Chris Skinner

SEPTEMBER 5, 2018

I recently blogged about JP Morgan Chase spending $10 billion a year on technology of which $3 billion goes into new projects. There were then several other announcements that caught my attention about Citibank and Bank of America investing similar amounts in digital. OK, here’s $3 billion!

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Chris Skinner

FEBRUARY 21, 2019

Another interesting nuance of the FinTech Bank is the integration of business and technology. I’ve referenced this a few times, but wanted to be explicit that these banks think technology is business and business is technology. This is clearly demonstrated in their microservices team structures and agile thinking.

Technology 309

Technology Compliance Fintech Digital Banking 309

Chris Skinner

JANUARY 31, 2019

He was underscoring how important data is in banking, and referenced the fact that banking started with data. It started as a ledger system a thousand years ago so that pilgrims could travel to the Holy Land under the … The post Banks need to be technology giants appeared first on Chris Skinner's blog.

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Technology Data System Digital Banking 367

Chris Skinner

AUGUST 18, 2019

If you are a customer of Chinese financial services group Ping An, … The post AI is not a technology change but a cultural one appeared first on Chris Skinner's blog. It’s actually more about the Chinese internet giant Ping An, and how they’re changing finance using AI.

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Technology Groups Digital Banking 399

PYMNTS

APRIL 23, 2020

More banks are therefore moving away from legacy core systems to embrace cloud-native architectures to power automation and meet the speed expected by consumers, securely. Developments Around The Cloud Banking World. British FI Lloyds Bank is moving forward on its digital journey with the help of a few partners.

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Accenture: Banking

JUNE 24, 2020

Evidence from our banking market research—and echoed by the current pandemic environment—suggests that we have indeed moved into a period of volatility and industry change, and that digital maturity is at least one of the factors that will separate future winners from losers. The question….

Technology 364

Technology Industry Marketing Digital Banking 364

PYMNTS

APRIL 10, 2020

Intimidated by the scale and cost of a massive technological overhaul, large financial institutions (FIs) may approach their digital transformation (DX) journeys gradually, targeting various areas of operations to modernize one-by-one. “Banks are technology companies,” Rio Tinto recently told PYMNTS.

Technology 360

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Chris Skinner

SEPTEMBER 11, 2019

However, there is a massive difference between … The post We’re just a technology company that happens to have a banking licence appeared first on Chris Skinner's blog. To be like a start-up. To be like a Silicon Valley angel investment firm. To be like a young, FinTech unicorn.

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Technology Company Fintech Digital Banking 375

Chris Skinner

OCTOBER 21, 2018

Some countries are still reliant on cash whilst others are … The post Is the world being democratised through technology? But I’m not sure my travel blog would be read so much. However, it does make me reflect on travel and money. appeared first on Chris Skinner's blog.

Technology 311

Technology Digital Banking Fintech 311

Bank Innovation

DECEMBER 29, 2019

to apply for a full digital banking license, jumping aboard a Singapore government initiative to attract technology firms into its financial sector. A Grab entity will own a 60% stake in the consortium that will apply for the bank license in Singapore, while the telco known […]. Grab Holdings Inc.

Digital Banking 243

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PYMNTS

APRIL 27, 2020

The number of online banking customers is growing worldwide, and FIs’ consumers are coming to expect seamless digital experiences as a result. One study recently determined that the number of digital banking users is expected to exceed 3.6

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PYMNTS

OCTOBER 8, 2020

As cloud technologies emerge to help financial institutions (FIs) drive digital innovation, Finastra has introduced its Fusion Payments To Go offering for small and medium-sized banks. In addition, Monese adopted Thought Machine’s cloud banking platform. RootAnt Finishes Seed Round With $1.46M. million. “The

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PYMNTS

OCTOBER 6, 2020

Of course, the pandemic has forced banks – like all businesses – to rethink their priorities and make adjustments to how they interface with customers. In the future of banking, we see the ATM becoming a dynamic, digital, self-service platform on which banks can deploy new services quickly.”.

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PYMNTS

AUGUST 4, 2020

The writing has been on the wall: PYMNTS research has found that though most people are satisfied with their in-place relationships with banks, only about 40 percent of people would be “extremely” or “very” likely to bring their banking relationships to Big Tech or FinTechs.

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PYMNTS

NOVEMBER 20, 2020

Studies have shown that CUs must personalize their in-branch and digital offerings with products and services tailored to individual members’ needs to stay competitive. Getting the customer service angle right is so crucial to CUs’ success that many CUs are investing in emerging technologies to help them better hit their marks.

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PYMNTS

JULY 1, 2020

CO-OP is also pushing into technology that combines contactless cards with ATMs or ITMs. Calcanes pointed out that contactless technology had been on CO-OP’s investment list before the pandemic, but it is now on an accelerated path due to rapidly evolving consumer preferences.

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Chris Skinner

SEPTEMBER 16, 2019

I was recently asked by Volante Technologies to consider what being a digital bank means, specifically for a commercial bank and, even more specifically, the bank’s payments and treasury services.

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Payments Digital Banking Retail Technology 311

PYMNTS

APRIL 24, 2020

Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices. Exploring why banks need to implement these tools is critical as these technologies could them keep their customers satisfied and able to financially weather the pandemic.

