PYMNTS

MAY 28, 2019

Much thought is given to millennials and even Generation Z — consumers who were born during fixed periods of time, and who are having an increasing impact on payments and commerce. But let’s not forget the role of the teenager in digital retail, financial services and transactions. Retail and Teenagers.

Digital Banking 139

Digital Banking Google Mobile Groups 139

PYMNTS

FEBRUARY 14, 2020

We have deep dives into unattended retail, rapid settlements and cybersecurity, as well as news on Mastercard receiving the go-ahead from China’s central bank to set up a bank clearing business. NEW DATA: Consumers Like Cashier-less Retail But Retailers Aren’t Hitting The Mark. Trackers and Reports.

Retail 141

Retail Cards Millennials Fraud 141

PYMNTS

JUNE 16, 2016

A lot of fuss is made over millennials and their proclivities toward things being easy. So, when it comes to something like digital banking , it’s not so much about finding what’s easy as it is about finding what service best meets millennials’ needs. Millennials to big banks: No thanks ….

Millennials 100

Millennials Mobile Digital Banking US 100

Bank Innovation

MAY 16, 2019

KOHO, a Toronto-based digital banking startup, has raised C$42 million (US$31 million) in a Series B round to add new products and services. KOHO, with its millennial friendly aesthetic and messaging, currently offers its users debit cards, personal finance management tools and cashback features.

Millennials 186

Millennials Digital Banking Tools Innovation 186

PYMNTS

MAY 4, 2017

“The bigger thing on our minds,” Bailey continued, “is how do we inform and educate consumers so they now have access to those services in a whole new way at those very prevalent retail places that they frequent with their families … it’s good for the FIs and also for the retailer in terms of traffic.”. do not accept cash.

ATM 192

ATM Millennials United States Study 192

Banking Exchange

MARCH 10, 2021

Most Americans will use digital banking after the Covid-19 pandemic, but younger generations still want face-to-face advice on their finances Retail Banking Financial Trends Feature Human Resources Technology Feature3 Covid19.

Digital Banking 88

Digital Banking Millennials Resources Trends 88

PYMNTS

JANUARY 19, 2021

There’s a reason that bank apps and websites ask, “was this information helpful?”. That simply won’t fly in the digital-first decade. Findings from PYMNTS Retail Banking Services’ Paradigm Shift speak volumes about the shifts happening in customer preference, and how FIs can capitalize on new information formats.

Study 196

Study social media Millennials Retail 196

PYMNTS

JANUARY 14, 2021

Restrictions on in-branch interaction are now causing financial institutions (FIs) to better engage with consumers and offer personalized banking experiences with mobile apps, online chat and contextual video content.

Video 224

Video social media Millennials Data 224

PYMNTS

MARCH 9, 2020

More than half of all consumers say that having a physical branch is important for a bank to be considered their primary bank. That finding is also relatively consistent across income and demographic profiles, even for bridge millennials (the largely affluent 30- to 40-year-old crowd) and Gen Z respondents.

How To 232

How To Millennials ATM Fintech 232

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. That’s not to say physical retail is dying.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Top News . operations.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

SEPTEMBER 24, 2019

Digital banks , for one, are teaming up with technology providers to accelerate settlement times for payments collected at the point-of-sale (POS). Legacy banks are similarly at work, with one major FI seeking to beat out FinTech competition by offering same-day access to credit card deposits.

Mobile 246

Mobile Payments Apple Millennials 246

NCR

JULY 7, 2017

All banks are aware of the importance of catering to the needs of the millennial generation. This tech-savvy cohort is set to dictate the direction the banking industry will take over the coming years and decades. It requires banks to develop a strong understanding of what motivates and matters to their customers.

Millennials 75

Millennials Customer Experience Meeting Industry 75

PYMNTS

MARCH 2, 2020

How important are humans to your retail banking experience? It’s a fair question given that ATMs and mobile banking can now make the whole “teller in a window” thing disappear permanently. It’s one of the themes explored in the February 2020 Digital-First Banking Tracker® , done in collaboration with NCR Corporation.

