagement and maintaining a clean UX/UI. As a result, consumer adoption is at an all-time high.

Fintech 64

Fintech cryptocurrency Examples Cards 64

Fintech Labs Insights

JANUARY 12, 2017

Efigence is a technology company specializing in designing customer experience and implementing innovative technologies for banks and financial services. Efi4: a robust, nimble, and versatile digital banking platform. Tailored UX for unique look-and-feel. Hubert Czerski, Head of Project Management and Analysis.

UX 12

UX Digital Banking Customer Experience Innovation 12

The Financial Brand

MARCH 18, 2015

Consumers no longer want manage their finances themselves. Instead, they want the one-tap digital banking support from advisors 24/7. Customer Experience CX mobile apps mobile banking UX video banking video chat'

UX 12

UX Video Customer Experience Mobile 12

Fintech Labs Insights

AUGUST 31, 2016

The ongoing migration to mobile provides financial institutions a chance to reboot their approach to delivering information digitally. Digital banking v1.0 desktop online banking) was primarily about porting paper-based statements into an online format. Digital banking v2.0 It’s a good long-term move.

Mobile 22

Mobile UX Seattle Online 22

Fintech Labs Insights

JANUARY 19, 2016

STRANDS develops innovative software solutions that enable banks to offer personalized digital banking experiences by applying machine learning algorithms within big data ecosystems. Features: Intuitively transforms complex bank data into key customer insights. Open, web-based application with state-of-the-art UX.

UX 12

UX Big Data Strategy Innovation 12

Fintech Labs Insights

JANUARY 31, 2023

These are the largest events in the financial services industry geared towards payments and card technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart payments firms and card issuers. Payments UX: Zelle Confuses

Las Vegas 15

Las Vegas Conference Industry San Diego 15

Fintech Labs Insights

SEPTEMBER 3, 2015

Urban FT (UFT) delivers an enterprise grade platform to both financial and non-financial issuers to give their customers industry leading digital banking products. Powerful management tools for custom branding and functionality. As Chief Product & Brand Officer, Mark oversees all design, UI, and UX initiatives.

UX 12

UX New York Branding Conference 12

Fintech Labs Insights

FEBRUARY 4, 2022

After running a small(ish) business for nearly 30 years, we have plenty of first-hand experience on the pros and cons of SMB financial management software ( see Note 1 for the products we’ve used ). Cards : Currently, 16 startups offer charge cards (or credit cards) and business expense management services in the United States.

Fintech 15

Fintech Payments UX United States 15

Gonzobanker

DECEMBER 19, 2022

GonzoBanker of the Year: Bank. David Brager, Citizens Business Bank (Ontario, Calif.). There’s nothing more Gonzo than a CEO who simply bleeds the soul of front-line relationship managers, and Brager could write a bestselling book on this topic. Steven Schnall, CEO of Quontic Bank. The Appropriate CFPB Target Award.

Community 216

Community Fintech Industry Innovation 216

Fintech Labs Insights

FEBRUARY 15, 2016

Digital banking app. Digital investment advisor. Tags: B2B, consumer, compliance, sales, on-boarding, UX, Silicon Valley Bank (lender). Latest round: $70 million Series D. Total raised: $102.2 HQ: Oakland, California. Source: Crunchbase. Maestro Health. Employee benefits and health insurance services.

Company 12

Company Fintech New York City Comparison 12

Gonzobanker

DECEMBER 20, 2019

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. Bank Acquisition of the Year. And this year’s Smarter Bank is … drum roll … USAA. ConnectOne Bancorp, Inc.

Idaho 148

Idaho Conference Data Marketing 148