PYMNTS

JULY 23, 2020

That’s because card experiences “are actually daily, while mobile banking [is] maybe a weekly or a monthly experience. Narayan said that partly means using some of the best user experience (UX) innovation that tech players have brought to the space. How Banks Can Beat Big Tech.

UX 165

UX Cards Google User Experience 165

The Financial Brand

DECEMBER 20, 2020

Digital experience gaps are causing banks and credit unions to lose ground. The post 10 Digital Banking UX Trends that Will Drive Post-Pandemic Strategy appeared first on The Financial Brand. They can regain it by a singular focus on customer centricity.

UX 42

UX Strategy Digital Banking Trends 42

PYMNTS

SEPTEMBER 18, 2020

That’s especially true when looking at Chime’s model, which, though underpinned by some significant tailwinds wrought by the pandemic, rests on debit and prepaid cards, and on user interfaces … and, for would-be investors anticipating an IPO, an implied bet that challenger banks will dislodge incumbents. billion, as CNBC reported.

Los Angeles 231

Los Angeles UX Cards FDIC 231

The Financial Brand

DECEMBER 14, 2020

Three examples of each give retail banking executives and digital designers specific ideas to ensure intuitive and frictionless experiences. The post The Best and Worst Practices in Digital Banking UX appeared first on The Financial Brand.

UX 38

UX Digital Banking Examples Branding 38

ATM Marketplace

OCTOBER 9, 2019

A successful transition to mobile banking requires a seamless, intuitive UX built into a mobile app. But the evolution from bricks-and-mortar to digital requires so much more in terms of how you deal with legacy systems, how you listen to customers and how you deal with the challenges of modern day neobanks.

UX 54

UX Mobile Digital Banking How To 54

PYMNTS

NOVEMBER 1, 2018

Consider a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. And that marketing should build on the inherent advantages of legacy financial institutions.

Fintech 191

Fintech UX Mobile FDIC 191

Perficient

AUGUST 9, 2022

Financial institutions can help combat these “bank branch deserts” by investing in more customizable mobile banking platforms that include easy-to-reach customer support representatives and AI-powered chatbots that are sophisticated and multilingual.

Community 275

Community Customer Experience ATM Examples 275

The Financial Brand

FEBRUARY 8, 2021

A study of how PNC stacks up against SoFi and Revolut for mobile account opening and other digital banking functions uncovers some surprises. The post Who Wins the UX Arms Race: Traditional Banks or Neobanks? appeared first on The Financial Brand.

UX 39

UX Study Digital Banking Branding 39

PYMNTS

NOVEMBER 25, 2019

Google’s expertise is in UX design,” he noted. “By If you can bring consumer payments and consumer data together, that’s where I think [the future] of payments and banking lies,” VB said. What also remains TBD is whether Citi and Stanford are the first two banks to participate – or the only two banks to participate.

Google 272

Google Fintech Payments Apple 272

BankNXT

MARCH 1, 2017

USAA UX fail – non-clickable links on BankNXT. Jim Bruene notes navigation design flaws on the USAA website that could hinder customer onboarding.

UX 40

UX User Experience Digital Banking Online 40

The Financial Brand

SEPTEMBER 28, 2020

Preoccupation with young consumers leads many to miss the huge digital potential of older adults. Often only small UX adjustments are needed. The post Why You Can’t Afford to Design Digital Banking Only for Gen Z appeared first on The Financial Brand.

Digital Banking 42

Digital Banking UX Branding Customer Experience 42

PYMNTS

SEPTEMBER 18, 2020

That’s especially true when looking at Chime’s model, which, though underpinned by some significant tailwinds wrought by the pandemic, rests on debit and prepaid cards, and on user interfaces … and, for would-be investors anticipating an IPO, an implied bet that challenger banks will dislodge incumbents. billion, as CNBC reported.

Los Angeles 140

Los Angeles UX Cards FDIC 140

FICO

MARCH 1, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes. Digital lift-and-shift is not a strategy! How FICO Can Help You Advance Your Digital Banking. Respect the data.

Digital Banking 52

Digital Banking Data Customer Experience eBook 52

The Financial Brand

NOVEMBER 4, 2020

Personalized and frictionless engagement, beginning with digital account opening, is key to meeting tough challenges faced by the SMB market. The post Good Digital UX Is Now Table Stakes for Small Business Banking Success appeared first on The Financial Brand.

UX 36

UX Meeting Branding Marketing 36

Gonzobanker

JANUARY 25, 2019

Cornerstone Advisors Managing Director Jim Burson pointed out that while small relative to its payments revenue, in 2018 First Data partnered with Live Oak Bancshares to establish the Apiture Digital Banking offering.

Data 111

Data Fintech Community Bank UX 111

Payments Source

FEBRUARY 13, 2017

The new office will look for ways to improve UX for customers in digital and traditional channels.

User Experience 60

User Experience UX Customer Experience Digital Banking 60

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. Read the full customer development post 4.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

BankNXT

JUNE 6, 2016

Collaboration between fintech specialists and banks is set to become the primary engine of innovation (and gamification), says Daoud Fakhri. Barclays on quest to gamify digital banking on BankNXT.

Digital Banking 40

Digital Banking Fintech Innovation UX 40

Gonzobanker

JULY 20, 2022

Whether you’re just replacing your internet banking platform or developing an entire digital strategy, Cornerstone Advisors has the expertise to help you be successful at any stage of your digital journey. We can partner with you to develop a Digital Strategy Roadmap that will boost your digital UX performance to the next level.