ATM 191

ATM Millennials Retail Video 191

PYMNTS

JULY 15, 2019

Of all the banking institutions releasing Q2 earnings this week, watch for JPMorgan, whose strong performance can be credited to a growing millennial customer base and continued digital innovation. Continued development of JPM Coin has garnered interest from customers around the world, especially millennials.

Innovation 139

Innovation Millennials Conference cryptocurrency 139

PYMNTS

SEPTEMBER 3, 2020

Beyond the wholesale shift to digital payments, Cole told PYMNTS in a recent interview, there are pockets of growth that are seeing more digital acceleration than others as lockdowns linger and businesses reopen on a staggered basis. As he told PYMNTS, “Payments behavior is generational.”.

Payments 262

Payments Security Millennials Retail 262

PYMNTS

JANUARY 8, 2021

Clients of Simple Bank, a BBVA USA subsidiary, are reportedly getting emails informing them that Simple is closing and the plan is to move them to BBVA. After Simple rolled out as a digital bank focused on high-interest savings accounts, the current economic conditions made it unfeasible.

Cards 143

Cards Digital Banking Millennials Report 143

PYMNTS

SEPTEMBER 10, 2019

JPMorgan’s strong Q2 performance can be credited to a growing millennial customer base and continued digital innovation. Other digital projects have included the introduction of services such as e Gifting on its Chase app, which now offers gift cards from over 60 retailers. For example, Stripe charges 1.5

Millennials 194

Millennials cryptocurrency Cards Payments 194

PYMNTS

JULY 23, 2019

Over the past few years we’ve become the payment partner of choice for challenger banks and FinTechs looking to offer new retail or commercial banking solutions.” . Banking disruption is moving through the U.K. Atom, a banking startup in the U.K. that caters to millennials, has raised £50M ($62.4

Millennials 144

Millennials Innovation Fintech Lending 144

PYMNTS

OCTOBER 7, 2019

Miami-based NYMBUS announced the licensing of NCR’s D3 Digital Banking platform (D3) to give financial institutions the opportunity to quickly offer customers new brands, the FinTech announced in a press release on Monday (Oct. By [adding this] platform and product capabilities, we will achieve significant acceleration in growth.”.

Miami 109

Miami Digital Banking Branding Meeting 109

PYMNTS

MARCH 2, 2018

Cash back programs are nothing new for financial institutions (FIs), but the banking industry may be well-served to take a few cues from the masters of rewards: retailers. For millennials, these cards simply don’t induce the same debt-based anxieties as credit cards. Think like a retailer. Winning the millennial market.

Millennials 101

Millennials San Diego Cards Retail 101

PYMNTS

NOVEMBER 24, 2020

Rosvall added that its “mission of helping millennials save more and feel better about their money” makes Dreams an “ideal” partner. The collaboration will also help UKRSIBBANK stay ahead of the competition and “futureproof its digital banking offering” as challenger banks and FinTechs crowd the personal finance landscape.

Fintech 131

Fintech Millennials Groups Software 131

Bank Innovation

OCTOBER 26, 2018

Bank of the West recently added 143 ATMs across the Denver and Sacramento metro areas through an agreement with ATM operator Cardtronics. Millennials, actually. One target?

ATM 150

ATM San Francisco Sacramento Denver 150

PYMNTS

SEPTEMBER 12, 2019

Online bank Aspiration, which has a socially conscious mission, recently announced it would give customers 3 to 5 percent back on purchases from socially conscious brands, according to a report by Bloomberg. There are more than a dozen companies in the deal, including eyeglass brand Warby Parker and Brandless, a household goods retailer.

