Perficient

DECEMBER 17, 2020

While some organizations had started considering these areas as part of their strategic digital programs in 2019, 2020 only accelerated these considerations. In some cases the events of 2020 forced organizations into reaction mode and they rushed to try and operationalize digital responsibility initiatives at a much higher rate.

Strategy 348

Strategy Innovation Video Google 348

Perficient

FEBRUARY 25, 2021

For most organizations and their customers, 2020 was a year eventful beyond measure. Despite the uncertainty, CX and digital leaders must be vigilant in identifying fast-changing customer expectations. Perficient: Digital Strategy Experts. 2021 promises much of the same, with both setbacks and successes in store.

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

JUNE 1, 2017

This new role, which builds off his current position as senior VP, eCommerce, will focus on all of the company’s digital-related activities, with Moffitt responsible for transforming Office Depot’s digital platforms, driving digital strategy and innovation and accelerating its online and mobile growth.

Leadership 100

Leadership Digital Strategies Retail Customer Experience 100

Insights on Business

MAY 12, 2017

On May 2 we hosted an event with the Economist, “Reinventing Financial Services” to convene clients and industry experts to discuss just that. Here are three takeaways from the event: AI will amplify your workforce: AI is on the rise, firms and their employees will benefit greatly from it.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

Cisco

OCTOBER 19, 2020

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

User Experience 71

User Experience America Security Digital Banking 71

Accenture

JULY 20, 2017

The only category in which change leaders were not advantaged was product and service innovation, where it seems that too much change discipline may hinder spontaneity and creativity to some extent. The leaders don’t treat change management as an ‘add on’ to other programs like network transformation or IT re-platforming.

Survey 219

Survey Strategy Digital Strategies Leadership 219

Perficient

DECEMBER 10, 2020

Your customers have gone through significant personal events in 2020. Being consistent and connected across channels (63%). As we try to get out of our Pandemic mindsets, item 3 – Ensuring Customers Feel Understood, stands out to me.

Customer Experience 340

Customer Experience Leadership Study Groups 340

Filene

JUNE 21, 2016

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

Chicago 45

Chicago social media Illinois Innovation 45

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Siloed information hides systemic risk.

Compliance 96

Compliance Customer Experience Analysis Data 96

Filene

MAY 23, 2018

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

Dallas 28

Dallas social media Innovation Digital Strategies 28

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

Filene

FEBRUARY 20, 2018

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

social media 28

social media DC Innovation Digital Strategies 28

Filene

FEBRUARY 9, 2018

Due to the weather, this event has been cancelled. Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them. 1:00 p.m. -

Chicago 28

Chicago social media Innovation Digital Strategies 28

Filene

JANUARY 29, 2018

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

Denver 28

Denver social media Innovation Digital Strategies 28

Filene

DECEMBER 14, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

Portland 28

Portland social media Innovation Digital Strategies 28

Filene

DECEMBER 1, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

NOVEMBER 15, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

Nashville 28

Nashville social media Innovation Digital Strategies 28

Filene

OCTOBER 24, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

Sacramento 28

Sacramento CA social media Innovation 28

Filene

SEPTEMBER 21, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

social media 28

social media Connecticut Innovation Digital Strategies 28

Filene

AUGUST 10, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

JULY 26, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

Fresno 28

Fresno CA social media Innovation 28

Fintech Labs Insights

DECEMBER 7, 2020

As the year (finally) winds down, it’s not too late to take in a fintech event with 6 coming up this week and next. And let’s not forget an important advantage of virtual events in December, multitasking (e.g. Also starting Monday, American Banker is back with its popular Digital Banking event, normally a mainstay of the June calendar.

Conference 15

Conference Fintech Financial Technology Digital Strategies 15

Filene

DECEMBER 15, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

JUNE 9, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

APRIL 25, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

Dallas 28

Dallas social media Innovation Digital Strategies 28

Filene

FEBRUARY 9, 2017

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

NOVEMBER 15, 2016

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

social media 28

social media Innovation Digital Strategies Strategy 28

Filene

OCTOBER 19, 2016

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

Philadelphia 28

Philadelphia social media Innovation Digital Strategies 28

Filene

OCTOBER 13, 2016

This event has been canceled due to a family emergency. Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them. 9:00 a.m. -

Dallas 28

Dallas social media Innovation Digital Strategies 28

Filene

SEPTEMBER 29, 2016

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

Tulsa 28

Tulsa social media Oklahoma Innovation 28

Filene

AUGUST 25, 2016

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

Denver 28

Denver social media Innovation Digital Strategies 28

Filene

JULY 19, 2016

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

social media 28

social media Alabama Innovation Digital Strategies 28

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 113

Technology Resources Fraud Strategy 113

Filene

MAY 19, 2016

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

Jacksonville 28

Jacksonville social media Innovation Digital Strategies 28

Filene

MAY 16, 2016

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

social media 28

social media Vermont Innovation Digital Strategies 28

Filene

MAY 9, 2016

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

San Jose 28

San Jose CA social media Innovation 28

Filene

MAY 3, 2016

Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? Innovation Immersion - Filene’s Innovation Immersion program helps credit unions execute on innovation, ideas, and cultural change. We'll walk through some of Filene's latest programs, and the research and innovation behind them.

social media 28

social media Minnesota Innovation Digital Strategies 28