Chris Skinner

OCTOBER 4, 2017

I get lots of input from many sources, and one of the ones I like is the innovation survey of banking produced annually by EFMA with Accenture.

Trends 305

Trends Innovation Retail Survey 305

PYMNTS

SEPTEMBER 4, 2020

Migration to mobile and digital banking ramped up during the pandemic. It’s one of numerous revelations in PYMNTS’ Leveraging The Digital Banking Shift Report , a collaboration with Feedzai , based on a survey of nearly 2,200 U.S. percent of online banking customers using digital channels more. This we know.

Digital Banking 234

Digital Banking Fraud Mobile Online 234

ATM Marketplace

JANUARY 2, 2020

The growing phenomenon of direct, digital banking and Silicon Valley's entry into the payments business pose a series of challenges to traditional banks. NCR's Doug Brown explores the landscape for 2020 to determine how these trends will impact the global banking business moving forward.

Trends 135

Trends Digital Banking Banking Trends Payments 135

Bank Innovation

APRIL 9, 2018

EXCLUSIVE – Interested in the latest trends in payments, digital banking, blockchain technology, API, security, big data and all the other hot topics in the fintech space? Come join Bank Innovation’s Telegram Group.

Innovation 360

Innovation Big Data blockchain Trends 360

PYMNTS

OCTOBER 6, 2020

Of course, the pandemic has forced banks – like all businesses – to rethink their priorities and make adjustments to how they interface with customers. Experts predict that trend will continue to grow to the point where half of the global population – or some 3.6

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

AUGUST 21, 2019

Legacy banks have their work cut out for them if they want to survive another century as key players in the digital banking world. This is driving legacy banks to take a closer look at their own products and strategies, with many rising to the challenge. Around the Digital Banking World. About the Tracker.

Trends 194

Trends Digital Banking Innovation Regional 194

ATM Marketplace

JUNE 4, 2021

While physical branches aren't going anywhere anytime soon, in order to suceed in the post-pandemic world, they will need to adjust to two major digital banking trends.

Banking Trends 119

Banking Trends Trends Digital Banking 119

Abrigo

MAY 20, 2022

Fraud on Alert for 2022 A review of SAR data , government agenc y releases, a nd fraud findings found these f raud c oncerns and trends to wat ch in 2022. Takeaway 1 An Abrigo review of SAR data, government agency releases, and fraud findings revealed fraud trends to watch for. But as one trend declines, new fraud schemes may arise.

Trends 195

Trends Fraud Training Survey 195

PYMNTS

JUNE 16, 2020

Branch , the digital bank startup, is branching out. Consumers deserve fast and flexible mobile banking services that adapt to their needs,” said Branch CEO Atif Siddiqi in a statement. This trend could be here to stay. Most respondents, 82 percent, view contactless as the cleaner way to pay.

Digital Banking 199

Digital Banking Mobile Los Angeles San Francisco 199

PYMNTS

OCTOBER 18, 2018

In search of added convenience and simplicity, banking customers are migrating to online and mobile banking interfaces, leaving in-person visits to brick-and-mortar branches behind. Around The Digital Banking World. Westpac , one of Australia’s “Big Four” FIs, for one, is rolling out new omnichannel banking offerings.

Fraud 178

Fraud social media Data Trends 178

BankInovation

DECEMBER 21, 2021

This included how we bank and achieve our own — highly personal — financial goals. According to a study Chase conducted last year, 54% of consumers said they used digital banking tools […].

Digital Banking 98

Digital Banking Banking Trends Trends Study 98

PYMNTS

APRIL 23, 2020

Banks looking to meet customers’ standards must have a holistic view of the digital experience and consider all aspects of their operations rather than prioritizing one over another, according to KeyBank Executive Vice President and Head of Digital Banking Jamie Warder. “We

System 226

System Digital Banking Online Guidelines 226

PYMNTS

APRIL 19, 2017

TO DOWNLOAD THE APRIL EDITION OF THE PYMNTS DIGITAL BANKING TRACKER™, CLICK THE BUTTON BELOW. . . The PYMNTS Digital Banking Tracker™ brings you the latest news, research and expert commentary from the FinTech and consumer banking space, along with the rankings of over 160 companies serving or powering the digital banking sector.

