PYMNTS

JULY 23, 2020

The depth of these experiences available in card management is so robust.”. Or at least those experiences can be robust if expanded on by FIs properly. Narayan said that partly means using some of the best user experience (UX) innovation that tech players have brought to the space.

UX 165

UX Cards Google User Experience 165

PYMNTS

MARCH 4, 2020

And in that evolution, DeLuca explained, software has moved from systems that simply kept records or initiated transactions toward systems that deliver an enhanced, more engaging experience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

JULY 24, 2019

Big Tech is good at promoting, designing and improving the user experience, he said. That’s especially a challenge for legacy FIs as digital transactions and the online economy continue to take root. Time may be of the essence in bringing those entrenched services to the digital realm. Trust in Digital Banking. “It’s

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. Google’s expertise is in UX design,” he noted. “By

Google 272

Google Fintech Payments Apple 272

The Financial Brand

JANUARY 17, 2021

Hiring creative user experience pros won't help if they don't have the right support and culture. The post Habits That Stifle UX Innovation in Banking (and How to Change Them) appeared first on The Financial Brand. Three actions can help turn things around.

UX 38

UX Innovation How To User Experience 38

BankNXT

MARCH 1, 2017

USAA UX fail – non-clickable links on BankNXT. Jim Bruene notes navigation design flaws on the USAA website that could hinder customer onboarding.

UX 40

UX User Experience Digital Banking Online 40

The Financial Brand

FEBRUARY 16, 2021

Four other user experience elements are required. The post 5 Things You Must Do to Become a True Digital Banking Competitor appeared first on The Financial Brand. Functionality is the foundation, but is not sufficient to differentiate your institution.

Digital Banking 37

Digital Banking User Experience Branding Customer Experience 37

The Financial Brand

DECEMBER 5, 2016

User experience (UX) design in banking in 2017 will require a new vision, new talent and a new way to view omnichannel banking interactions.

User Experience 12

User Experience UX Trends Customer Experience 12

The Financial Brand

JANUARY 25, 2017

Bringing the designer and developer together to follow an agreed upon user experience (UX) design workflow is the foundation of success.

UX 12

UX Digital Banking User Experience Customer Experience 12

Fintech Labs Insights

NOVEMBER 8, 2016

One of the paradoxes of the early digital banking era (1995 to 2007) was why Capital One was a laggard? The new company (spun out from Signet Bank in 1994) was widely revered as a data analytics and marketing master. As recently as 2010 they were the last major bank to launch a native mobile banking app.

UX 17

UX Capital Mobile User Experience 17

The Financial Brand

DECEMBER 7, 2021

Financial institutions that combine effective digital solutions with an emotional user experience will stand out in an ocean of sameness. The post Banking with Soul: 7 Requirements to Succeed in the Experience Economy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

User Experience 41

User Experience Banking Trends Analysis Branding 41

BankNXT

JUNE 13, 2016

Want to start your own digital bank? Chris Skinner believes you should connect human contact to its digital foundation. Digital is all about the people on BankNXT.

Digital Banking 40

Digital Banking User Experience UX Fintech 40

Fintech Labs Insights

MARCH 3, 2016

Customers shouldn’t be the only ones enjoying a great user experience. That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. And the response has been tremendous.

UX 12

UX User Experience US Tools 12

BankNXT

JANUARY 8, 2018

Benedict Shegog reveals the 11 fintech brands that deserve recognition for 2017 in this 11FS 'best of' fintech roundup. 11FS Pulse ‘best of 2017’ awards on BankNXT.

Branding 49

Branding Fintech User Experience UX 49

BankNXT

JANUARY 17, 2018

Jim Bruene provides a case study of Star One Credit Union's online banking, before and after, highlighting the key changes in its digital transformation. How Star One became the first BUX-certified FI in the world on BankNXT.

Case Study 40

Case Study Study Online User Experience 40

BankNXT

JULY 13, 2016

ICICI Bank has upgraded its mobile banking app, iMobile, with new services, says Resham Karira. Could this encourage more digital development in India? ICICI’s iMobile app reveals the future of banking on BankNXT.

Mobile 40

Mobile User Experience UX Digital Banking 40

BankNXT

MARCH 7, 2016

David Sosna, co-founder and CEO of Personetics, talks to BankNXT about personalization when it comes to banking, and improving the customer journey. The customer journey and the power of personalization on BankNXT.

User Experience 40

User Experience Customer Experience UX Digital Banking 40

PYMNTS

JUNE 4, 2020

Webster noted that challenger banks of the past haven’t offered much in the way of a genuine challenge to traditional banks. Instead, they mostly provide a pre-paid card attached to a much slicker digital user experience (UX).

Mobile 141

Mobile UX Cards Payments 141