Bank Innovation

SEPTEMBER 3, 2019

Grasshopper Bank, a New York City-based digital bank geared toward startups, is focusing on pain points for founders, who usually have a heightened awareness of user experiences.

New York City 150

New York City Resources User Experience New York 150

Gonzobanker

OCTOBER 13, 2020

With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. These metrics monitor activity across a bank’s website; marketing automation, digital account and loan origination platforms; and digital banking platforms.

Strategy 152

Strategy Digital Banking Digital Strategies Mobile 152

PYMNTS

OCTOBER 11, 2018

The vast majority of small businesses have already used some type of digital bank product, but key features of digital services are missing. For example, one-third said they are unable to sign documents digitally, even though most agree it is a useful feature.

Digital Banking 172

Digital Banking Survey Online Report 172

PYMNTS

OCTOBER 21, 2020

Lumin Digital offers customized integrations to help banks and credit unions enhance their relationships with customers and members. . Jeff Chambers, founder and president of Lumin Digital, said the company is happy to have Interra’s confidence as a digital banking partner. .

Digital Banking 150

Digital Banking San Francisco Indiana Analytics 150

PYMNTS

AUGUST 22, 2019

Banks are not just competing for customer engagement and retention — they are also vying for funding and resources as they overhaul their infrastructure and banking tools. The latest Digital Banking Tracker examines how legacy institutions stay competitive with challenger banks.

Digital Banking 166

Digital Banking Mobile Study Data 166

Bank Innovation

NOVEMBER 2, 2017

The National Australia Bank today announced it is slashing its workforce by 12%, or 6,000 job losses, over the next three years. It will devote more resources to digital banking in future. NAB is following in the footsteps of Nordea Bank and Japan’s Mizuho Bank, both of which announced job cuts this week.

National 220

National Resources Digital Banking Online 220

Gonzobanker

APRIL 11, 2023

It’s one of a banker’s worst nightmares: the digital banking conversion that was designed to improve the customer experience fails – locking users out of their accounts, not showing balances, making wire transfer features inaccessible… It recently happened to a $25 billion bank in the Midwest. And to all … a good night.

Digital Banking 144

Digital Banking social media System Customer Experience 144

PYMNTS

JANUARY 18, 2021

With more digital banking options emerging on the U.S. market, FinTechs are turning their attention to the business community, whose demands for a better banking experience are growing louder. Marrying AP With Banking.

Digital Banking 165

Digital Banking Data Fintech User Experience 165

PYMNTS

JUNE 18, 2020

The cloud is now the dominant model for delivering and maintaining enterprise IT resources, including hardware, software and platforms and tools for application developers,” the report said. Cloud-based IT resources can be delivered privately, for a single user or organizations or publicly, where IT resources are accessed.

Resources 221

Resources Innovation Strategies Analytics Innovation 221

PYMNTS

NOVEMBER 14, 2019

And when businesses seek to open a new account from their mobile phone or computer, KYC and AML – critical components of the onboarding process – must be approached with a digital-first strategy, in a significant disruption to the status quo of verifying identities in-person at the bank branch. Digital Banking, Digital Onboarding.

Digital Banking 147

Digital Banking Video Strategy Tools 147

PYMNTS

MARCH 26, 2020

Digital banks that weren’t part of an earlier funding scheme lack the accreditation necessary to send relief to people affected by the coronavirus, according to a Thursday (March 26) Reuters report. . Tide is still yet to receive a response to our registration of interest,” Oliver Prill, Tide chief executive officer, told Reuters.

Digital Banking 130

Digital Banking Resources Groups Industry 130

PYMNTS

JULY 22, 2020

In the July Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the long-lasting effects brought on by the pandemic, the shifting attitudes surrounding ATM use, and how the digital banking development field is reaping dividends from the financial industry’s sea change.

ATM 225

ATM Digital Banking Alabama Study 225

PYMNTS

JANUARY 25, 2021

The banking industry is still grappling with the pandemic’s unprecedented effects, including a broad digital shift across numerous sectors. This increased digital engagement can create challenges, however, as it opens up new avenues for fraud in addition to making transactions more convenient for customers. About The Tracker.