Digital Banking 180

Digital Banking Technology Meeting Samsung 180

BankInovation

OCTOBER 7, 2021

The latest trend in digital banking customer experience is adding on-screen voice, which allows customers to switch from chat or other self-serve experiences to speaking with a person within a mobile app or digital banking site.

Digital Banking 98

Digital Banking Trends Customer Experience Mobile 98

PYMNTS

MARCH 22, 2018

But even as more consumers use mobile and online banking apps than ever before, they are frustrated by the experience when they log on, and still prefer visiting a bank branch for more involved transactions. . Around the Digital Banking World. It’s an ambitious plan, as the U.K. billion in investment last year. .

Digital Banking 152

Digital Banking Report Mobile Online 152

Gonzobanker

MAY 16, 2024

Digital metrics at banks and credit unions are not all trending up and to the right. A new report on digital banking metrics and the impact that digital banking is having on banks reveals some positive developments, but also a host of troubling trends that should give bank executives cause for concern.

Digital Banking 126

Digital Banking Trends Study Mobile 126

Bank Innovation

JULY 30, 2018

Convenience, not trust, is why people choose to pay their bills online, according to Fiserv’s quarterly report on consumer payment trends. The report, titled “Expectations & Experiences: Consumer Payments,” was released last week.

Online 186

Online Digital Banking Survey Trends 186

PYMNTS

APRIL 24, 2020

Curve and Neat plan to closely monitor future financial and payment trends, especially as events such as the spread of the coronavirus may affect consumers’ long-term banking preferences. The introduction of innovative infrastructures and features will keep entities competitive as digital banking becomes broader and more complex.

Digital Banking 207

Digital Banking Cards Tools Examples 207

PYMNTS

JULY 30, 2019

FSC recently granted eight new online-only banking licenses to Hong Kong , the report said, including a group affiliate of Alibaba and a consortium led by Standard Chartered. . Singapore’s central bank said in June it would issue up to five digital bank licenses. .

Trends 173

Trends Digital Banking Innovation Online 173

PYMNTS

JULY 1, 2020

“Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

DECEMBER 27, 2019

That help is forthcoming, as in the case of the Central Bank of Ireland , which is changing regulations to favor more CU lending with higher limits. There is a sense, however, that CUs themselves bear responsibility for falling behind the digital banking trends that first took hold with consumers.

Digital Banking 130

Digital Banking Millennials Banking Trends Mobile 130

BankInovation

OCTOBER 21, 2021

The very fabric of banking and financial services is changing: What was once a digital supplement to in-person services is becoming the standard of business. trillion Royal Bank […]. That was one of the key observations from Jane Fraser, chief executive officer of $2.3

Digital Banking 98

Digital Banking Trends cryptocurrency 98

Jack Henry

DECEMBER 16, 2024

Back in the early 2000s, I faced a devastating situation when the digital banking company I worked for experienced a massive data breach impacting hundreds of financial institutions. In the early days of digital banking, end-user adoption was very low.

Digital Banking 78

Digital Banking Fraud Trends Fintech 78

PYMNTS

SEPTEMBER 23, 2019

How Digital-First CUs Can Break The Impersonality Barrier. Investments in digital banking are paying dividends for CUs by improving membership and creating more efficient services. Allison Videtti, director of marketing for digital-focused Alliant Credit Union , believes it has come at the cost of personal touch.

social media 157

social media Trends Michigan United States 157

PYMNTS

JANUARY 25, 2021

The banking industry is still grappling with the pandemic’s unprecedented effects, including a broad digital shift across numerous sectors. This increased digital engagement can create challenges, however, as it opens up new avenues for fraud in addition to making transactions more convenient for customers. About The Tracker.