Online 135

Online Branding Millennials California 135

Accenture: Banking

OCTOBER 3, 2017

Now, with PSD2 implementation across Europe just a few months away, new research from Accenture points to a major opportunity for UK banks: We’ve found that more than two-thirds (69 percent) of UK consumers say they won’t share their personal financial data with third-party providers.

social media 156

social media Millennials Online Fraud 156

CB Insights

OCTOBER 10, 2018

See which startups are helping JPMorgan, Bank of America, and Citi build the digital banking platforms of the future. Why now for digital banking startups. Digital banking adoption among consumers and small businesses (SMBs) is at an inflection point. Incumbents Play Catch-Up. savings accounts.

Retail 78

Retail Cards Millennials Mobile 78

PYMNTS

JANUARY 2, 2017

From using virtual reality to overhauling the retail industry to shifting trends in cross-border payments, here are some of the highlights from our 2016 Trackers. Prpic and his team are hoping to use VR technology to transform luxury and high-end retail as we know it. DIGITAL BANKING TRACKER. DEVELOPER TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

AUGUST 14, 2018

2 billion: The amount of deposits Canada’s first digital bank EQ has taken in since its founding in 2016. $1 51 percent: Share of millennials who are more willing to purchase from brands that offer a strong mobile experience.25 billion: Valuation attached to China’s Baby Tree platform after Alibaba’s investment. $2

Data 100

Data Millennials Bitcoin cryptocurrency 100

PYMNTS

MAY 29, 2020

One bank impacted by PSD2 implementation, Germany’s Commerzbank , has been leaning into the use of APIs to create its digital-first banking efforts. Retailing 2020: Five Things To Watch. Millennials Are Facing Their Second ‘Once-in-a-Lifetime’ Financial Crash . Retail Reopening Hinges On Dangerous Discounts.

Maine 130

Maine ATM Innovation Millennials 130

NCR

JULY 5, 2017

Finding the right balance between physical and digital channels and approaches to banking is crucial for providers wanting to guarantee the highest possible levels of satisfaction for their customers – particularly in the millennial age group. Combining the physical and the digital.

ATM 81

ATM Customer Experience Millennials Tools 81

Banking 2020

APRIL 28, 2015

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

PYMNTS

SEPTEMBER 24, 2019

The financial world has become more and more entrenched in digital channels, much to customers’ delight — 59 percent of FI consumers want to open banking accounts online rather than do so at a branch. That number is higher among millennial and Generation X respondents, at 77 percent and 63 percent, respectively.

social media 111

social media Millennials Illinois Strategy 111

PYMNTS

MARCH 24, 2020

Mobile banking apps are designed to make digital banking more convenient for customers, yet 21.7 This is true even for routine transactions, such as transferring money to friends and relatives or making retail payments. percent of consumers who use these apps are dissatisfied with them.

UX 150

UX User Experience Survey Meeting 150

PYMNTS

APRIL 2, 2018

Consumers demand easy, digital banking, but this pressure for banks to deliver is also coming from corporate clients. Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

APRIL 10, 2018

By the numbers, digital banking is — and is not — extremely popular with consumers of all stripes. According to the latest edition of the PYMNTS Digital Banking Tracker, when it comes to some tasks, consumers are clearly comfortable with leaving the physical world behind and making the digital conversion.

Mobile 101

Mobile Digital Banking Millennials Online 101

PYMNTS

AUGUST 26, 2016

According to AppleInsider , although some retailers have announced plans for Apple Pay in the past, some still have not supported Apple Pay; Anthropologie and Forever 21 are two examples. Clydesdale Bank, Yorkshire Bank and digital banking service B began supporting Apple Pay for U.K. cardholders a week ago. .:

Apple 100

Apple social media Retail Strategy 100

PYMNTS

JUNE 7, 2019

Finn: JPMorgan shutters its project aimed at bringing more millennials to digital banking. Finn is finis, it seems, as the no-fee banking product has been scrapped. Now the bank is transferring those users’ funds to other Chase accounts.

Fintech 101

Fintech Study Online Retail 101