PYMNTS

SEPTEMBER 17, 2020

“Pandenomics” may usher in a new age for mobile check capture and deposits. In an interview with Karen Webster, Mike Diamond , general manager of digital banking at Mitek , said it’s unlikely that customers will revert back to their branch-intensive, pre-pandemic banking behaviors.

Mobile 296

Mobile Digital Banking ATM Industry 296

PYMNTS

APRIL 23, 2020

More banks are therefore moving away from legacy core systems to embrace cloud-native architectures to power automation and meet the speed expected by consumers, securely. Developments Around The Cloud Banking World. British FI Lloyds Bank is moving forward on its digital journey with the help of a few partners.

Digital Banking 262

Digital Banking Security Innovation Google 262

PYMNTS

OCTOBER 6, 2020

We’re a mobile app, and that’s how we deliver our services.”. Of course, the pandemic has forced banks – like all businesses – to rethink their priorities and make adjustments to how they interface with customers. To be fair, it’s not as if banks have been ignoring the technological shift.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

NOVEMBER 24, 2020

South African digital identity firm Entersekt is partnering with African FinTech Cellulant to bring enhanced cybersecurity to mobile banking and digital payments. . The two companies are collaborating to integrate Entersekt’s mobile software development kit with Cellulant’s product stack. .

Digital Banking 145

Digital Banking Security User Experience Fraud 145

PYMNTS

NOVEMBER 17, 2020

Lumin Digital announced today (Nov. 17) that it will provide Los Angeles Federal Credit Union (LAFCU) with its cloud-based online and mobile digital banking platform, according to a press release emailed to PYMNTS. At LAFCU, we continuously want to improve the products and services we offer.

Los Angeles 192

Los Angeles Digital Banking Analytics Mobile 192

PYMNTS

JUNE 26, 2020

Many banks braced themselves for an oncoming surge in the number of consumers accessing their financial accounts online or via mobile banking apps, but safely and seamlessly providing that access remained tricky for many in the space. Developments Around the Cloud Banking World. customers in late May.

Meeting 227

Meeting Mobile Digital Banking Tools 227

Gonzobanker

APRIL 11, 2023

It’s one of a banker’s worst nightmares: the digital banking conversion that was designed to improve the customer experience fails – locking users out of their accounts, not showing balances, making wire transfer features inaccessible… It recently happened to a $25 billion bank in the Midwest. Trust us, it happens. The problem?

Digital Banking 139

Digital Banking social media System Customer Experience 139

PYMNTS

MAY 28, 2020

Welcome Technologies , which works to aid immigrants as they integrate into life in a new country, is partnering with Green Dot for the PODERCard, which will help U.S. Hispanic immigrants access digital banking services, according to a press release. Less than half of U.S.

Mobile 248

Mobile US FDIC Survey 248

American Banker

OCTOBER 23, 2024

Government, private companies and civil society must continue pushing the kinds of partnerships that put mobile financial technology into the hands of marginalized people around the world.

Technology 74

Technology Financial Technology Mobile Company 74

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. The following Deep Dive explores AI’s fraud-fighting uses and how the technology can offer more personalized services.

Digital Banking 181

Digital Banking Fraud Mobile ATM 181

Chris Skinner

APRIL 3, 2018

BTW, I’ve also heard a lot of people have been frustrated that Amazon cancelled their pre-orders of the new … The post Digital banks are 35+ times more productive than traditional banks appeared first on Chris Skinner's blog. If you would like to get a signed copy of the book, just register here.

Digital Banking 418

Digital Banking New York Case Study Study 418

PYMNTS

APRIL 10, 2020

Intimidated by the scale and cost of a massive technological overhaul, large financial institutions (FIs) may approach their digital transformation (DX) journeys gradually, targeting various areas of operations to modernize one-by-one. “Banks are technology companies,” Rio Tinto recently told PYMNTS.