Fraud 235

Fraud Digital Banking Missouri Trends 235

Javelin Strategy & Research

NOVEMBER 8, 2024

Banner Section Home Rss.xml Annual Trends Reports Javelin's experts dive into the digital financial services trends and predictions they see coming in the new year. With one report per practice area, we offer strategic insights across Digital Banking, Fraud & Security, Payments, and Wealth Management.

Trends 40

Trends Report Fraud Digital Banking 40

Independent Banker

DECEMBER 31, 2022

Top trends in payments. As 2023 kicks off, community banks can respond to today’s payments landscape by addressing five key trends. Chris Doyle, Texas First Bank. FedNow is obviously going to change the landscape for us, and I think it’s going to accelerate [digital development] for community banks,” Lakoumentas says.

Trends 140

Trends Payments Community Bank Texas 140

PYMNTS

APRIL 29, 2020

The financial industry’s pandemic-related interest in digital innovations accelerates an existing consumer trend toward online and mobile channels, however. saw more than 1,500 bank branches close between February 2019 and February 2020, which likely reflected declining consumer demand for in-person services.

Digital Banking 263

Digital Banking Cards Trends Online 263

Accenture: Banking

OCTOBER 5, 2021

The pandemic has supercharged the trend towards contactless, online and instant payments. The pace of change in payments right now might seem overwhelming. Contactless payments, for instance, grew 150% from March 2019. This is just the start. In the next 10 years, almost 2.7

Payments 385

Payments Trends Online Digital Banking 385

PYMNTS

JUNE 3, 2020

during the past two months, for example, and mobile banking app downloads saw a 60 percent jump. The virus’s impact has not been solely responsible for this rush to digital, but it has given the trend a push. Confronting Digital Banking Reality. The nation’s banks have worked to keep up with this trend.

Digital Banking 131

Digital Banking Mobile Tools Online 131

Accenture: Banking

MARCH 29, 2022

The big players in commercial banking are making major investments in technology to quickly ramp up their digital transformation and streamline their processes. That’s all very doable for banks with deep pockets—but what about the mid-sized banks? The post How can mid-sized banks compete in the big leagues?

Trends 331

Trends Technology Report Banking Trends 331

PYMNTS

APRIL 30, 2020

Banks must now consider how to best expand remote services and emphasize these channels once consumers can safely visit branches again. This month’s Deep Dive examines how consumers are approaching digital banking and how FIs are leveraging online and mobile channels to prevent service gaps during the pandemic.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

DECEMBER 30, 2020

Filling this void is digital banking, which has seen unprecedented levels of adoption as customers look to carry on their financial activities without leaving their homes. The average branch footprint for a bank chain in the U.K., This follows the overall trend in payments moving online. Lessons To Take Moving Forward .

Digital Banking 240

Digital Banking Study Examples Meeting 240

Chris Skinner

SEPTEMBER 2, 2018

There’s been an interesting but hidden trend taking place. It started in China with Tencent and Alipay and has now gone global. The phenomenon is called QR codes. QR, or Quick Response if you prefer the longer form, is a code that originated in Japan in the 1990s, and has … The post Will QR codes wipe out cash and cards?

Cards 370

Cards Trends Digital Banking Fintech 370

PYMNTS

AUGUST 5, 2020

Social shopping is the newest hot trend fueled by the pandemic, as new startups are emerging and established brands such as Macy’s are catching up to capture this area. In retail technology, Yotpo is helping brands capture the digital shift by making a compressed marketing stack for online shopping. All this, Today in Data.

Retail 263

Retail Payments Google Branding 263

PYMNTS

JUNE 1, 2020

Banks today are familiar with the challenges of supporting digital platforms as an increasing number of customers turn to online-only solutions. One study found more than 45 percent of millennial users, for example, have at least considered leaving their FIs and signing up with fully digital banks.

Digital Banking 136

Digital Banking Delaware Tools Mobile 136

Chris Skinner

APRIL 8, 2019

During the weekend I presented the trends on FinTech and Tech Fin, my two favourite subjects. The … The post The challenge of transforming into “Banks of the Future” (research) appeared first on Chris Skinner's blog.

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Conference Study Trends Fintech 368