Fraud 235

Fraud Digital Banking Missouri Trends 235

PYMNTS

JUNE 26, 2020

Digital banking has become the new normal as social distancing guidelines and stay-at-home orders have drastically curbed financial institutions’ (FIs’) abilities to conduct in-branch services. Online account openings increased by more than 200 percent in April, while all mobile banking traffic rose by 85 percent.

Digital Banking 220

Digital Banking Guidelines Trends Online 220

PYMNTS

NOVEMBER 29, 2017

But not everybody has the resources for a complete cybersecurity makeover — or the $100,000 to sweep a successful hack under the rug. Around the Digital Banking World. To read see the full story, along with rankings of more than 200 players in the Digital Banking space, check out the latest edition of the Tracker. .

Security 173

Security Digital Banking Resources Mobile 173

Banking Exchange

MARCH 10, 2021

Most Americans will use digital banking after the Covid-19 pandemic, but younger generations still want face-to-face advice on their finances Retail Banking Financial Trends Feature Human Resources Technology Feature3 Covid19.

Digital Banking 88

Digital Banking Millennials Resources Trends 88

PYMNTS

APRIL 10, 2019

As consumers flock to banking apps, succeeding in the world of digital banking is not as easy as it used to be when mobile apps emerged a decade ago. Around the Digital Banking World. However, legacy banks across the globe have been far from idle when it comes to digital and mobile innovation.

Mobile 185

Mobile Digital Banking social media Strategy 185

PYMNTS

APRIL 28, 2020

Digital banking will also become more widespread. “As As fewer people visit branches, there is definitely an opportunity for CUs to enhance and elevate their digital banking strategies,” said Salzer, with additional payment options and tightly integrated and customized experiences that can rival offerings of big banks.

Digital Banking 248

Digital Banking Online Fraud Customer Experience 248

PYMNTS

APRIL 29, 2020

Vélez recently spoke with PYMNTS to explain the considerations that go into enabling digital banking services as well as how the FI is adjusting to meet new customer needs during the pandemic. Building Trust Between Banks and Consumers Online. Potential customers are often wary of trusting their funds to newer digital banks.

Digital Banking 263

Digital Banking Cards Trends Online 263

PYMNTS

JANUARY 31, 2020

One of the other markets in which Open Banking and financial innovation will likely explode over the next few years is Singapore, where the central regulator, the Monetary Authority of Singapore (MAS), is consolidating plans for further growth. About The Tracker.

Digital Banking 136

Digital Banking Guidelines Regulation Data 136

PYMNTS

AUGUST 21, 2020

Digital banking is reaching unprecedented levels of popularity amid the pandemic, with 89 percent of American bank customers using mobile banking apps to manage their savings and checking accounts. Developments From Around The World Of Digital-First Banking. billion by 2024. About The Tracker.

Analytics 266

Analytics Fraud ATM Report 266

PYMNTS

JULY 28, 2020

Alternative small business lending platform Kabbage recently augmented its offering for small- to medium-sized businesses (SMBs) with the debut of its checking account connected to a range of digital banking services. TradeCore Talks Open Banking Impact. ” Deutsche Invests In Traxpay.

Fintech 279

Fintech Lending Digital Banking Technology 279

PYMNTS

MAY 27, 2020

The ATM has emerged as one of CUs’ most important tools in this member engagement effort, in fact, with many investing in digitally-enabled ATM kiosks that provide members with on-demand videoconference consultations and a full range of digital banking services. Deep Dive: Offering An End-To-End Customer Experience Through ATMs.

ATM 243

ATM Innovation Meeting United States 243

PYMNTS

DECEMBER 23, 2019

Digital banking and payments firm i2c is introducing a banking website and mobile app designed to assist those with colorblindness, the company announced Monday (Dec. Whether a person is partially or totally colorblind, the company’s simple interface can help with the navigation of digital banking and payments.

Mobile 131

Mobile Digital Banking Resources Innovation 131

PYMNTS

FEBRUARY 26, 2020

Digital banking provider Bankjoy and financial literacy education app Zogo are partnering to that end by shifting CU offerings to focus less on sales and more on financial education, which Generation Z customers tend to value more. The partnership is also intended to help RBFCU staff provide targeted products and services to members.

