PYMNTS

NOVEMBER 16, 2020

But he noted that “while this is a very dramatic short term event, we continue to be focused on the longer term and executing to continue to grow our market share and execute on our digital strategy, which is now more important than ever.". In the U.S., he said, trends have been relatively consistent.

Conference 218

Conference Trends Digital Strategies America 218

PYMNTS

MARCH 2, 2020

As carmakers were forced into contingency planning, digital strategies emerged as a means of saving a portion of their marketing activities. The group will reportedly have the same program on Tuesday, but through a “digital press conference” with Chief Executive Officer Oliver Zipse.

social media 130

social media Conference Digital Strategies Meeting 130

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 168

Digital Strategies Strategy Leadership Customer Experience 168

PYMNTS

NOVEMBER 17, 2020

Keyno CEO Robert Steinman; Tom Rapkoch, Visa’s director of global chip product; and Ben Maxim, assistant vice president of digital strategy and innovation at Michigan State University Federal Credit Union tell PYMNTS that they believe the new system can be effective. The vaccine is close. The demand is there.

Payments 130

Payments Michigan Fraud Digital Strategies 130

Perficient

FEBRUARY 25, 2021

For most organizations and their customers, 2020 was a year eventful beyond measure. Despite the uncertainty, CX and digital leaders must be vigilant in identifying fast-changing customer expectations. Perficient: Digital Strategy Experts. 2021 promises much of the same, with both setbacks and successes in store.

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

OCTOBER 19, 2020

Now, the Coalition boasts new partners in a release citing the recent wildfires and extreme weather events as reasons to take the threat of climate change seriously. The goal is to restore 100 million trees in the next five years.

New York 140

New York Digital Strategies Cards Community 140

PYMNTS

JUNE 1, 2017

This new role, which builds off his current position as senior VP, eCommerce, will focus on all of the company’s digital-related activities, with Moffitt responsible for transforming Office Depot’s digital platforms, driving digital strategy and innovation and accelerating its online and mobile growth.

Leadership 100

Leadership Digital Strategies Retail Customer Experience 100

Abrigo

JUNE 4, 2024

Don't miss news about the ThinkBIG conference and other Abrigo events. Chance-Chin elaborated on her bank’s digital strategy, which combines modern technology with close customer relationships. "We "The sleeping giant of depositors accustomed to zero interest rates is now awake and expects 5%.

Compliance 221

Compliance Community Bank Community Conference 221

PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. Meanwhile the digital shift momentum continues to draw new infrastructure. A report from Tampa, among others, showed that few of the outlet stores took advantage.

Florida 205

Florida Retail Tampa Customer Experience 205

Insights on Business

MAY 12, 2017

On May 2 we hosted an event with the Economist, “Reinventing Financial Services” to convene clients and industry experts to discuss just that. Here are three takeaways from the event: AI will amplify your workforce: AI is on the rise, firms and their employees will benefit greatly from it.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

APRIL 16, 2019

A survey conducted late last year found that 75 percent of charities had in their employ “very few digitally skilled people,” and that 77 percent of charities rely on boards and other leadership for guidance about how to navigate the expanding world of digital commerce and payments.

Payments 182

Payments Chicago Strategy Digital Strategies 182

Perficient

DECEMBER 10, 2020

Your customers have gone through significant personal events in 2020. Being consistent and connected across channels (63%). As we try to get out of our Pandemic mindsets, item 3 – Ensuring Customers Feel Understood, stands out to me.

Customer Experience 340

Customer Experience Leadership Study Groups 340

PYMNTS

JUNE 15, 2020

The app is just one aspect of a multipronged digital strategy that grocers such as Sam’s Club are embracing to help customers safely and efficiently shop during the pandemic and its aftermath. Some businesses already had robust digital channels in place and others have had to improvise to survive.

Innovation 209

Innovation Mobile Tools Dallas 209

Cisco

OCTOBER 19, 2020

In our event Oportunidades Emergentes: El nuevo paradigma financiero , we analyzed the great opportunities that arise for Latin America, as well as real experiences in terms of the growth of digital bank use and access to financial services by a greater number of clients.

User Experience 71

User Experience America Security Digital Banking 71

Accenture

JULY 20, 2017

Our change leaders have a well-defined and well-communicated digital strategy, a clear and compelling vision of the changes that are needed, and greater leadership commitment to making those changes happen. More broadly, change leaders tell us that they have gotten comfortable with the need for rapid, non-stop transformation.

Survey 218

Survey Strategy Digital Strategies Leadership 218

Perficient

DECEMBER 17, 2020

While some organizations had started considering these areas as part of their strategic digital programs in 2019, 2020 only accelerated these considerations. In some cases the events of 2020 forced organizations into reaction mode and they rushed to try and operationalize digital responsibility initiatives at a much higher rate.

Strategy 348

Strategy Innovation Video Google 348

PYMNTS

MAY 28, 2020

In an interview with PYMNTS, Simon Powley , head of global banking and digital strategy at Diebold Nixdorf , said financial institutions (FIs) are likely to see incremental shifts that combine digital activity with brick-and-mortar visits.

ATM 174

ATM Examples Digital Strategies Operations 174

Gonzobanker

MARCH 28, 2024

Importantly, the company’s announced migration of “CEB” customers to D1 is a major lift and cheese-moving event for FIS customers. Jack Henry continues to build out its Banno platform from a prior acquisition and is rapidly moving its customer base away from the NetTeller internet platform.

