NCR

APRIL 16, 2018

.” As brands seek to build up and maintain a loyal customer base in this congested region, one goal that could prove to be more significant than any other (at least as far as customer experience is concerned) is getting digital banking right. Digital demands. Image: mdgomes via iStock.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

PYMNTS

JULY 18, 2019

Drilling down a bit, and as detailed in the playbook, the data revealed that as many as 40 percent of smaller banks planned to focus on rolling out new products over the next three years, while only 8 percent of large banks said they were interested in doing the same. That bifurcation comes, said DeRosa, as demographics shift.

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

JANUARY 2, 2017

DIGITAL BANKING TRACKER. The Digital Banking Tracker looks at how old ways of banking are evolving with the advent of faster technology that allows customers to get real-time updates on their accounts, share money with ease among contacts and even open accounts with a selfie. FASTER PAYMENTS TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Digital Banking.

Retail 40

Retail Trends Millennials Mobile 40

NCR

JANUARY 11, 2017

This means delivering a comprehensive omnichannel experience that ensures customers are able to conduct the activities they what on the platform they want, without having to compromise on features or user experience. The post Branch still matters – but are you giving users the channels they want?

Millennials 40

Millennials User Experience Mobile Examples 40

Fintech Labs Insights

FEBRUARY 14, 2017

February has been a big month for the innovators of Swiss digital banking leader, CREALOGIX. The company won its first Best of Show award at FinovateEurope last week, taking home top honors for its live demonstration of a virtual reality interface integrated into its digital banking hub. CREALOGIX also has a new CEO.

Digital Banking 20

Digital Banking User Experience Millennials System 20

Fintech Labs Insights

MAY 25, 2017

“We are still finalizing the development of our solution to provide our future users with the best possible digital banking solution,” Pulikiewicz said, adding “We have come a long way in a short time already and we are tremendously motivated to go even faster and keep ourselves continuously (focused) toward customer success.”

Digital Banking 20

Digital Banking Fintech Groups Analytics 20

Fintech Labs Insights

JULY 22, 2015

Backbase will talk about its Digital Banking Platform and its Open Banking Marketplace. Fueled by a strong, open API strategy, Backbase’s platform gives FI’s the ultimate freedom and flexibility to work with any core and third party vendor, to create a best-of-breed digital banking offering for their clients.

San Francisco 12

San Francisco Video Fintech Data 12

William Mills

SEPTEMBER 7, 2016

The network lets the user ask family and friends to HELP the user buy something. I’ve heard that financial planners are having a hard time getting Millennials thinking about retirement but instead focus on short-term financial goals – homes, vacations, etc. How can you preserve the digital user experience?

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

JUNE 4, 2020

For example, meal delivery services orders are up 33-fold, while digital grocery orders have risen 400 percent. The expert added that these changes aren’t just reaching millennial and digital-native consumers, but also “my 80-year-old parents. It’s not just about digital self-service.

Mobile 141

Mobile UX Cards Payments 141

Gonzobanker

DECEMBER 19, 2016

The Millenials as Funding Award – Goes to Dime Community Bank for attracting press attention when it appealed to hipsters in Brooklyn as a means of funding its powerful commercial real estate niche. see https://www.bloomberg.com/news/articles/2016-06-01/this-is-how-a-banker-in-brooklyn-makes-money-on-millennials ).

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

However, we’ve gone from spotty Siri performance and playing with Amazon Alexa with our stereo system to Bank of America predicting its chatbot, Erica, will become customers’ new financial advisor. Most Important Tech Challenge of 2017 – The urgent need to meld digital banking with digital marketing.

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

SEPTEMBER 1, 2015

Authy delivers proven fast-to-implement, highly scalable and reliable 2FA with an intuitive user experience and a powerful API. Avoka’s digital business platform for frictionless sales and service solves the “buy” problem for financial institutions, government, and education.

Company 12

Company Software Analytics Mobile 12