U.S. Bank Taps Customer Experience Vet for Omnichannel Strategy
American Banker
JUNE 21, 2016
Bank in Minneapolis has hired retail veteran Beau Gray to head its omnichannel experience team.
American Banker
JUNE 21, 2016
Bank in Minneapolis has hired retail veteran Beau Gray to head its omnichannel experience team.
Gonzobanker
DECEMBER 20, 2019
The Ecosystem Award – Goes to Partners Credit Union for its collaborative member experience work with digital banking vendor Kony (now part of Temenos). The digital banking provider helped implement digital competitiveness against big banks that Partners sought. Good news, banks: We have customers.”.
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American Banker
OCTOBER 14, 2020
The Minneapolis company says the majority of branches earmarked for closing have already been shuttered for months due to the pandemic. Some of the savings will be plowed back into digital expansion.
American Banker
APRIL 20, 2016
Richard Davis, the Minneapolis bank's CEO, is defending his decision to charge a fee for real-time payments. The move will allow it to earn back the cost of investment and prevent consumers from thinking of the bank as "a utility," he says.
Gonzobanker
DECEMBER 17, 2021
Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. The merger of equals activity in 2021 was sky high, primarily because banks with pinched margins from low rates worked to grabbed scale. From nowhere, sizable regional players are being created.
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