PYMNTS

SEPTEMBER 29, 2020

A new Mastercard initiative aims to improve online transaction clarity so that customers can know exactly who they purchased from, according to a press release Tuesday (Sept. This can lead to consumers contacting their banks, which could incur costs and waste time with unnecessary chargebacks.

Online 243

Online Guidelines Study Fraud 243

Abrigo

FEBRUARY 26, 2025

watch webinar Embrace digital banking solutions Modern consumers expect seamless, convenient banking experiences, and the benefits of online/digital account opening are clear. Integrated loan and deposit services , such as online loan applications with deposit account openings for cross-selling opportunities.

Community Bank 195

Community Bank Community Strategy Analytics 195

PYMNTS

NOVEMBER 24, 2020

The conversation came against a backdrop where, as noted in a recent PYMNTS Tracker , a majority of Americans did their banking online last year. As more banking has shifted online, an increasing amount of that online activity is occurring across mobile conduits. Getting Customers Used To More Self-Service.

Digital Banking 267

Digital Banking Analytics Mobile Cards 267

Bank Innovation

MAY 4, 2017

Consumers are becoming more comfortable with biometrics in banking—most are now actively asking for the capability to be included in their mobile and online banking experience. consumers released today by biometric identity solutions […].

Survey 308

Survey Digital Banking Mobile Online 308

PYMNTS

OCTOBER 7, 2020

Higher volumes of consumers are continuing to shop online even as brick-and-mortar stores reopen. Businesses and financial institutions (FIs) are following suit, reordering their products and services for a new digital normal — but unfortunately, fraudsters are tagging along. Around The Digital Onboarding Worl d.

Online 223

Online Report Tools Fraud 223

Abrigo

MARCH 15, 2022

Offering Digital Consumer and Commercial Accounts Benefits Financial Institutions Banks and credit unions that enable online/digital account opening win new customers and members and retain existing ones. . Takeaway 1 Many financial institutions are adding or improving online or digital account opening capabilities. .

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

NOVEMBER 17, 2020

Lumin Digital announced today (Nov. 17) that it will provide Los Angeles Federal Credit Union (LAFCU) with its cloud-based online and mobile digital banking platform, according to a press release emailed to PYMNTS. We are pleased they chose us as that partner.”.

Los Angeles 192

Los Angeles Digital Banking Analytics Mobile 192

Insights on Business

APRIL 28, 2017

As a result, many new, all-digital financial services firms, unencumbered by older, less flexible systems are aggressively pursuing customers by addressing their needs in new and distinct ways. There are interesting characteristics both in the new entrants and in the more established digital banks.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

FEBRUARY 21, 2020

Upon releasing its latest earnings, LendingClub , known up until now for its personal loans delivered through its online platform, said it had struck a deal to buy Radius Bancorp. The $185 cash and stock deal would bring an online bank with $1.4 billion in assets under LendingClub’s umbrella.

Digital Banking 224

Digital Banking Conference Samsung Fintech 224

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. Other FIs are turning to chatbots as more consumers embrace digital banking, too.

Digital Banking 181

Digital Banking Fraud Mobile ATM 181

PYMNTS

FEBRUARY 26, 2020

Digital banking provider Bankjoy and financial literacy education app Zogo are partnering to that end by shifting CU offerings to focus less on sales and more on financial education, which Generation Z customers tend to value more. The partnership is also intended to help RBFCU staff provide targeted products and services to members.

Nevada 192

Nevada Security Innovation Data 192

PYMNTS

APRIL 24, 2020

Consumers and small- to medium-sized businesses (SMBs) are not just searching for financial partners with online platforms and mobile apps, but rather those offering such tools with greater degrees of efficiency, personalization and support for their specific needs. Neat is one such FinTech.

Digital Banking 207

Digital Banking Cards Tools Examples 207

PYMNTS

JANUARY 27, 2021

This increased digital presence also brings a greater risk of digital fraud, however. Some schemes that are impractical to wage in person are simpler to perpetrate online because of a decreased security presence, the anonymity of transactions and fraudsters’ abilities to stage hundreds of attacks simultaneously.

Security 213

Security Innovation Fraud Study 213

PYMNTS

APRIL 30, 2020

The coronavirus pandemic has consumers around the world turning to digital devices to access banking services. The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

JUNE 10, 2020

In one of the signs of where we are and where we are headed in the warp-speed transformation of digital banking, consider the internet meme that poses a multiple-choice question and series of answers. Who led the digital transformation of your company? A) CEO B) CFO C) COVID-19.”.

Digital Banking 145

Digital Banking Mobile Security Examples 145

PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. In life, 40 percent of anything is a lot. And the frustration level has grown.

Online 153

Online Security Mobile Course 153

PYMNTS

AUGUST 22, 2019

Banks are not just competing for customer engagement and retention — they are also vying for funding and resources as they overhaul their infrastructure and banking tools. The latest Digital Banking Tracker examines how legacy institutions stay competitive with challenger banks. Competition Can Lead to Innovation.

Digital Banking 166

Digital Banking Mobile Study Data 166

PYMNTS

SEPTEMBER 30, 2020

But Johan Gerber , Mastercard ’s executive vice president of security and cyber innovation, told Karen Webster in a recent conversation that too often consumers are dealing with merchants they did shop with, but whose names showed up funny on credit card statements and weren’t immediately recognizable.

Cards 220

Cards Online Fraud US 220

PYMNTS

MAY 8, 2019

The new Digital Identity Tracker highlights how biometrics is being embraced across a wide range of markets, including travel, financial services and enterprises. Around the Digital Identity World. In recent weeks, several companies have banded together to develop secure, seamless authentication tools. About the Tracker.