Nevada 192

Nevada Security Innovation Data 192

PYMNTS

SEPTEMBER 20, 2020

Western Union Business Solutions will work with Isabel Group to expand access to Isabel's network, which offers online banking and fast payment services for organizations. Now, clients will be able to connect with more resources globally, the release stated. Currently, the Isabel 6 platform serves 70,000 professional clients.

Groups 301

Groups Payments Resources Strategy 301

PYMNTS

NOVEMBER 29, 2017

According to the forthcoming digital bank-and-brokerage service combo’s co-founder and CEO, Stephane Lintner, the firm is launching a model that reimagines security in the digital age. It’s your own set of resources that are running on the cloud. That’s where companies like Jiko come into play. Security is a focus.

Digital Banking 108

Digital Banking Trends Security Regulation 108

PYMNTS

MAY 3, 2020

Bó , the digital bank developed by U.K. High Street lender Royal Bank of Scotland (RBS), is being closed down by the British state-backed lender NatWest, following a six-month opening launch, according to a Yahoo Finance UK report. Bó and Mettle will be merged and will target the small- to medium-sized business (SMB) market.

Branding 181

Branding Resources Digital Banking Regulation 181

PYMNTS

FEBRUARY 3, 2020

Banking is no longer just for traditional FIs, thanks to open banking’s spread. Digital banking development is poised to explode in Singapore, where legacy institutions have traditionally dominated. APIs are critical, as they enable further digital banking connectivity.

Digital Banking 185

Digital Banking Innovation Maine Regulation 185

Independent Banker

OCTOBER 31, 2021

From building an internal innovation team to launching programs like the ThinkTECH Accelerator, we have dedicated resources in support of community bank innovation. I’ll be at the annual meeting of the California Community Banking Network. That’s why ICBA has focused so intently on innovation strategy over the past few years.

Innovation Strategies 186

Innovation Strategies Innovation Strategy Community Bank 186

PYMNTS

JANUARY 12, 2020

Following the 2016 incident of bogus accounts, regulators have been watching the bank closely and have handed down edicts that Wells Fargo has had trouble meeting due to obsolete methods and resources, past and current personnel told the WSJ. When “the app is down, the bank is down for our customers,” he said.

System 147

System Regulation Resources Meeting 147

PYMNTS

SEPTEMBER 21, 2020

In today’s top news in digital-first banking, Next Insurance is aiming to raise new capital that would value the FinTech startup at $2.25 Plus, Nacha has announced the introduction of cybersecurity and voice payment resources. Nacha unveiled the introduction of cybersecurity and voice payments resources.

Resources 223

Resources Capital Fintech Cards 223

PYMNTS

SEPTEMBER 12, 2019

FIs and FinTechs increasingly encounter new forms of fraud as they expand their digital operations, making it all the more important that they have strong risk assessment and compliance systems in place. resources. Can AI Support Digital Banking’s AML Efforts? .

Fraud 189

Fraud Fintech Compliance Regulation 189

PYMNTS

DECEMBER 10, 2020

PYMNTS research found that fi­nancial institutions (FIs) in the United States alone saw a 60 percent increase in the amount of consumers who downloaded mobile banking apps in April and May, for example. Developments From Around The World of Digital-First Banking. About The Tracker.

ATM 233

ATM Tools Study Mobile 233

PYMNTS

DECEMBER 1, 2017

The lineup includes Railsbank , which provides businesses with access to a global banking network via application program interface (API) technology; Sensibill , which digitizes receipts to integrate into digital banking platforms; and Zeta Optima, an employee claims, fuel card and medical allowance services provider.

Groups 147

Groups Resources Fintech blockchain 147

Banking Exchange

JANUARY 20, 2021

A cherished and often differentiation-inspiring culture that demands employees provide each other with in-person support to pass down generations of business knowledge Management Feature Human Resources Duties Tech Management Online Mobile Big Data Technology Feature3.

Digital Banking 78

Digital Banking Big Data Resources Mobile 78

PYMNTS

DECEMBER 14, 2020

Bank Branches’ Lasting Legacy. It may seem counterproductive for FIs to set aside resources to augment branches when growth in online and mobile banking adoption is rapidly expanding. Many FIs tend to treat branches and online banking as completely separate channels, with separate teams or departments focused on each.

ATM 257

ATM Mobile Strategy Study 257