Digital Banking 120

Digital Banking Customer Experience Strategy Exercises 120

Independent Banker

DECEMBER 31, 2021

Anthony Englund, director of digital strategy at MSPC, the content marketing agency in St. Community banks can also create ads using Facebook Ads Manager to promote new products and services, an event or an educational seminar using advanced targeting. In its simplest form, it expands the reach of a community bank’s content.

Marketing Strategies 91

Marketing Strategies Strategy Marketing social media 91

PYMNTS

MAY 12, 2020

“The world is going to look different on the other side of COVID-19 as teams strengthen their muscles for creating engaging, targeted digital experiences for their buyers,” noted Terminus VP of Marketing Justin Keller in MarTech Advisor.

Retail 130

Retail How To Branding Strategy 130

Abrigo

MARCH 6, 2017

See a similar list for the accounting profession: 15 Twitter accounts every accountant should follow 5) @rajeshkan – Rajesh Kandaswamy, research director at Gartner Group, focuses on mobile banking, mobile and cloud payments, channel convergence, digital strategy, big data analytics and outsourcing.

social media 150

social media Lending Community Community Bank 150

PYMNTS

OCTOBER 14, 2020

There are a lot of things consumers haven’t been able to do during the pandemic – like go to concerts, sit in a movie theater or, for the most part, go to sporting events. There is a renewed, or revised, recognition by many companies about the need for a clear and direct digital strategy,” he noted. In fact, quite a lot.

Retail 141

Retail Case Study Apple Exercises 141

Fintech Labs Insights

DECEMBER 7, 2020

As the year (finally) winds down, it’s not too late to take in a fintech event with 6 coming up this week and next. And let’s not forget an important advantage of virtual events in December, multitasking (e.g. Also starting Monday, American Banker is back with its popular Digital Banking event, normally a mainstay of the June calendar.

Conference 15

Conference Fintech Financial Technology Digital Strategies 15

PYMNTS

SEPTEMBER 10, 2019

But it is important that ATMs are embedded in the digital strategy of the bank, too.”. That multi-faceted strategy, he said, embraces services that are necessary not only for individual consumers, but also for small businesses that operate in cash-intense verticals, he told Webster.

ATM 158

ATM Examples Course Strategy 158

Independent Banker

SEPTEMBER 1, 2016

The panel of judges include: Jessica Wallace, former digital strategy/marketing engagement, ICBA; Sarah Elbert, executive editor of Delta Sky magazine; Carly Ferry, senior digital strategist, MSP-C; and Patrick Dix, vice president of public relations at SHAZAM Inc. 2016 IB Social Media Leaders is sponsored by SHAZAM.

social media 96

social media Community Community Bank Michigan 96

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Siloed information hides systemic risk.

Compliance 96

Compliance Customer Experience Analysis Data 96

Filene

JUNE 21, 2016

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? The content from the event was directly relevant to our organization’s corporate objectives. 10:00 a.m. - Local Host: Illinois Credit Union League. Filene Host: Brenton Peck. Next Generation Needs: Examining Credit Union Loyalty Among Young Adults.

Chicago 45

Chicago social media Illinois Innovation 45

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

Filene

MAY 23, 2018

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? The content from the event was directly relevant to our organization’s corporate objectives. 10:00 a.m. - Local Host: Symitar. Filene Host: Erin Coleman. It's a Money Thing: Clever Financial Education Content Increases Engagement.

Dallas 28

Dallas social media Innovation Digital Strategies 28

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 113

Technology Resources Fraud Strategy 113

Filene

FEBRUARY 20, 2018

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? The content from the event was directly relevant to our organization’s corporate objectives. 2:30 p.m. - Local Host: MD & DC Credit Union Association. Filene Host: Elry Armaza & Cortney Angeley. Filene Feedback | Linda Young.

social media 28

social media DC Innovation Digital Strategies 28

Filene

FEBRUARY 9, 2018

Due to the weather, this event has been cancelled. The content from the event was directly relevant to our organization’s corporate objectives. I highly encourage credit union executives to attend Filene’s Impact events in their area to learn about solutions that can help their organizations achieve their goals.".

Chicago 28

Chicago social media Innovation Digital Strategies 28

Filene

JANUARY 29, 2018

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? The content from the event was directly relevant to our organization’s corporate objectives. 10:00 a.m. - Local Host: Mountain West Credit Union Association. Filene Host: Cortney Angeley. Filene Feedback | Linda Young.

Denver 28

Denver social media Innovation Digital Strategies 28

Filene

DECEMBER 14, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? The content from the event was directly relevant to our organization’s corporate objectives. 10:00 a.m. - Local Host: Advantis Credit Union. Filene Host: Tansley Stearns. It's a Money Thing: Clever Financial Education Content Increases Engagement.

Portland 28

Portland social media Innovation Digital Strategies 28

Filene

DECEMBER 1, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? The content from the event was directly relevant to our organization’s corporate objectives. 9:00 a.m. - Local Host: Community Choice Credit Union. Filene Host: Tansley Stearns. Next, browse the programs and services available from Filene impact.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

NOVEMBER 15, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? The content from the event was directly relevant to our organization’s corporate objectives. 1:00 p.m. - Local Host: US Community Credit Union. Filene Host: Lauren Culp. It's a Money Thing: Clever Financial Education Content Increases Engagement.

Nashville 28

Nashville social media Innovation Digital Strategies 28

Filene

OCTOBER 24, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? The content from the event was directly relevant to our organization’s corporate objectives. 10:00 a.m. - Local Host: Schools Financial Credit Union. Filene Host: Elry Armaza. Next, browse the programs and services available from Filene impact.

Sacramento 28

Sacramento CA social media Innovation 28