Bank Innovation

FEBRUARY 21, 2018

billion) for digital development and growth, the bank announced today. The investment will be spread out over three years, allowing the bank to expand its technologies in order to compete with the increasing number of fintechs and digital banking providers. British bank Lloyds has put aside £3 billion ($4.1

Digital Strategies 270

Digital Strategies Strategy Digital Banking Fintech 270

ZootBlog

MARCH 18, 2020

The post Develop Your Digital Strategy for Flexibility & Relevance appeared first on Zoot Solutions.

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Digital Strategies Strategy User Experience Customer Experience 95

Bank Innovation

FEBRUARY 6, 2020

is staking its consumer-banking strategy on digital technology. Three of the group’s top leaders — the chief executive officer, the head of digital technology and the chief of digital customer experience — have moved to new roles or […]. JPMorgan Chase & Co.

Digital Strategies 221

Digital Strategies Strategy Customer Experience Technology 221

Perficient

JANUARY 18, 2021

Jim Hertzfeld, Perficient Principal and Chief Digital Strategist. Kim Williams-Czopek, Perficient Director of Digital Strategy. Learn More About Our Digital Strategy. If you are interested in learning more about Perficient’s digital strategy capabilities or would like to contact us, click here.

Digital Strategies 436

Digital Strategies Strategy Google Examples 436

Cisco

MARCH 15, 2022

Read the full story from Vish Iyer, Visibility is the Cornerstone of a Digital Strategy in Financial Institutions. Find out how it was deployed and fixed the problem, plus give new depth of visibility that has been a game changer in upgrading the organization’s infrastructure.

Digital Strategies 109

Digital Strategies Strategy Exercises Operations 109

Bank Innovation

APRIL 16, 2019

While many banks are shutting down branches, Bank of America is adopting a "high-tech, high-touch" strategy, which will result in the addition of 350 branches, or what it calls "financial centers," across the country over the next two years.

Digital Strategies 236

Digital Strategies Strategy America Retail 236

Jack Henry

JULY 20, 2020

This means your website is becoming an increasingly important part, if not the central part, of your digital strategy. More than likely, your FI’s website is the launching point for almost all these services. That’s why it’s crucial FIs don’t neglect website compliance efforts.

Digital Strategies 97

Digital Strategies Compliance Strategy social media 97

PYMNTS

FEBRUARY 7, 2020

Startups form to solve all sorts of problems, often from a specific problem a founder is dealing with that turns them on to a bigger hole in the marketplace. However, Bombas was somewhat different — though it began, like many startups, with looking to fill a market hole.

Digital Strategies 168

Digital Strategies Strategy Data Customer Experience 168

Perficient

JANUARY 27, 2021

Jim Hertzfeld is Principal and Chief Digital Strategist for Perficient and works with clients to make their customers and stakeholders happy by delivering insanely great digital experiences. Kim Williams-Czopek is a Director of Digital Strategy at Perficient. She specializes in digital experience, retail, and digital.

Digital Strategies 443

Digital Strategies UX Strategy Chicago 443

Bank Innovation

APRIL 5, 2019

Roberto Sallouti feels like he just went through college all over again. The 47-year-old chief executive officer of Banco BTG Pactual SA, a fixed-income trading veteran, said he spent the past four years digging into subjects such as cloud computing, performance marketing and data-analytics metrics.

Digital Strategies 186

Digital Strategies Strategy Analytics Data 186

PYMNTS

JANUARY 18, 2021

The earnings theme for Tuesday (Jan. 19), at least in financial services, might be termed: A tale of two banks. Bank of America and Goldman Sachs are slated to post fourth-quarter results that day, and we’re likely to see some of the same observations and actions that have marked other financial institutions’ earnings.

Digital Strategies 183

Digital Strategies Strategy America Apple 183

Bank Innovation

MARCH 29, 2019

Digital bank TymeBank and conversational banking technology provider Finn AI have teamed up to bring a low-cost, AI-powered experience to underserved consumers as well as small and micro businesses in emerging markets.

Digital Strategies 186

Digital Strategies Strategy Digital Banking Technology 186

Perficient

FEBRUARY 10, 2021

Jim Hertzfeld is Principal and Chief Digital Strategist for Perficient and works with clients to make their customers and stakeholders happy by delivering insanely great digital experiences. Kim Williams-Czopek is a Director of Digital Strategy at Perficient. She specializes in digital experience, retail, and digital.

Digital Strategies 324

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Perficient

JULY 17, 2020

Last month, I finished teaching my MBA Digital Strategy course to 11 of my colleagues. Over 13 weeks, they worked through a model of digital strategy, found new connections, planned some full scale campaigns, and enjoyed hanging out with each other.

Digital Strategies 332

Digital Strategies Strategy Course Meeting 332

Bank Innovation

SEPTEMBER 28, 2018

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally. Bank Innovation spoke with U.S The conversation below has been edited for brevity and clarity.

Digital Strategies 150

Digital Strategies Innovation Strategy Innovation Strategies 150

Payments Source

AUGUST 5, 2020

The point of sale terminal industry was already under pressure to go digital before the coronavirus pandemic made this transition much more crucial to its survival.

Digital Strategies 124

Digital Strategies Strategy Industry Payments 124

Perficient

AUGUST 4, 2023

We implement the Envision Strategy Framework , a continuous and adaptive process that feeds real-world insights back into strategic decisions. We put customers at the center of our digital strategy formulation process. This framework is informed by customer empathy and grounded in executional know-how.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

South State Correspondent

AUGUST 17, 2015

Indra Nooyi, Pepsi’s CEO, wanted to put more emphasis on design. She gave each executive a photo album and a mission to go capture designs that “inspire.” It was a simple assignment, but only a few managers completed the task and of those that did, half of those had their spouse do it for them.

