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RBS uses branches to push digital banking

NCR

One of the big challenges facing large retail banks today is how best to manage their branch network. The growth in digital banking options is making it increasingly difficult for financial institutions to justify the cost of a large branch network, but there are many customers who still want face-to-face service from their bank.

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The 2019 GonzoBanker Awards

Gonzobanker

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. A finance pro who was not afraid of technology, Trylko brought respect and class to every endeavor he undertook. So many miles to go, retail bankers! billion of assets under management.

Idaho 148
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57 banks and nothing wrong?

Chris Skinner

Seven years ago, the first new retail bank in almost a century got its licence to open: Metro Bank. Now, there are so many new banks starting up in Britain (and across Europe) that it’s sometimes hard to keep up with it all.

Metro 283
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Thoughts on Branch Transformation 2016

Celent Banking

Unlike one once stalwart retail banking industry event in the US, RBR’s attendance has been on a multi-year growth trajectory. This year, attendance was up 20% over 2015 and included delegate representatives of 116 banks from 53 countries. Hertz’ initial kiosk difficulties had nothing to do with technology.