Security 170

Security blockchain Tools Data 170

Jack Henry

DECEMBER 16, 2024

Back in the early 2000s, I faced a devastating situation when the digital banking company I worked for experienced a massive data breach impacting hundreds of financial institutions. In the early days of digital banking, end-user adoption was very low.

Digital Banking 78

Digital Banking Fraud Trends Fintech 78

PYMNTS

AUGUST 21, 2020

Digital banking is reaching unprecedented levels of popularity amid the pandemic, with 89 percent of American bank customers using mobile banking apps to manage their savings and checking accounts. Developments From Around The World Of Digital-First Banking. billion by 2024. billion by 2024.

Analytics 266

Analytics Fraud ATM Report 266

PYMNTS

MAY 29, 2020

Allowing customers uninterrupted access to their online financial accounts and processing digital payments quickly is critical during this time as brick-and-mortar branches are either closed or on limited hours. Challenger banks are continuing to employ cloud technologies as legacy financial entities take their own steps forward.

Digital Banking 230

Digital Banking Innovation Online Technology 230

PYMNTS

MAY 1, 2020

have passed laws or implemented programs over the past two years to put more focus on digital banking and data security, fundamentally changing how online transactions work. with ease, control and security.”. Consumer Trust Drives Open Banking . and the U.S. Similar to the U.K.

Innovation 245

Innovation Regulation Digital Banking Security 245

Banking Exchange

APRIL 26, 2021

The pandemic greatly accelerated the technology shift as customers were largely unable or not willing to visit branches in-person The Economy Technology Duties Security Tech Management Mobile Online Operational Risk Feature3 Feature.

Security 117

Security Digital Banking Mobile Operations 117

PYMNTS

OCTOBER 7, 2020

As Ali noted, expectations about what banking should be are changing as “all of a sudden, overnight, all users were thrust online.”. Asked what lies ahead as digital banking increasingly takes root, Ali said the general push to contactless payments will continue, with some subsets growing especially quickly.

Mobile 245

Mobile Security Fraud Digital Banking 245

PYMNTS

SEPTEMBER 22, 2020

Consumers moved to digital banking in droves during the early months of the COVID-19 pandemic — it appears they are not moving back. Consumers pivoting to online banking are also more concerned over the privacy and security of their data, especially as fraud volumes creep up —and financial regulators are taking notice.

Compliance 191

Compliance Digital Banking Security Online 191

PYMNTS

DECEMBER 10, 2019

PSCU’s Lumin Digital has converted over 10,000 Mutual Security Credit Union digital users to a cloud-based platform, Lumin Digital said in a press release on Tuesday (Dec. Our team worked in close coordination with the Lumin Digital team to execute a well-orchestrated conversion for our members.

Security 130

Security Illinois User Experience Digital Banking 130

PYMNTS

NOVEMBER 14, 2019

While small businesses often struggle with a lack of integrated digital tools from their traditional financial service providers, the friction in small business banking is often acute even before an SMB opens an account. That’s despite the majority – 70 percent – that say they would prefer to open a deposit account online.

Digital Banking 147

Digital Banking Video Strategy Tools 147

Bank Innovation

AUGUST 23, 2018

Consumers want banks to do more than just hold their money, they want their banks to help them meet their financial goals. In fact, a new consumer report by CSI shows that 83% of American consumers agree with that statement. That number jumped to 87% for consumers with an annual household income of $100,000 or […].

Digital Banking 236

Digital Banking Meeting Report America 236

PYMNTS

SEPTEMBER 24, 2019

The Bank of Israel is green lighting a new digital bank — the country’s first new financial institution in decades. The digital bank is led by entrepreneurs Marius Nacht of cyber security company Check Point Software Technologies , and Amnon Shashua of autonomous driving developer Mobileye NV.

Digital Banking 109

Digital Banking NV Cyber Security Innovation 109

PYMNTS

SEPTEMBER 23, 2020

Banks in the EU have been racing to comply with the General Data Protection Regulation ( GDPR ) and the revised Payment Services Directive ( PSD2 ) since both measures were enacted in 2018. He explained that the cloud can help FIs swiftly respond to compliance and security challenges during the pandemic. Security Takes Center Stage.

Compliance 225

Compliance Regulation Guidelines Security 225

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. The aim of doing so is to create a more robust framework for digital banking. The ensuing lawsuit would represent the country’s largest class-action GDPR lawsuit.

Online 151

Online Report Payments Regulation 151

PYMNTS

OCTOBER 18, 2018

In search of added convenience and simplicity, banking customers are migrating to online and mobile banking interfaces, leaving in-person visits to brick-and-mortar branches behind. Around The Digital Banking World. How Banks Are Weaponizing Data To Fight Fraud. About the Tracker.

Fraud 178

Fraud social media Data Trends 178

PYMNTS

JULY 1, 2020

“Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

SEPTEMBER 26, 2018

Bank has debuted its online lending portal for small business borrowers, the financial institution announced on Tuesday (Sept. Following in the path of alternative and marketplace lenders, traditional banks are increasingly digitizing their financing offerings for small firms. The latest to do so is U.S. ”

Lending 128

Lending Online US Survey 128

PYMNTS

NOVEMBER 20, 2018

Israel’s Bank Leumi is planning to bring its online-only bank Pepper to the United States. Launched in 2017, Pepper is a digital banking venture that is initially offering individual accounts with plans to move into securities and mortgages, as well as joint banking options.

Online 128

Online US United States Mobile 128

PYMNTS

FEBRUARY 18, 2020

The PSCU company Lumin Digital has signed Bartlett, Tennessee-based First South Financial credit union to a multi-year digital banking and cloud computing agreement, Lumin announced on Tuesday (Feb. We are pleased to partner with Lumin Digital to provide these necessary digital banking services to our members.”.

Tennessee 206

Tennessee Mississippi Digital Banking Payments 206