Technology 360

Technology Company Operations Payments 360

PYMNTS

JUNE 1, 2020

In the inaugural Digital Payments In A Digital World Playbook , PYMNTS analyzes how recent events such as the COVID-19 pandemic have impacted consumers’ banking behaviors and how FIs are responding to these shifting needs. Why WSFS Bank Is Relying On QR Codes, Mobile Mess aging To Enhance Customer Loyalty.

Digital Banking 136

Digital Banking Delaware Tools Mobile 136

PYMNTS

JUNE 10, 2020

In one of the signs of where we are and where we are headed in the warp-speed transformation of digital banking, consider the internet meme that poses a multiple-choice question and series of answers. Who led the digital transformation of your company? A) CEO B) CFO C) COVID-19.”.

Digital Banking 145

Digital Banking Mobile Security Examples 145

PYMNTS

JUNE 3, 2020

Brick-and-mortar branches shuttered as social distancing measures were enforced, and customers subsequently turned to mobile apps or websites to fulfill their banking needs rather than risking in-person visits. during the past two months, for example, and mobile banking app downloads saw a 60 percent jump.

Digital Banking 131

Digital Banking Mobile Tools Online 131

PYMNTS

MARCH 2, 2020

To provide its digital banking experience to more financial institutions, Clinc is teaming with Visa in a partnership that brings artificial intelligence (AI) technology to payments and banking customers. This kind of capability and cutting-edge AI wouldn’t otherwise be accessible without Visa.”.

Digital Banking 149

Digital Banking Michigan Cards Technology 149

Bobsguide

APRIL 15, 2021

The pandemic has accelerated digital transformation in banking, leading banks to faster adopt new digital delivery models. The rise of neo and digital banking became the new normal, with an emphasis on mobile banking services. Industry analysts predict the pandemic will only help these new,

UX 179

UX Technology Digital Banking Mobile 179

PYMNTS

APRIL 24, 2020

Digital transformation is essential for financial institutions’ (FIs) success, but what such a transformation entails has shifted in recent years. Ensuring that customers can access fast and secure services is critical and one of the many reasons legacy and challenger banks alike are shifting how they view many processes.

Digital Banking 207

Digital Banking Cards Tools Examples 207

PYMNTS

SEPTEMBER 24, 2019

Digital banks , for one, are teaming up with technology providers to accelerate settlement times for payments collected at the point-of-sale (POS). Legacy banks are similarly at work, with one major FI seeking to beat out FinTech competition by offering same-day access to credit card deposits.

Mobile 246

Mobile Payments Apple Millennials 246

PYMNTS

NOVEMBER 23, 2018

In banking and payments architecture, especially in the digital realm, a corollary might be “form and function co-exist, and should be flexible enough to change rather quickly.”. That’s partially due to a trust factor, which is conspicuously lacking in traditional banking.

Digital Banking 134

Digital Banking Mobile Data Marketing 134

PYMNTS

AUGUST 22, 2019

Banks are not just competing for customer engagement and retention — they are also vying for funding and resources as they overhaul their infrastructure and banking tools. The latest Digital Banking Tracker examines how legacy institutions stay competitive with challenger banks. Competition Can Lead to Innovation.

Digital Banking 166

Digital Banking Mobile Study Data 166

Bank Innovation

JANUARY 10, 2018

Plano, Texas-based startup Alkami Technology has raised $70 million for its mobile banking platform, it was reported yesterday.

Texas 170

Texas Mobile Software Digital Banking 170

PYMNTS

OCTOBER 7, 2020

But by and large, with branch activities curtailed and lingering public health fears in place, banks have to offer a uniform, consistent and safe experience to all users, across all types of (online) interaction. There's a lot of great technology out there, but it’s about applying the right tool to the right use case,” he told PYMNTS.

Mobile 245

Mobile Security Fraud Digital Banking 245

Perficient

APRIL 20, 2023

The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S. prefer to bank via a mobile app or website. And those consumers desire digital experiences that are personalized and meaningful.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

PYMNTS

NOVEMBER 24, 2020

The pandemic is reshaping banking. As more banking has shifted online, an increasing amount of that online activity is occurring across mobile conduits. Generationally, we’re seeing individuals who maybe weren’t accessing their card accounts or their banking accounts on a regular basis through digital,” he said.

