PYMNTS

JUNE 19, 2020

The COVID-19 pandemic is driving consumers online to shop and pay, and their rapidly changing shopping habits are forcing merchants to rethink their digital strategies. For more information on these stories and other payments orchestration headlines, download the Playbook. Around The Payments Orchestration Ecosystem.

Payments 188

Payments Compliance Resources Fraud 188

Perficient

NOVEMBER 1, 2023

Work with strong partners that understand the real-world complexities coming with cloud adoption and invest time in the strategy and planning phases first,” said Steve Holstad, principal of digital strategy consulting, Perficient. Contact us now to discover how our expertise can take your business to new heights.

Report 221

Report Strategy Digital Strategies Customer Experience 221

Perficient

JULY 20, 2020

Why they download but never use your app? Do you wonder why patients don’t engage more with your website? Why they didn’t react to your campaign? Consider this: Perhaps the experiences you’re building aren’t addressing your audience’s true concerns or emotions.

UX 332

UX Meeting Data Groups 332

PYMNTS

DECEMBER 6, 2019

Investing in digital ordering experiences is now a core part of the company’s business model, according to Nicole West, Chipotle’s vice president of digital strategy and product. In addition to menu innovation, digital innovation is core to the experience we are looking to deliver to our customers,” West said. .

Strategy 130

Strategy Innovation Digital Strategies System 130

PYMNTS

AUGUST 29, 2017

Those who use Cartwheel have saved more than $1 billion during in-store visits, and the app has been downloaded about 40 million times.

Maine 100

Maine Innovation Strategies Strategy Digital Strategies 100

PYMNTS

NOVEMBER 22, 2019

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. Diners download the Amazon Alexa app, enable the Chipotle skill, link profiles, and then reorder Chipotle meals.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

JANUARY 21, 2020

Diners download the Amazon Alexa app, turn on the Chipotle skill, connect profiles and then reorder Chipotle meals. Chipotle Mexican Grill , in one case, announced an Alexa skill in November that allows diners to reorder Chipotle meals with the voice assistant for delivery or pickup.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

MARCH 27, 2019

Users download the QSR’s app and sign up for the pizza chain’s rewards program to receive the promotion. The kiosks are part of Taco Bell’s “All Access” digital strategy , which is geared toward letting diners interact with the company in whatever manner they’d like.

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

AUGUST 8, 2018

The reasons include the difficulty of copying and pasting PDF content into other documents, its crankiness when it comes to playing nice with browser extensions and other digital tools and how it promotes analog-centric thinking, which can gum up the process of government. Government Digital Service said. Digital Czar.

New York City 101

New York City Hawaii Survey United States 101

Celent Banking

DECEMBER 9, 2016

These apps offer some extremely high engagement, and with app downloads decreasing , users are spending more time on fewer apps. But while the opportunity with digital assistants is enormous, banks must be aware of how this affects their current ongoing digital strategy. The possibilities are compelling.

Mobile 100

Mobile Digital Strategies Strategy Examples 100

PYMNTS

AUGUST 6, 2020

Starbucks President and CEO Kevin Johnson echoed such comments on his company’s earnings call, noting that the chain experienced a “significant acceleration” in the number of customers who downloaded the company’s app and joined Starbucks Rewards during Q2. The numbers grew 17 percent quarter over quarter to reach three million.

Examples 108

Examples Digital Strategies Maine Innovation 108

Gonzobanker

APRIL 24, 2019

Or as Vons Credit Union ’s Jay Lassiter put it in a breakout, “Everything we do has to be targeted and 20% of our team is out in the field meeting with prospects where they work … supported by QR code info in breakrooms that drive mobile app downloads.”. Find Your Inner Editorial Yoda. Umpqua Bank ’s Rilla Delorier had to follow that.

Branding 132

Branding Conference Strategy Oregon 132

Gonzobanker

MARCH 24, 2021

New research reveals that almost half of mid-size banks and credit unions are at less than 10% on their digital transformation strategies going into 2021. Click here to download What’s Going On In Banking to learn more about financial institution’s priorities, fintech plans and future forecasts for 2021.

Customer Experience 140

Customer Experience Strategy Community ATM 140

PYMNTS

AUGUST 10, 2018

Freckle said some 70,000 consumers have downloaded the app, with more presumably coming as part of the company’s $5 million marketing campaign on Facebook, Twitter and other mediums. Sargi Mann, executive VP and head of digital strategy and investments at Havas Media Group, told Ad Age.

Online 101

Online social media Baltimore Data 101

FICO

MAY 12, 2020

To learn how you can put a digital strategy in place that will help you do this, download Strategic Communication Initiatives That Can Save Your Business for the Next 90 Days and the Next Decade or contact me directly, at Michaelmagaard@fico.com. by Michael Magaard.

Analytics 52

Analytics Strategy Digital Strategies Customer Experience 52

William Mills

FEBRUARY 22, 2018

Financial institutions are transforming their business practices to introduce new technologies and services and enhance customer service and as they continue to increase the scope of their digital strategies, gaps in personnel still exist. To learn more about bankers’ technology investments in 2018, download the full report here.

Millennials 41

Millennials Mobile Digital Strategies Fraud 41

Filene

JUNE 21, 2016

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Chicago 45

Chicago social media Illinois Innovation 45

Banking 2020

NOVEMBER 18, 2015

The switch to digital banking has been a relatively recent change, and mobile banking has only just emerged as a viable option for customers. Banks are still trying to figure out how mobile banking fits into their digital strategy. How are our customers using mobile banking?

Strategy 40

Strategy Mobile Data Digital Strategies 40

Filene

FEBRUARY 13, 2018

As we implement our own Digital Strategies program on filene.org, we want to bring you along, in real time, while we redesign our website to make it more convenient to get access to the information our busy members are looking for. We hope it may help streamline your digital strategies as you continue to evolve your own technologies.

Digital Strategies 28

Digital Strategies Strategy US Online 28

Filene

MAY 23, 2018

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Dallas 28

Dallas social media Innovation Digital Strategies 28

Filene

FEBRUARY 20, 2018

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

social media 28

social media DC Innovation Digital Strategies 28

Filene

FEBRUARY 9, 2018

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Chicago 28

Chicago social media Innovation Digital Strategies 28

Filene

JANUARY 29, 2018

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Denver 28

Denver social media Innovation Digital Strategies 28

Filene

DECEMBER 14, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Portland 28

Portland social media Innovation Digital Strategies 28

Filene

DECEMBER 1, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

NOVEMBER 15, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Nashville 28

Nashville social media Innovation Digital Strategies 28

Filene

OCTOBER 24, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Sacramento 28

Sacramento CA social media Innovation 28

Filene

SEPTEMBER 21, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

social media 28

social media Connecticut Innovation Digital Strategies 28

Filene

AUGUST 10, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

JULY 26, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Fresno 28

Fresno CA social media Innovation 28

Filene

JUNE 9, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

APRIL 25, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Dallas 28

Dallas social media Innovation Digital Strategies 28

Filene

FEBRUARY 9, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

NOVEMBER 15, 2016

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

OCTOBER 19, 2016

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Philadelphia 28

Philadelphia social media Innovation Digital Strategies 28

Filene

OCTOBER 13, 2016

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Dallas 28

Dallas social media Innovation Digital Strategies 28

Filene

SEPTEMBER 29, 2016

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.

Tulsa 28

Tulsa social media Oklahoma Innovation 28