Digital Strategies 150

Digital Strategies Strategy Management 150

Accenture

JULY 20, 2015

Digital disruption has opened up the competitive playing field in banking. Other players include large digital leaders who are extending banking services into non-banking digital ecosystems where they are. Fintech start-ups are influencing customer expectations and affecting specialized revenue streams. Read more.

Digital Strategies 150

Digital Strategies Strategy Fintech Banking Trends 150

Perficient

DECEMBER 29, 2020

It is time to reimagine the traditional banking business model and optimize it for the digital age. Financial institutions that want to remain ahead of their competition must adopt new business processes and implement fresh digital strategies and technologies. How financial institutions can apply these strategies.

Branding 294

Branding Industry Digital Strategies Customer Experience 294

Perficient

MARCH 10, 2021

He works with clients to convert market insights into real-world digital products and customer experiences that actually grow their business. Kim Williams-Czopek is a Director of Digital Strategy at Perficient. She works with clients to devise digital experience strategies and how to translate strategies to tactics.

Strategy 493

Strategy Digital Strategies Customer Experience Leadership 493

PYMNTS

MAY 25, 2016

In an interview conducted with JPMorgan, offered via transcription by Seeking Alpha , Martina Hund-Mejean, chief financial officer of MasterCard , stated that overall, consumer spend is on par with expectations: “We are really not seeing much of a different behavior.

Digital Strategies 101

Digital Strategies Strategy Cards Apple 101

Bank Innovation

MARCH 3, 2020

For Fifth Third Bank, a 160-year-old institution, digital transformation isn’t about going head-to-head with the largest banks. Instead, the bank is focusing its digital strategy on meeting human needs, said Melissa Stevens, chief digital officer of Fifth Third Bank, in the fireside chat at Bank Innovation Ignite in Seattle on Monday. “We’re

Seattle 273

Seattle Digital Strategies Strategy Meeting 273

Perficient

JUNE 11, 2020

Join us at Tony Kratovil, RVP of Manufacturing at Salesforce, and Eric Dukart, National Sales Executive at Perficient, discuss why the right digital strategies are critical in the wake of COVID-19.

Management 332

Management Digital Strategies Strategy Resources 332

Banking Exchange

SEPTEMBER 22, 2021

New software will allow Arvest to step ahead of the competition Community Banking Customers Feature3 Fintech Feature Financial Trends Digital Technology.

Digital Strategies 78

Digital Strategies Strategy Community Bank Community 78

PYMNTS

SEPTEMBER 29, 2017

TaskRabbit , the contract labor marketplace startup known and loved within the gig economy, has been purchased by Swedish home goods giant Ikea. TaskRabbit will become an independent subsidiary within Ikea, according to CNBC. The startup helps freelance workers find one-time gigs to perform — anything from handyman jobs to movers to assistants.

Digital Strategies 109

Digital Strategies Strategy Leadership Retail 109

Payments Source

MAY 1, 2019

Visa and Mastercard are driving digital transactions by financially empowering women in emerging markets who are unbanked but manage their families’ spending. The card networks are particularly targeting women in gig economy jobs and women-owned businesses.

Digital Strategies 94

Digital Strategies Strategy Cards Management 94

Payments Dive

FEBRUARY 19, 2020

In 2020 and beyond, it will critical for banks and credit unions to reevaluate their digital strategies.

Banking Trends 400

Banking Trends Trends Digital Banking Digital Strategies 400

Perficient

JANUARY 14, 2021

This podcast discovers what’s possible with digital and figures out how to make it real in your business. and – most importantly – “Now what?”.

Digital Strategies 499

Digital Strategies Customer Experience Trends Data 499

FICO

JUNE 21, 2017

Getting your digital strategy right will determine whether you’re one of those winners — or one of the losers. The takeaway: It’s impossible to have great customer experience without digital transformation, and digital customer-first strategies lead to a frictionless experience. appeared first on FICO.

Customer Experience 53

Customer Experience Digital Strategies Strategy Analytics 53

Bank Innovation

JULY 3, 2018

There is a correlation between an FI’s revenues and its digital strategy. A new report from advisory firm EY suggests that the more mature an FI’s digital strategy is, the more revenues it is likely to generate.

Digital Strategies 256

Digital Strategies Strategy Report Operations 256

PYMNTS

AUGUST 10, 2018

In many cases, the stores have been slow to develop their own eCommerce strategies.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

The Financial Brand

APRIL 12, 2019

Eight critical steps that will help accelerate digital transformation at banks and credit unions facing stiff new competition from all sides. The post Jump-Start Your Financial Institution’s Digital Strategy appeared first on The Financial Brand.

Digital Strategies 32

Digital Strategies Strategy Branding Digital Banking 32

Jack Henry

DECEMBER 9, 2021

Investments in financial technology have been increasing for years, but the events of the last 18 months have created a new sense of urgency for community banks and credit unions to fine-tune their digital strategies across the spectrum of various fintech investments.

Strategy 148

Strategy Digital Strategies FDIC Community Bank 148

PYMNTS

DECEMBER 5, 2016

Online sales are up this year — and brick-and-mortar foot traffic is down — meaning Walmart is about to find out in real time if its billions invested in leveling up its e-commerce capacity is making a dent in Amazon’s online dominance.

Digital Strategies 100

Digital Strategies Strategy Online Retail 100

Perficient

JANUARY 26, 2022

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘journey science.’

Customer Experience 484

Customer Experience Strategy Digital Strategies Analytics 484

South State Correspondent

JULY 6, 2020

As banks build their digital strategies, we need to stop and think about how we know our customers (identity) and how we know that the verified customer we believe is trying to access a banking channel is really the customer we think it is (access).

Digital Strategies 362

Digital Strategies Strategy Industry Management 362