Technology 248

Technology ATM Video Tools 248

PYMNTS

SEPTEMBER 23, 2020

Technologies like video onboarding and AI have shown promise in facing this threat, but each is vulnerable when deployed alone. This month’s Deep Dive explores how various identity fraud methods target banks and their customers, and how technologies like artificial intelligence and biometrics are being deployed to counter them.

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Technology Report Fraud Study 208

PYMNTS

APRIL 23, 2020

Banks looking to meet customers’ standards must have a holistic view of the digital experience and consider all aspects of their operations rather than prioritizing one over another, according to KeyBank Executive Vice President and Head of Digital Banking Jamie Warder. “We Adapting to Social Distancing .

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Bank Innovation

APRIL 9, 2018

EXCLUSIVE – Interested in the latest trends in payments, digital banking, blockchain technology, API, security, big data and all the other hot topics in the fintech space? Come join Bank Innovation’s Telegram Group.

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Innovation Big Data blockchain Trends 360

PYMNTS

NOVEMBER 24, 2020

The pandemic is reshaping banking.

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Bank Innovation

JUNE 21, 2018

PREMIUM – Every year Bank Innovation assembles a list of 44 innovators that caught our attention in digital banking and fintech. These are the people Bank Innovation believes to be this year’s movers and shakers in the industry, paving the way with forward-thinking technologies and ideas.

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Perficient

OCTOBER 19, 2020

Digital Banking : Demand for digital banking has accelerated over the last 6+ months and should be a top priority for financial institutions. COVID-19 has changed both customer behavior and expectations, leaving them no choice but to use digital and contactless for their financial interactions.

Video 520

Video Security Tools Strategy 520

Jack Henry

DECEMBER 19, 2024

So what exactly are user personas, and how can you use them to help strategically prioritize, plan, and implement a new technology investment? After all, new account origination is the first step and first impression an applicant has with your institution.

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Technology User Experience Digital Banking Strategy 78

Perficient

APRIL 20, 2023

The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S. prefer to bank via a mobile app or website. And those consumers desire digital experiences that are personalized and meaningful.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

Accenture: Banking

FEBRUARY 22, 2022

And it’s already transforming banking. While extended reality (XR) technology has been around for some time, the topic’s momentum has recently accelerated with some analysts now predicting the metaverse to be an $8 trillion opportunity.…. The post Banking in the metaverse: the next frontier appeared first on Accenture Banking Blog.

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Technology Digital Banking 545

Perficient

MAY 26, 2021

In the session “Differentiating Your Brand for the Digital Era,” Scott will discuss how financial services companies can leverage digital technologies in new and innovative ways to create new value for consumers and businesses. Jamie Warder, EVP & Head of Digital Banking, KeyBank.

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Fintech North Carolina Charlotte Conference 462

Bank Innovation

APRIL 16, 2020

As Moven begins shutting down its consumer-facing businesses, the digital banking platform is funneling its customers to Varo Money.? Moven has been a pioneer in the digital banking space and a longtime inspiration.

Digital Banking 259

Digital Banking Technology Customer Experience Innovation Strategies 259

PYMNTS

JULY 1, 2020

“Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB.

System 268

System Digital Banking Tools User Experience 268

Gonzobanker

APRIL 11, 2023

It’s one of a banker’s worst nightmares: the digital banking conversion that was designed to improve the customer experience fails – locking users out of their accounts, not showing balances, making wire transfer features inaccessible… It recently happened to a $25 billion bank in the Midwest. Run these experiments.

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Digital Banking social media System Customer Experience 147

Bank Innovation

MAY 29, 2019

SAFE Credit Union, through a partnership with NCR Digital Banking, is using geofencing technology as a trigger for push alerts to its customers.

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Tools Digital Banking Technology Retail 284

Chris Skinner

MAY 17, 2017

After all, the business model of banks was built for face-to-face interactions backed up by paper documentation; the business model of digital banks is for device-to-device interactions backed up by data. Only 3% of these banks have CEOs with professional technology backgrounds. In North American banks, 12.1%

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PYMNTS

JANUARY 19, 2021

This week’s look at the latest in bank-FinTech collaboration includes new partnerships in Australia, South Africa, India, Pakistan and across Europe, with many FIs bolstering the foundations of their SMB-serving infrastructures. National Australia Bank Chooses Eedenbull. ICICI Adds AlignBooks Technology.

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BankInovation

JUNE 17, 2024

Banco Bilbao Vizcaya Argentaria SA is planning to open a digital consumer bank in Germany, using existing technology to expand at relatively low cost. The project is led by Javier Lipuzcoa, the head of BBVA’s digital bank in Italy, according to people familiar with the matter.

Digital Banking 120

Digital Banking Study Technology Retail 120

Gonzobanker

MAY 16, 2024

Digital metrics at banks and credit unions are not all trending up and to the right. A new report on digital banking metrics and the impact that digital banking is having on banks reveals some positive developments, but also a host of troubling trends that should give bank executives cause for concern.

Digital Banking 126

Digital Banking Trends Study Mobile 126

PYMNTS

SEPTEMBER 16, 2020

In the digital banking world, the customer expects a ‘customer-centric’ experience across channels,” Caldeira told PYMNTS. From their point of view, they want to be able to access their banking information and services anywhere and anytime.”.

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