Digital Banking 267

Digital Banking Analytics Mobile Cards 267

PYMNTS

JUNE 29, 2020

Consumers are leaning heavily on digital banking tools during the pandemic, and studies suggest that they will continue to do so in its wake. Fifty-seven percent of consumers now prefer internet banking solutions, compared to the 49 percent who said the same prior to the pandemic. Mobile Customers Need Mobile Infrastructure.

Mobile 174

Mobile Digital Banking System Innovation 174

Insights on Business

APRIL 28, 2017

Traditionally, banking was a conservative industry with relatively high barriers to entry. Banking products and services were defined and controlled by the bank. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

APRIL 24, 2020

Some banks have shuttered their branches during the pandemic and are relying on digital or mobile channels to fulfill customer needs, but others do not have that option. Digital Technologies Under COVID-19. Fifth Third Bank, KeyBank and PNC Bank are among those in the U.S. Several U.K.

Technology 248

Technology ATM Video Tools 248

PYMNTS

MARCH 22, 2018

Online and mobile banking interfaces have become must-have features for financial institutions in the digital age. Fifty-five percent of Americans have a full-service banking app on their phone, and 16 percent check these apps at least once per day. Around the Digital Banking World.

Digital Banking 152

Digital Banking Report Mobile Online 152

PYMNTS

FEBRUARY 25, 2020

with early adopters willing to pay high rates per minute to use a mobile device. It wasn’t until a few years into the 21st century that many people thought about mobile as the great disruption to the market. The Moving Mobile Picture . Though cell phones were picking up traction, there were only about 55 million in the U.S.,

Mobile 207

Mobile Technology Marketing Regional 207

PYMNTS

NOVEMBER 9, 2020

The Tracker also examines how mobile and instant disbursement tools could be essential to making sure these individuals are still able to participate and transact within the digital banking world. Another FDIC report found that 31 percent of American consumers are now using peer-to-peer (P2P) mobile wallet apps, for example.

Tools 203

Tools Mobile FDIC Examples 203

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. Mobile Cards: Make or Break? Follow the Smart(phone) Crowd.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

JUNE 25, 2019

Community financial institution (FI) Cross River Bank is acquiring Seed , a small business (SMB) digital banking company, reports in Reuters said on Monday (June 24). Cross River Bank has partnered with a range of FinTech startups since its 2008 launch, including collaborations with Stripe , Coinbase and Affirm , reports said.

Community Bank 116

Community Bank Community Digital Banking FDIC 116

PYMNTS

DECEMBER 23, 2019

Digital banking and payments firm i2c is introducing a banking website and mobile app designed to assist those with colorblindness, the company announced Monday (Dec. Whether a person is partially or totally colorblind, the company’s simple interface can help with the navigation of digital banking and payments.

Mobile 131

Mobile Digital Banking Resources Innovation 131

PYMNTS

SEPTEMBER 17, 2019

Impending 5G technology holds a great deal of promise for many industries, especially for financial institutions. A 5G network could markedly improve mobile banking apps’ speed, security and ease of use. Mobile banking apps have already enjoyed mass adoption, but what are consumers using them for? Nearly all (93.1

Mobile 187

Mobile Millennials Study Digital Banking 187

PYMNTS

JULY 20, 2017

New players on the digital banking scene are hoping to change the game by looking to industries that are categorically unlike banks for inspiration. Over the past few years, dozens of so-called digital-only “challenger” banks have emerged on the financial scene, ready to compete with larger more traditional banks.

Digital Banking 128

Digital Banking Video Mobile Survey 128

PYMNTS

APRIL 19, 2017

From phone support and mobile apps to ATMs and chatbots — when it comes to customer service, banking automation has come a long way. However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction. An Oscar-Worthy Banking Solution?

Digital Banking 180

Digital Banking Technology Meeting Samsung 180