Digital Strategies 170

Digital Strategies Strategy Leadership Customer Experience 170

Gonzobanker

MAY 1, 2018

The Payments GonzoBankers have just returned from the PSCU member forum and the biggest announcement (among many) was the launch of Lumin Digital , a new digital banking platform that is currently available only to credit unions. This is the closest UI/UX experience to the big banks we have seen. Final Thoughts.

System 79

System UX Data Tools 79

The Financial Brand

DECEMBER 12, 2021

Shifting consumer habits and the emergence of new technologies has put pressure on financial institutions to improve mobile banking experiences. The post Consumers Demanding Enhanced Features From Mobile Banking Apps appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Mobile 43

Mobile Banking Trends Analysis Trends 43

CB Insights

AUGUST 2, 2018

One of the biggest trends in fintech today is the rise of digital banking products like mobile checking accounts and new debit cards. From Square to Paypal, a host of fintechs are creating products that let consumers spend money directly out of digital accounts using a physical card. mobile-first bank accounts.

Cards 71

Cards Fintech UX Strategy 71

BankNXT

APRIL 25, 2016

US consumers have yet to realise the benefits of mobile banking, says Resham Karira, who outlines three issues to tackle the issue. Time to shake up US mobile banking on BankNXT.

US 40

US Mobile UX Digital Banking 40

Gonzobanker

DECEMBER 20, 2019

The bank’s strategy is laser-focused. mobile, remote capture); it partners with the likes of Google, Schwab and TrueCar; and its talent is active every day with 150+ agile team members creating new capabilities and the highest Net Promoter Score in banking. . The bank that got hacked via AWS wins the tech award?

Idaho 148

Idaho Conference Data Marketing 148

BankNXT

MAY 3, 2016

Jeremy Pollack reveals statistics that show mobile banking uptake among the elderly, according to a US Federal Reserve study. Reaching the over-60 crowd with mobile banking on BankNXT.

Mobile 40

Mobile Study US UX 40

The Financial Brand

FEBRUARY 16, 2021

The post 5 Things You Must Do to Become a True Digital Banking Competitor appeared first on The Financial Brand. Functionality is the foundation, but is not sufficient to differentiate your institution. Four other user experience elements are required.

Digital Banking 37

Digital Banking User Experience Branding Customer Experience 37

BankNXT

JULY 14, 2016

There's a disconnect between the hype surrounding mobile banking and the reality of how consumers are actually interacting with financial institutions. Mobile banking adoption growth is slower than you think on BankNXT. Story by Stephen Greer.

Mobile 40

Mobile UX Trends Digital Banking 40

Celent Banking

MAY 5, 2017

Challenger institutions have been an important part of the banking ecosystem. Most notably, they’ve moved the ball forward on what “good” looks like throughout the industry, better assimilating modern concepts of UX and UI design into their front-ends.

UX 125

UX Technology Groups US 125

Fintech Labs Insights

NOVEMBER 8, 2016

One of the paradoxes of the early digital banking era (1995 to 2007) was why Capital One was a laggard? The new company (spun out from Signet Bank in 1994) was widely revered as a data analytics and marketing master. As recently as 2010 they were the last major bank to launch a native mobile banking app.

UX 17

UX Capital Mobile User Experience 17

Fintech Labs Insights

DECEMBER 2, 2019

Financial institutions are in an enviable position to profit from this consumer behavior by gamifying debit/credit cards and mobile app usage. While MasterCard and Visa have run year-end card purchase sweeps off and on during the past 20 years, few banks or credit unions have mounted serious long-running usage-based games.

UX 15

UX Digital Banking Mobile Taxes 15

Fintech Labs Insights

AUGUST 31, 2016

The ongoing migration to mobile provides financial institutions a chance to reboot their approach to delivering information digitally. Digital banking v1.0 desktop online banking) was primarily about porting paper-based statements into an online format. Digital banking v2.0

Mobile 22

Mobile UX Seattle Online 22

Gonzobanker

FEBRUARY 23, 2022

Early leaders like Coastal Community Bank in Everett, Wash., More importantly, BaaS banks will need an I.T. and risk SWAT team that understands architecture, APIs, next-gen programming, UX, and technology risk to effectively work inside this ecosystem. This cannot be the extra credit work of a traditional bank I.T.

Community Bank 109

Community Bank Strategy Risk Management Fintech 109

Gonzobanker

NOVEMBER 12, 2018

Use of Red Hat Linux as a platform for Oracle RDMS and DNA has, for the most part, replaced the use of UNIX (HP-UX, etc.) in many large computing environments, primarily due to the readily available Linux skillsets. Red Hat knowledge is common among Linux-savvy users.

Software 84

Software System UX Community 84

CB Insights

JULY 11, 2019

get the building the bank of the future report. Download the free report to find out about the rise of digital banking, challenger bank strategies and how incumbents are fighting back. Product engagement and maintaining a clean UX/UI. As a result, consumer adoption is at an all-time high.

Fintech 64

Fintech cryptocurrency Examples Cards 64

The Financial Brand

DECEMBER 5, 2016

User experience (UX) design in banking in 2017 will require a new vision, new talent and a new way to view omnichannel banking interactions.

User Experience 12

User Experience UX Trends Customer Experience 12

Fintech Labs Insights

MARCH 3, 2016

That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. In 2012, the company saw an opportunity in offering digital banking services. And the response has been tremendous.

UX 12

UX User Experience US Tools 12

The Financial Brand

MARCH 18, 2015

Instead, they want the one-tap digital banking support from advisors 24/7. Customer Experience CX mobile apps mobile banking UX video banking video chat' Consumers no longer want manage their finances themselves.

UX 12

UX Video Customer Experience Mobile 12