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The Next Killer Digital Banking Feature Doesn’t Come from Being ‘Boring’

Gonzobanker

With the latest scandal entangling fintech middleman Synapse and its partner banks, it wouldn’t be surprising for more bankers to embrace “boring” over “daring,” with executives fearing what could go wrong with banking-as-a-service partnerships or, more broadly, with their fintech pairings. Nor is it a winning strategy.

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Personalized Marketing: What Banking Customers Really Want

Perficient

The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S. prefer to bank via a mobile app or website. And those consumers desire digital experiences that are personalized and meaningful.

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Essential Marketing Strategies for Fintech-Bank Partnerships

The Financial Brand

Partnerships are becoming a core competency for banks and credit unions. The post Essential Marketing Strategies for Fintech-Bank Partnerships appeared first on The Financial Brand. Five steps will help ensure a successful collaboration.

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A new digital bank needs a new customer service experience

Insights on Business

For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. Next was born to complement Bradesco’s strategy. Hyper-connected journey.

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Humanizing the Digital Banking Experience

Long Lasting Ideas

Continue reading Humanizing the Digital Banking Experience at Bank Marketing Strategy + Ideas. For starters, this relatively. new process means that consumers no longer follow the traditional buyer. journey, are far better educated, far more demanding in terms of both service quality.

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Rethinking Checking Account Strategy in a Digital Banking World

The Financial Brand

The post Rethinking Checking Account Strategy in a Digital Banking World appeared first on The Financial Brand. Neobanks steal primary accounts from financial institutions that haven't updated their view of checking. The antidote is straightforward.

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BofA Ups Digital Prowess with Marketing & Digital Banking Combo

The Financial Brand

This article BofA Ups Digital Prowess with Marketing & Digital Banking Combo appeared first on The Financial Brand. It's also part of Bank of America's strategy to drive true personalization. Knocking down silos is key to improving the customer experience.